Bonzo 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Bonzo

3.0

(11)

Pricing

Starting at $200.00 per month

About Bonzo

Bonzo is a SaaS solution designed to help marketing teams streamline operations related to customer engagement, lead management, campaign creation and more. It enables businesses to automate conversations with prospective clients through chatbots.

The centralized dashboard lets employees connect with customers across multiple channels including voicemails, texts and emails in real-time. Key features of Bonzo include database management, client information repository, relationship marketing, prospecting and analytics. Additionally, the application comes with personalized communication functionality, which allows professionals to send messages utilizing personal phone numbers and mailing addresses.

Bonzo connects with Zapier to facilitate integration with various third-party platforms, enabling businesses to push and pull data across systems. Pricing is available on request and support is extended via phone, email, live chat, webinars and other online measures.

Bonzo Screenshots

Bonzo Pricing and Plans

Starting price: $200.00 per month

Free Trial

Free Version

Pro

$200.00

flat rate, per month

No plan information available

Elite

$375.00

flat rate, per month

No plan information available

Enterprise

Pricing available upon request

No plan information available

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Bonzo Features

Popular features found in Marketing Automation
A/B Testing
Campaign Analytics
Drip Campaigns
Landing Pages/Web Forms
Lead Management
Multi-Channel Marketing
Multivariate Testing
ROI Tracking
Sales Analytics
Segmentation
Social Marketing
More features of Bonzo
Activity Dashboard
API
Campaign Management
CRM
Lead Capture
Lead Generation
Marketing Automation
Real-Time Data
Template Management
Third-Party Integrations

Bonzo Integrations

Microsoft Outlook

Gmail

Bonzo User Reviews

Overall Rating

3.0

Ratings Breakdown

27%

18%

36%

Secondary Ratings

Ease of Use

3.0

Value for money

2.4

Customer support

2.5

Functionality

2.6

Adrian S.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2021

Amazing company unparalleled product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to customize messages to what when where and how they are sent/received is absolutely amazing. Anytime you have an issue or question about anything the customer support team is active and always ready to answer questions about anything! they will even make videos to help you through any issue.

Cons:

The only thing i wish this platform had is the ability to integrate multiple email accounts. As an example, i'm contracted with two companies and have different emails for each. Because of this, i run different types of campaigns that would allow me to organize where my leads and responses are coming from easier. Regardless this is a very small issue.

amanda b.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2024

Bonzo was ok

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I loved the ease of use, but still waste alot to learn to be able to get started.

Cons:

I didn't enjoy the setup time for my team.

Lou W.

Verified reviewer

Internet

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2024

Run DO NOT WALK away from this company

At first it went just fine, then they jacked the price up and I got out of the industry. They are impossible to work with just trying to cancel a subscription that I NO LONGER USE. This happened to a few people in my office. They are terrible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing they jacked up the price by 80% out of nowhere.

Cons:

I attempted to cancel this when I was no longer in the broker industry and they continue to charge my card after me telling the to stop and fighting the charges, this has been going on for 11 months! They say they can't find my account but they can sure charge me $92 per month with no issues.

Dylan R.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2023

Great for lead communication

We have been using Bonzo for about 2 years now and while it was a little slow to roll out with our team at first, we have adapted pretty well to it. As I mentioned earlier, they provide great support resources which makes training easy for new hires who are learning to use the system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Bonzo allows integration with Zapier and we have successfully connected two to three other systems with Bonzo that has collectively made up our smooth flow of automation. It has been a great tool for our agents to use to keep up with leads where they can create specific campaigns to filter leads.Our older agents who are less tech savvy can find tons of great support resources in Bonzo's help section.

Cons:

There can occasionally be some hiccups/disconnects between Bonzo and some of our other systems that we do not get notified of. For the most part, their support team is pretty quick to get back to us and has shown a great deal of patience and effort when working to resolve these issues, but it would be nice for us to get notified of disconnects immediately.

Dat N.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 6 months

Review source

Reviewed April 2023

CRM Not ready for Mortgage Loan Officer yet. Maybe in a year

I wouldn't recommend it quite yet. They're still too early.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The automation and simplified use. Great at following up and not like other crm's like SF or Jungo where you have to become a coder.

Cons:

It's not quite ready yet in my opinion if you are a loan officer who produces at a high level. There are kinks they still need to figure out and I'm sure over time they will fix like having buyer/listing agents attached the borrower during the pipeline stages. Co-borrower when transferred over like if there are two borrowers, you can only send an e-mail to one borrower. Integration is subpar and the phone system is not like Ring Central where you can have a centralized phone number for all parties to text and call . Also, I have an assistant that handles everything for me, she cannot have the same functions as me without upgrading to pretty much the same price as a full. So she cannot move/merge leads for example and only limited to view leads .

Michael C.

Verified reviewer

Real Estate

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed January 2024

Don't Bother

Terrible- tried cancelling for several months and get passed from person to person with no results. You have to literally dispute charges with your bank, they will never cancel or refund for their mistakes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Demo- after that it was a disaster trying to sign up with a link that didn't work. Then the onboarding and training was a group webinar or pay an extra $450 to get any personal attention.

Cons:

Training is a joke. Customer support is like the DMV-don't even have a phone line to call, everything is a Chat Bot and they have billing issues that will never get resolved.

Reasons for choosing Bonzo

Discount, again not worth it in the end they charge you for all sorts of extras

Reasons for switching to Bonzo

Heard they had a better discount program, but it is not worth the trouble.

James C.

Verified reviewer

Banking

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed February 2024

Help please

Poor customer service can’t waste time watching YouTube videos

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Could be awesome if setup properly but it’s not help is not there

Cons:

A bear to setup and the support changes every week

Reasons for switching to Bonzo

Company trying something new but surefire works out of the box. Bonzo doesn’t

David M.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

There are other better CRMs options

Bonzo gives the impression that you can access all their features right away, but in reality, it took nearly a month just to get an assigned phone number approved. Their customer support is extremely poor. Even if the phone number isn’t usable, you’ll still be charged the monthly fee plus administration and setup fee. They may even continue charging your credit card after cancellation. Save yourself the trouble—there are much better CRM options available.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The demo and their website. Some training available.

Cons:

Bad service, pricey, and takes too long to get it set up.

Holli K.

Verified reviewer

Banking

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2024

WHY BONZO??

ONBOARDING WAS PAINFUL AND HAS TAKEN WAY TO LONG

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

NOT REALLY SURE I CAN SAY I LIKE ANYTHING ~ I AM ADAPTING TO IT

Cons:

GETTING AHOLD OF SOMEONE TO ANSWER QUESTIONS

Alexandre F.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 6 months

Review source

Reviewed August 2023

Group Onbording

Still not able to configure the system, sent a few emails and not reply yet.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Possibility to use one system to send email, txt, voicemail

Cons:

Very concern regarding the difficulty I have been experiencing in reaching the customer service department. Unfortunately, despite my attempts to seek assistance through email, I have not received a response thus far.

Reasons for choosing Bonzo

No contract, able to cancel anytime.

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