Grade.us 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Grade.us

4.8

(244)

Pricing

Starting at $25.00 per month

About Grade.us

Grade.us is a cloud-based review and reputation management solution designed for businesses of all sizes. It offers feedback collection, multi-channel management and campaign management within a suite.

Users can collect customer reviews from multiple channels such as emails and SMS campaigns. The software also offers review management, which allows users to create drip campaigns for review acquisition. Review streamlining lets users select and publish reviews on social media sites. The product also offers integration with Wordpress.

Review reporting tools allow users to track recently published reviews on third-party websites. Users can also create customized reports on campaign performance, such as click-through and conversion rates.

Grade.us is available in three different pricing plans: Professional for marketers, Agency for local agencies and SEO and Partner for large agencies and franchises.

Grade.us Screenshots

Grade.us Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

Solo

$110.00

per user, per month

Plan includes:

200 Text Message Request Campaigns at $10/Mo
Agency/Reseller
Basic White Label
Email Review Request Campaigns
Floating Review Carousel
Integrations
Tools Review Stream & Social Sharing
Unlimited Review Sites

Professional

$60.00

per user, per month

Plan includes:

200 Text Message Request Campaigns at $10/Mo
Agency/Reseller
Basic White Label
Email Review Request Campaigns
Floating Review Carousel
Integrations
Tools Review Stream & Social Sharing
Unlimited Review Sites

Agency

$40.00

per user, per month

Plan includes:

200 Text Message Request Campaigns at $10/Mo
Agency/Reseller
API Access
Basic White Label
Email Review Request Campaigns
Floating Review Carousel
Integrations
Premium White Label ($440/Year)
Tools Review Stream & Social Sharing
Unlimited Review Sites

Partner

Pricing available upon request

Plan includes:

200 Text Message Request Campaigns at $10/Mo
Agency/Reseller
API Access
Basic White Label
Email Review Request Campaigns
Floating Review Carousel
Integrations
Premium White Label($440/Year)
Single Sign-on (Sso)
Tools Review Stream & Social Sharing

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Grade.us Features

Popular features found in Brand Management
Approval Process Control
Artwork Management
Brand Tracking
Campaign Management
Change Management
Collaboration Tools
Content Management
Customizable Branding
Customizable Templates
Project Management
Workflow Management
More features of Grade.us
API
Complaint Monitoring
Dashboard
Data Import/Export
Feedback Management
Monitoring
Multi-Channel Campaigns
Multi-Location
Negative Feedback Management
Performance Metrics
Ratings/Reviews
Reminders
Reporting/Analytics
Reporting & Statistics
Reputation Management
Response Management
Review Monitoring
Review Notification
Review Request
Review Sharing
Sentiment Analysis
SMS Messaging
Social Media Integration
Social Media Monitoring
Social Sharing
Survey/Poll Management
White Label
Widgets

Grade.us Integrations

IFTTT

Joomla

Constant Contact

HubSpot CRM

Mailchimp

Drupal

See all 8 integrations

Grade.us User Reviews

Overall Rating

4.8

Ratings Breakdown

85%

12%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.8

Functionality

4.5

Senne T.

Verified reviewer

Marketing and Advertising

Self-Employed

Used other for free trial

Review source

Reviewed February 2021

Great company - All functionalities one could need for their reputation marketing!

First of all, I would like to mention that I have not started actively using Grade.us yet. However, I've been comparing it with a lot of other options out there and done extensive research. I have found that they offer the most features, in a very useful way and for an affordable price. I did make use of their support team a couple of times, and they were quick to respond, friendly and helpful too. All-in-all, I would definitely recommend Grade.us and I'll be using them for my agency with confidence.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fair pricing: I have compared their pricing with other options, and they're not the cheapest but it's a good pricing strategy that leaves room for my agency to profit without having to ask fees that are too high. Agency specific options: They have very useful features that are specifically designed to help agencies with building their reputation marketing business. Furthermore, they have TONS of free, super valuable content to help with this as well. Quick support: They have a live chat feature. This, to me, is a must for any software I use (with a few exceptions for software that don't really need any support) in my business. I have contacted them a few times, and even though I'm not a paying customer yet, they were very quick to respond and very friendly.

Cons:

Some things take a bit of research to get the hang of. But there's enough documentation to make up for this. I haven't really found something I don't like yet. If I do, I'll update.

Brandon M.

Verified reviewer

Consumer Services

201-500 employees

Used daily for less than 2 years

Review source

Reviewed April 2018

We like having GradeUs in our toolbelt but it's a little pricey for the features.

Great tool but for the price, isn't extremely innovative. Seems easily duplicated so they're going to face some stiff competition.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to manage reviews in one place is amazing and the tools to collect reviews are pretty powerful.

Cons:

This is a convenience tool, not a tool you can't live without. You can do everything you can do with GradeUs in other tools. GradeUs just brings features together. It saves us some time but doesn't provide overwhelming innovation for the price.

Lenny F.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

What Happened?

Previously 5

They worked great for us until they doubled the price without notice. I emailed them asking why and to call me and got a poor explination of new services which I don't use.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Previously 5

Customer support

Previously 5

Functionality

Previously 5

Pros:

I used this software and it worked great for over 2 years

Cons:

Suddenly they doubled the price of my plan without notice after 2 years.

Allan F F.

Verified reviewer

Law Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2019

Amazing Product

Great company. Will be with them for years to come

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works. Easy to use for an computer illiterate guy like me. Gets me reviews with ease.

Cons:

Not as customizing as I would like but still an amazing product I can’t live without

Reasons for choosing Grade.us

Anthony my sales guy gave me a good vibe

Vendor Response

Hi Allan, Thanks so much for your stellar review! We work hard to make our product as straightforward as possible, so it's wonderful to hear that it has been easy for you to use. We're always looking to be better, so if you have any feedback on what type of customization would be helpful to you, feel free to email support@grade.us with your suggestions. Thanks again! Cheers, Kelly Rogers Director, Customer Success

Replied December 2019

Trevor B.

Verified reviewer

Used weekly for more than 2 years

Review source

Reviewed May 2018

Nice, simple yet powerful solution for reputation management.

It allows you to manage your reputation with very little effort.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The solution is designed to basically do everything for you, you just need to answer a couple of questions and you are off to the races!

Cons:

It doesn't have every single review site included yet! LOL Actually I can't think of any cons at the moment.

Kristin R.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 6 months

Review source

Reviewed October 2018

You Get What You Pay For

Overall, I did not have a good experience with Grade.us. I ended up cancelling with them and signing a contract with Birdeye. I would not recommend them until they update their software and hire more support team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Setup was fairly simple. I liked that there was no contract so you could cancel at any time, which I ended up needing.

Cons:

The support response time was awful. There was an issue with texts not going through on AT&T cell numbers, and their response was to either 1) chance it and some will go through or 2) not send SMS messages. Unacceptable. They hadn't even reached out to AT&T to resolve the issue yet.

Vendor Response

Hi Kristin, We want to thank you for your honest review. After reading through your correspondence with our staff, we completely understand your frustration. Continuous improvement in our app and services has been a huge focus for us these past few months and although we did not show you the best of Grade us in the past, we know we can in the future if you ever do decide to return. Kristin O'Neill Customer Success Director

Replied October 2018

Peter B.

Verified reviewer

11-50 employees

Used unspecified for unspecified

Review source

Reviewed March 2015

Tested most all of them out there and this is the one that gets it done right for managing reviews!

I searched high and low through many of the review platforms. They all had bits and pieces but didn't do it quite right. Then I found Grade.us. They do it the right way and make it easy. I needed a platform that I could management my own reviews and the reviews of all my clients. Grade.us makes that easy. I can white label my service 100% and make it my own. My clients are getting great results!

Ratings Breakdown

Pros:

Easy to setup new accounts. Can brand on your domain or any number of domains you may want to have. All the top reviews sites are there and if you need others they will add them. Always making positive updates to the platform. Clean and simple interface.

Cons:

None really. One thing they don't have is an emailing system. Not a big deal in my opinion because you can use anything to send out emails and request the reviews on your review funnel landing page.

Mike M.

Verified reviewer

Marketing and Advertising

Used unspecified for less than 6 months

Review source

Reviewed June 2015

So easy to use, my infant daughter could learn it.

I don't know what I like better... the fact that I only needed 75 seconds of instructional videos before I was 80% of the way to becoming a power user? Or the customer service team that handles my "we're not like your other paying customers" requests. They're amazing. Jon's amazing. They're all amazing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Pros:

The interface is simple, understandable, does EVERYTHING you could want in the review funnel industry, and is less costly than the other big brands that are out there. A week before finding GRADE.us, I was on a sales call with someone trying to sell me their full version for $5000/year... or their lite version for $2500. If more people knew GRADE.us existed, that other company would be out of business.

Cons:

I wish I could magically teleport a staff member behind our customers when they're reading their "Take a moment to review us!" emails. I'm thinking this would definitely improve conversion rates! Please add this teleportation feature at your earliest convenience.

Vendor Response

Aww, shucks. Thanks, Mike! Teleportation? We're working on it ;)

Replied June 2015

Steven J.

Verified reviewer

Construction

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed October 2018

Excellent to work with

Great service and great experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love how everything is so simple and how everything is collaborated and gathered into one central place

Cons:

Nothing… I really enjoyed working with this company over the years and Wes in customer service is phenomenal!

Vendor Response

Thanks for your kind words, Steven! I'll pass along your thoughtful review to Wes and the rest of the team. I know they're appreciate it! ~Garrett

Replied October 2018

Jeremy T.

Verified reviewer

Information Technology and Services

2-10 employees

Used unspecified for less than 6 months

Review source

Reviewed October 2015

A Great Addition to my list of Services

A client asked me to recommend a service that would help them manage their online reputation. I was pleased to find Grad.us. I was about to purchase the service for my client and then realized that they had a reseller option and I jumped at the opportunity. This is exactly what I needed to expand the services I offer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Pros:

White labeling - Expanding my brand this easy helped my one man shop. Customer Support - Getting a phone call on a Saturday to fix an error that I made, saved me time and money. Continually updating the product with new tools and features as well as upgrading existing features.

Cons:

As a beginner I find some of the more advanced features difficult to use, but the support team is always there to help when needed

Showing 1 - 10 of 244 Reviews

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