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Aesthetix CRM

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Overview

Aesthetix CRM 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Aesthetix CRM
Aesthetix CRM
5.0
(24)

Pricing

Starting at $299.00 per month

About Aesthetix CRM

Aesthetix CRM is a marketing and sales platform for medical spas, plastic surgeons, dermatologists, and other aesthetic practices. The solution enables aesthetic practitioners to automate the lead follow-up processes and more through a centralized platform.

Businesses can utilize the platform to streamline communications into one inbox with all emails, SMS, Facebook messages, Instagram DMs, and Google Business messages. It offers an email marketing tool with an advanced drag-and-drop builder and custom templates that enable users to send out monthly newsletters. Additionally, users can create landing pages for Google and Facebook ads to track attribution data and automatically enroll leads into industry-specific follow-ups.

Aesthetix CRM Screenshots

0
0
1

Aesthetix CRM Pricing and Plans

Starting price: $299.00 per month
Free Trial
Free Version

Plus

$299.00

flat rate, per month

Plan includes:

  • Unlimited Contacts
  • Unlimited Users
  • Email Marketing
  • Live Chat
  • Text Messaging
  • Phone Calling & Tracking
  • Review Management
  • SMS + Email Templates
  • Google Business Messages
  • Facebook + Instagram Messages
Read More

Pro

$399.00

flat rate, per month

Plan includes:

  • Unlimited Contacts
  • Unlimited Users
  • Email Marketing
  • Live Chat
  • Text Messaging
  • Phone Calling & Tracking
  • Review Management
  • SMS + Email Templates
  • Google Business Messages
  • Facebook + Instagram Messages
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Grow

$499.00

flat rate, per month

Plan includes:

  • Unlimited Contacts
  • Unlimited Users
  • Email Marketing
  • Live Chat
  • Text Messaging
  • Phone Calling & Tracking
  • Review Management
  • SMS + Email Templates
  • Google Business Messages
  • Facebook + Instagram Messages
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Aesthetix CRM Features

  • Popular features found in Marketing Automation
    A/B Testing
    Campaign Analytics
    Drip Campaigns
    Landing Pages/Web Forms
    Lead Management
    Multi-Channel Marketing
    Multivariate Testing
    ROI Tracking
    Sales Analytics
    Segmentation
    Social Marketing
  • More features of Aesthetix CRM
    API
    Campaign Management
    Conversion Tracking
    CRM
    Customizable Branding
    Customizable Forms
    Data Import/Export
    Drag & Drop
    Dynamic Content
    Email Marketing
    Email Tracking
    Engagement Tracking
    Event Triggered Actions
    Lead Capture
    Lead Generation
    Lead Qualification
    Marketing Automation
    Multi-Channel Communication
    Search Marketing
    SMS Marketing
    Template Management
    Third-Party Integrations
    Website Visitor Tracking
    Workflow Management

Aesthetix CRM Integrations

Zapier
Zapier
ZENOTI
ZENOTI
Google Ads
Google Ads
Aesthetic Record
Aesthetic Record
Nextech EHR & PM
Nextech EHR & PM
4D EMR
4D EMR

See all 8 integrations

Aesthetix CRM User Reviews

Overall Rating

5.0

Ratings Breakdown

5

100%

4

0%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.8

Functionality

4.8

Have you used Aesthetix CRM and would like to share your experience with others?

Michael's profile

Michael M.

Verified reviewer

Marketing and Advertising

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed July 2025

Great CRM, simple yet powerful but superior customer support

5

CRMs can get very complex and you only know what's in store when you start using them. Overall, very happy with our decision here.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
1. Onboarding process 2. Customer Support Readily Available + with Screenshare 3. CRM Product Features
Cons:
The best attribution performance tracking for Google Ads was only available with their built-in web forms.

Reasons for switching to Aesthetix CRM

MyMedLeads was outdated and didn't have all the integrations I wanted

Vendor Response

Hey Mike - Thank you so much for your thoughtful review and for choosing Aesthetix CRM! We’re thrilled to hear that you had a smooth onboarding experience and that our team was able to support you effectively with screen sharing and prompt assistance. It's great to know you're enjoying the depth of features our CRM offers — we strive to make even the most complex workflows feel intuitive and impactful. We truly appreciate your feedback regarding Google Ads attribution. You're absolutely right — our best-in-class attribution tracking is currently optimized for use with our native web forms. That said, we are actively exploring ways to extend this capability across more flexible integrations and platforms. Your insight helps us prioritize what matters most to our users. Thanks again for your kind words — and for moving over from MyMedLeads. We’re excited to continue supporting your growth and success! Warm regards, The Aesthetix CRM Team

Replied July 2025

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JF

Jay F.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 12 months

Reviewed December 2025

10/10 platform

5

10/10. If you are a healthcare provider in any medical capacity, I can give you with utmost certainty that there is no better CRM integration out there.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Aesthetix CRM is incredibly powerful yet intuitive. The automation capabilities, pipeline management, patient communication tools, and integrations are clearly built with medical aesthetics in mind. It allows us to centralize patient journeys, track conversions, automate follow-ups, and scale across multiple locations without losing control or visibility. The platform is flexible, fast, and clearly designed by people who understand how aesthetic practices actually operate.
Cons:
NA. I have to put 100 word minimum so this will be irrelevant free text because everything with aesthetix CRM is incredible.

Reasons for choosing Aesthetix CRM

API integration you obtained with Patient now

Reasons for switching to Aesthetix CRM

API integration you obtained with Patient now

Vendor Response

Hi Jay, Thank you for such a thoughtful and enthusiastic review. We're honored to support a forward-thinking leader like yourself, and it's clear you’re using Aesthetix CRM exactly as it was intended, to streamline complex operations, optimize patient journeys, and scale with confidence. Hearing that the platform feels powerful, intuitive, and truly tailored for aesthetic practices means the world to us. We built it to remove friction from the provider side, so you can focus on delivering exceptional care without sacrificing visibility or growth potential. We’re thrilled to be your CRM partner and can’t wait to support your continued success across all your locations. With gratitude, The Aesthetix CRM Team You lead the practice. We’ll power the engine.

Replied December 2025

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NW

Nick W.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Reviewed July 2025

Great tool for my business

5

Ratings Breakdown

5
Ease of use
3
Value for money
3
Customer support
4
Functionality
icon
Pros:
Julie did a great job getting us started. The onboarding was pretty straight forward. She took extra time to make sure we got all of our stuff in order that we need.
Cons:
The connections I need to trigger some workflows from PtNow Essentials are not there. The triggers that are available don't really make sense or are useful at all. I have not been able to get the support I need from this from either platform.

Reasons for switching to Aesthetix CRM

More automation then I currently had. Could use more

Vendor Response

Thank you for taking the time to share your experience. We are glad to hear that your onboarding with Julie went smoothly and that she helped set your team up for success. We are sorry to hear about the challenges you faced with PtNow Essentials triggers and workflow connections. The integrations and automation options available today are only the starting point and our product team is actively expanding both the depth and flexibility of these triggers. We also apologize that you have not received the level of support you expected. That is not the experience we want for any customer. We will reach out to you directly to better understand the workflows you are trying to build so we can get you the right solution and ensure everything is functioning the way your practice needs. Thank you again for choosing Aesthetix CRM for its automation capabilities. We appreciate your input and are committed to giving you more powerful automation tools that continue to improve your operations.

Replied November 2025

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TL

Terry L.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Reviewed January 2026

Worth every penny!

5

We started in September with on-boarding and launch mid-November. So, thus far we love it! The team loves it even more so, we couldn't be happier with our switch.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
We are a mature office with over 20K contacts. So, making this change was a big over taking and A LOT of patience needed (on both sides, LOL) to set up the many many many automations and with TWO different locations in ONE. The CRM has amazing systems for automations (email, text, and etc.). All centrally located for the team to response timely and efficiently (socials too!). Customer support has made it very easy to set it up and trouble shoot everything continuously as we continue to grow new marketing campaigns and automations as request per our office team members. Lastly, and more importantly being able to track all of our marketing success with the sales has been a game changer.
Cons:
Having a bit more training on HOW the system works ahead of time with either training videos (some are provided). However, videos training on workflow setup and concept with more details and limitations of workflows would be great to know. Also videos that we can referral back would be even better. [sensitive content hidden] our on-boarding rep would great loom videos explaining the step-by-step actions needed to create or correct something was the best!

Reasons for choosing Aesthetix CRM

This provided everything we needed, integrated to PN, and great price!

Reasons for switching to Aesthetix CRM

We needed a central location where everything was available for the team to review efficiently and correctly.

Vendor Response

Hi Terry, Thank you for the thoughtful review and for trusting Aesthetix CRM with such a large, established practice. Managing over 20,000 contacts across multiple locations is no small task, and we truly appreciate the collaboration from your team. We’re excited to hear that automation, centralized communication, and marketing-to-sales tracking have been a game-changer for your office. That visibility and efficiency are exactly what Aesthetix CRM is designed to deliver. We also appreciate your feedback on training resources. Expanding workflow-focused and reusable video content is a priority for us, and insights like yours help guide those improvements. We’re thrilled your team is loving the platform and look forward to supporting your continued growth. With appreciation, The Aesthetix CRM Team

Replied January 2026

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Jv

Jeanette v.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 2 years

Reviewed July 2025

A CRM That Truly Partners With Your Business

5

We’ve had the pleasure of working with AesthetixCRM for over a year now, and the experience has been consistently positive. [sensitive content hidden], the [sensitive content hidden], has been incredibly responsive — always quick to reply and genuinely willing to assist. Whether it’s a technical question, a workflow update, or general platform guidance, we know we can count on him to step in when needed. One of the standout aspects of AesthetixCRM is how updates and new features are rolled out. Everything is implemented in a timeous and well-communicated manner, with minimal disruption to our day-to-day operations. The team’s commitment to continuous improvement and a seamless user experience is clear in every interaction. As Skin Renewal’s Online Team, we manage a high volume of leads and data across 20 clinics. Having a CRM that not only supports our operations but grows with us — and a team that feels like a true partner — has made a meaningful impact on how we work. Thank you to [sensitive content hidden] and the entire AesthetixCRM team for your continued support, professionalism, and dedication. We’re grateful for the collaboration and excited to see what the future holds. — Skin Renewal & The Online Team

Ratings Breakdown

5
Ease of use
5
Value for money
5
Functionality
icon
Pros:
Direct access to the [sensitive content hidden] has been a game changer — [sensitive content hidden] is hands-on, approachable, and always willing to assist. His responsiveness and genuine involvement truly set AesthetixCRM apart from other platforms we've used. Additionally, the seamless integration with our existing systems, such as Zenoti, and the consistent rollout of well-communicated updates make the platform reliable and easy to work with.
Cons:
The speed of AesthetixCRM can be slow at times, and it would be great to see improvements in this area. I understand that an upgrade is planned soon, which should help.

Reasons for choosing Aesthetix CRM

We chose Aesthetix CRM because it integrates seamlessly with Zenoti, which is our point-of-sale system, and it connects with most of our communication software, including Outlook, our website, and live chat. This level of integration streamlines our operations and improves efficiency across departments. Additionally, Aesthetix CRM suits our budget well, offering excellent value without compromising on features or support. This combination of affordability, integration, and functionality made it the clear choice over other alternatives.

Reasons for switching to Aesthetix CRM

We switched from CM.com to AesthetixCRM because CM.com did not integrate with our POS system, Zenoti, nor with our other key communication platforms such as our website, Outlook, and live chat. AesthetixCRM offers seamless integration with all these systems, which streamlines our operations and improves the overall patient experience.

Vendor Response

Thank you so much for your thoughtful review and for sharing your experience with Aesthetix CRM. We are grateful for your trust over the past year and thrilled to hear that the platform, along with our integrations and updates, has supported your team across all 20 clinics. We appreciate the kind words about our support and involvement. It means a lot to know that our responsiveness and partnership have made a positive impact on your workflow. Thank you as well for the feedback about speed. We agree that performance is important, and the final updates of the UI upgrade is designed to deliver a smoother and faster experience. We are truly grateful for the partnership with Skin Renewal and your Online Team. Thank you for your continued support. We look forward to growing with you and continuing to improve the platform for your operations.

Replied November 2025

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TP

Tammy P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Reviewed July 2025

Finally A Productive System.

5

The overall experience has been amazing and I would definitely recommend that if you are not using a CRM that you give them a try.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
If you know, you know, the Med spa industry is a tough business and we need all the help we can get. The knowledge and efficiency of this company is unmeasurable. I worked with [sensitive content hidden] and she was so amazing at keeping things moving forward, working with my team and to quickly expedite our go live. This service has taken so much off of my plate and has already increased our revenue just after being live a couple of days.
Cons:
I can’t say anything negative about this company. They have been so incredible and easy to work with and very affordable.

Reasons for switching to Aesthetix CRM

Not enough automation in the lead nurturing, AP is not advancing quick enough to keep up with the industry technology.

Vendor Response

Hi Tammy, Thank you so much for your incredible review! We know the med spa industry moves fast and demands a lot, so it means everything to hear that Aesthetix CRM has already helped lighten your load and increase revenue, even in just a few days. It was our absolute pleasure to work with your team and keep the momentum going during onboarding. We built Aesthetix CRM to give leaders like you the automation, support, and flexibility needed to thrive, and it’s amazing to see it already making a difference. We’re so grateful for your recommendation and excited to keep supporting your growth every step of the way. With appreciation, The Aesthetix CRM Team

Replied July 2025

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LB

Lori B.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 6 months

Reviewed January 2026

Finally, a CRM That Checks Every Box

5

It's been great! The onboarding was very simple, I appreciate that it was all basically set up for us, making it very easy to jump in!

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
This is the only CRM that truly checks all the boxes. Everything is seamlessly integrated in one place, making it an invaluable marketing and sales asset for our practice. The value is unmatched. We were able to eliminate six other software platforms because Aesthetix CRM covers it all.
Cons:
Because it covers so much, there is a lot to learn. I do wish we had a client success manager that we could contact when team help is needed vs. support. Though the support team has been great.

Reasons for switching to Aesthetix CRM

Our CRM was very dated and difficult to track leads, as things felt broken.

Vendor Response

Hi Lori — thank you so much for sharing your experience. We’re thrilled to hear that Aesthetix CRM has truly checked all the boxes for your practice and allowed you to replace multiple platforms with one seamless solution. That kind of impact is exactly what we strive for. We also appreciate your honest feedback about the learning curve and desire for a dedicated client success manager. While our support team is always here to help, we understand the value of having a consistent point of contact and are continuously working to enhance the customer experience as we grow. We’re so glad onboarding felt simple and that having everything set up made it easy to jump right in. Thank you for trusting us—we’re excited to continue supporting your success. — The Aesthetix CRM Team

Replied February 2026

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MC

Maddie C.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 12 months

Reviewed April 2025

Obsessed! Game-changing software

5

After implementing AesthetixCRM into every layer of our plastic surgery practice, I can genuinely say it’s one of the most impressive softwares I’ve ever used. It's so much more than a CRM, it's a thoughtfully designed communication/marketing ecosystem that has become the backbone of our practice. I am continually impressed by how intelligently it’s built. Every tool, every automation, every integration serves a purpose — and somehow, it all fits together in a way that feels seamless and intuitive. It's built specifically for the unique needs of plastic surgery practices. We’ve been able to consolidate what used to be scattered across multiple platforms into one cohesive, streamlined system. From lead tracking to patient follow-up to internal workflows, everything lives in one place — clean, clear, and deeply integrated into how our team already works. Even external communication interfaces integrate effortlessly, which has elevated the way we deliver concierge-level service to our patients. And it’s not just the software that’s exceptional — the team behind it is, too. [sensitive content hidden] has been an absolute gem — incredibly responsive, sharp, and genuinely committed to making sure the software works exactly how we need it to. And [sensitive content hidden], went out of his way to personally support me with a complex integration. That level of attention and care is rare, and it speaks volumes about the integrity of the company. They go the extra mile, even developing courses for advanced users and offering a weekly Q&A session. I’ve explored this platform in depth, and the more I uncover, the more I appreciate the foresight and strategy behind it. AesthetixCRM supports not just day-to-day efficiency but long-term growth and improvement — in the way a high-level plastic surgery practice should be run. If you’re serious about optimizing the way your practice runs — and you want a system that’s as thoughtful, capable, and ambitious as you are — this is the one!!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
- Extremely well-designed for plastic surgery/medspa practices - Consolidates multiple platforms/workspaces into one system - Elevates/maximizes external communications - Customizable automations/workflows - Fantastic support and onboarding process - Continual updates/new features - Intuitive and beautiful UI
Cons:
- Slight learning curve due to how powerful and feature-rich it is - Not exactly a con, but getting the most out of its implementation means investing time in mapping out operations, communication templates, and automation logic. Fully customizing it takes time, strategy and exploration. However, they provide such an exceptional foundation along with detailed, high-level support during the customization process. Such a robust software comes with many intricacies, but that is what makes it exceptional.

Reasons for switching to Aesthetix CRM

We wanted to elevate and improve our systems.

Vendor Response

Thank you so much for this incredible review — we’re truly honored! It’s amazing to hear how Aesthetix CRM has become the backbone of your practice and helped streamline every layer of your operations. We designed this platform specifically for plastic surgery and med spa teams like yours, and it’s so rewarding to see it making a real difference. You’re absolutely right — the customization takes time, but it’s what allows practices to unlock the full potential of the system. We’re especially grateful for your kind words about our team; their commitment to your success is at the heart of everything we do. Your feedback reminds us why we built this platform: to help ambitious practices thrive with smarter systems and seamless communication. We’re excited to keep supporting your growth every step of the way!

Replied April 2025

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SH

Stacey H.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Reviewed December 2024

User friendly tool for Med Spas and plastic surgery practices.

5

I LOVED working with [sensitive content hidden]was amazing and patient in helping us determine if the program would work for our organization.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The Aesthetix CRM team is incredibly generous with their time to help onboard the team. The onboarding documentation was so organized. I love how many templates and workflows are already created. The automation functionality is limitless for email and SMS. The number of integrations is very impressive - from Facebook to Slack. Support is very responsive and helpful.
Cons:
I would love more support articles about building automated workflows. Reporting for board presentations will likely be a manual process as reports cannot be exported. When updates are being made to the system, the CRM runs very slow and often needs to be refreshed.

Reasons for choosing Aesthetix CRM

User friendly interface. Built-in workflows and automation. Cost effective.

Reasons for switching to Aesthetix CRM

MML was antiquated and difficult to use.

Vendor Response

Stacey, thank you so much for your in-depth review. We have greatly enjoyed working with your practices and helping them automate the lead capture and lead nurture processes. We hope 2025 will be the year of reporting, and we can improve those modules to meet more of our customers' needs. Thanks again for choosing Aesthetix CRM!

Replied December 2024

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DW

Desiree W.

Verified reviewer

Alternative Medicine

2-10 employees

Used daily for less than 6 months

Reviewed July 2025

Make the Investment and get the Support You desire

5

Awesome experience. As business owners we all know life throws curve balls and the team is here to support you. They listen to the vision, provide the tools to help you implement and make themselves available. If they didn’t have the answer they helped us find a way! Highly recommend.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I love the capabilities of the system, the scalability and customer support is top notch. They deliver on their results and listen to your needs and assist in creating the solution. [sensitive content hidden] both have both gone above and beyond to design the system that supports our vision on an ongoing basis.
Cons:
Nothing, they are solution oriented and have helped us find a resolution anytime an obstacle came up.

Vendor Response

Thank you so much for your incredible review and kind words! We're thrilled to hear that Aesthetix CRM has been such a powerful and reliable partner in helping support your vision. Our team is committed to going above and beyond for every client, so it’s especially rewarding to hear that you’ve experienced that firsthand. Scalability, tailored solutions, and unwavering support are at the core of what we do, and your feedback reaffirms why we do it. We also appreciate your callout that we don’t shy away from challenges, we solve them. Whether it’s building custom workflows or brainstorming new ways to bring your ideas to life, it’s a privilege to collaborate with visionary leaders like yourself. Thanks again for the trust and for recommending us. We’re excited to continue building together! —The Aesthetix CRM Team

Replied July 2025

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