TL Connects 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

TL Connects

4.5

(14)

Pricing

Starting at $199.00 per month

About TL Connects

TL Connects Marketing & Loyalty Program is a marketing and communication solution designed for businesses of all sizes. It offers targeted campaigns, autoresponder, customized branding and reporting functionalities within a suite. The product is available both in cloud-based and on-premise deployment options, and it features mobile apps for both Android and iOS devices.

TL Connects features campaign management, which allows marketers to create targeted campaigns based on customer spending, frequency and behaviour. Users can also consider other parameters such as store location and keywords.

TL Connects also offers ROI tracking, where users can track campaign performance metrics, such as number of opt-ins, customers, offers and revenue. Users can also send autoresponder emails based on event triggers, such as birthdays and anniversaries.

TL Connects offers three different packages: Keyword Starter, Standard 2500 and Premium 7500, based on the amount of usage and the number of features offered. The vendor offers phone and email support to its customers.

TL Connects Screenshots

TL Connects Pricing and Plans

Starting price: $199.00 per month

Free Trial

Free Version

Basic

$199.00

per feature, per month

No plan information available

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TL Connects Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of TL Connects
Activity Tracking
Campaign Management
Customer Database
Gift Card Management
Lead Management
Loyalty Cards
Loyalty Program
Marketing Automation
Mass Texting
Member Portal
Membership Management
Multi-Channel Marketing
Performance Metrics
Polls/Voting
QR Codes
Rewards Management
ROI Tracking
Segmentation
SMS Marketing
Social Marketing
Text-to-Win

TL Connects User Reviews

Overall Rating

4.5

Ratings Breakdown

64%

21%

14%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.6

Functionality

4.6

Have you used TL Connects and would like to share your experience with others?

Mark C.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed November 2017

If I owned 20 locations, I'd have a kiosk in every one

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use; great communications tool to create meaningful dialogue between merchant and customer. Merchants who use all the features will be amazed at what this platform can do for them. The ability to recapture lapsed customers is reason enough to buy in.

Cons:

Wish there were more of these around town. What merchants don't realize is how much demand there is from customers for an easy to use, non-invasive texting tool. Also, merchants misunderstand the concept of loyalty, thinking they need to GIVE AWAY product when actually they are GETTING more sales due to the enhanced relationship.

Cindy R.

Used daily for more than 2 years

Review source

Reviewed March 2018

This software is very user friendly. No complaints here

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

An economical way to reach out to the customer and simlpe enough that it is not intimidating to less computer savvy customers. This software seems to be very flexible and can be designed to meet the needs of different establishments.

Cons:

I can not think of anything that I am unhappy or dissatisfied about. I have not come across anything that I would say I wish this software could do .....

Erica G.

Verified reviewer

Food & Beverages

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed March 2018

Easy start-up, frequent trouble with ipad

Able to move product better and market

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Able to move product with offers. The offers are easy to put together and easy to send out. Great marketing tool.

Cons:

A little expensive, hard to be consistent with sending out text. Not many cons with the software, very user friendly and straight forward.

Leslie W.

Used daily for more than 2 years

Review source

Reviewed October 2017

TL Connects helps us easily connect with our guest! This company is great to work with!

We can track our guest activity daily if we wish too. We can see activity from checkins to redemptions and offers. Everything is easy to use and seamless.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy communication with guest and the company. Customers have simple steps to sign up for great offers and communication with us. TL Connects makes it simple to contact them and fast response to answers if we need them!

Sandra B.

Used daily for more than 2 years

Reviewed March 2018

Easy to use and customers love it

repeat customers. New customers. and loyal customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

you don't have to keep track of anything, it does it for you. I like that it also don't text you all the time.

Cons:

sometimes the connection goes down. but other than that it is a good product. I have suggested it to other companies too.

john p.

Automotive

11-50 employees

Used other for more than 2 years

Reviewed March 2018

The customer's always love checking in!

a great communication between us and our customers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's great to be able to reach out to our database of customers whenever we'd like. We also especially like the option of reaching outside in order to get new customers as well.

Cons:

Occasionally we could use more characters when creating messages. We like to put out text blasts with specials and once in a while we run out of space.

Sohail B.

Used daily for less than 12 months

Reviewed March 2018

Well setup system that provides great value for money. We have many returning customers!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The loyalty program and text alert system. Loyalty program brings back customers and make this a great addition.

Cons:

Glitches that occur sometimes and not being able to connect to the POS. if we could see the checking and rewards on the POS Square system that would help very much.

Jennifer F.

Used weekly for less than 12 months

Review source

Reviewed October 2017

Wonderful, easy to use loyalty program

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a good problem to have, but in six months we have over 4,000 subscribers. The ability to select what subscribers we would like to send messages to helps us use as many credits as we can each month while sending out more than one promotion.

Cons:

While we like the filters the best about the software, there could still be more enhanced options, like the ability to customize these more. We would also like to be able to roll over all credits, not just additional ones purchased.

Brian H.

Verified reviewer

Used monthly for more than 2 years

Reviewed March 2018

Easy to use and does a great job of bringing folks in!

Does a great job of reminding folks we are here

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. The back office is easy to navigate. Other than sending your own texts everything is pretty much automated so it needs very little interaction.

Cons:

I get busy and forget to use it to it's full potential! Would love a reminder before the end of the month to usey included texts.

Alexander E.

Used weekly for less than 12 months

Review source

Reviewed October 2017

Excellent Experience Since Day 1

Software drives footsteps into our store which we in turn convert to dollars in the register. This product is very easy to use and I recommend it to everyone who will listen.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Software is very easy to use and setting up promotions is intuitive. Support is always ready to jump in and assist whenever needed. I recommend this program to all of my fellow franchisees and I am trying to get our ad fund to pick it up for our entire market.

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