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Legwork 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Legwork
Legwork
4.8
(25)

Pricing

Starting at $349.00 per month

About Legwork

Dental one-stop shop for attracting, retaining, and delighting patients. Integrate your patient engagement software, dental marketing, websites, and office phones with Legwork innovative solutions.

Manage online booking, two-way texting, patient paperless forms, appointments reminders, tele-Dental, online payments, patient reviews, practice metrics, and more all from one dashboard. Your Dental team can write and respond to text messages from within the dashboard and collect patient reviews for your Facebook and Google profiles. Paired with Legwork Phones, Call Pop-Up enables your team to view vital information from incoming patient calls.

Attract and convert prospective clients to scheduled patients using Legwork digital advertisement and dental websites, alongside patient assessments and automated follow-up communications. Keep your information up-to-date across the web and boost your SEO using Legwork Listings. Patient Portals make it easy for current patients to view appointments, make payments, and complete digital forms.

Pricing is available on monthly subscriptions (no setup fee) and includes award-winning support.

Legwork Screenshots

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Legwork Pricing and Plans

Starting price: $349.00 per month
Free Trial
Free Version

Basic

$349.00

per month

No plan information available

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    Legwork Features

    • Popular features found in Dental
      Calendar Management
      Charting
      Claims Management
      Client Management
      Client Portal
      Confirmations/Reminders
      E-Prescribing
      HIPAA Compliant
      Imaging and X-rays
      Medical Billing
      Patient Records Management
      Treatment Planning
    • More features of Legwork
      Access Controls/Permissions
      Activity Dashboard
      Activity Tracking
      Admissions Management
      Alerts/Escalation
      Alerts/Notifications
      API
      Appointment Management
      Appointment Scheduling
      Approval Process Control
      Assessment Management
      Auto-Dialer
      Automated Scheduling
      Automatic Call Distribution
      Availability Management
      Billing & Invoicing
      Bill Payment
      Booking Management
      Broadcast Messaging
      Callback Scheduling
      Call Center Management
      Call Conferencing
      Call Disposition
      Caller ID
      Call List Management
      Call Monitoring
      Call Queues
      Call Recording
      Call Reporting
      Call Routing
      Call Scripting
      Call Tracking
      Call Transfer
      Campaign Management
      Cancellation Management
      Care Plan Management
      Care Summaries
      Check-in/Check-out
      Commenting/Notes
      Communication Management
      Compliance Management
      Computer Telephony Integration
      Conferencing
      Contact Database
      Contact Management
      Customer Database
      Customer Experience Management
      Customer History
      Customizable Branding
      Customizable Forms
      Customizable Reports
      Customizable Templates
      Dashboard
      Data Import/Export
      Data Synchronization
      Dental Practice Management
      Document Management
      Document Storage
      Document Templates
      Drag & Drop
      EHR-Agnostic
      Electronic Payments
      Email Management
      Email Marketing
      Email Reminders
      EMR/EHR
      Engagement Tracking
      Faculty/Staff Management
      Fax Management
      Feedback Management
      For Medical Purposes
      Forms Management
      Health Record Access
      Historical Reporting
      Insurance Eligibility Verification
      Intake Management
      Interaction Tracking
      Inventory Management
      Invoice Management
      Lab Results
      Messaging
      Mobile Access
      Mobile Alerts
      Monitoring
      Multi-Channel Campaigns
      Multi-Channel Communication
      Multi-Language
      Multi-Location
      Multi-Physician
      Multiple Appointment Types
      Negative Feedback Management
      No-Show Tracking
      One-to-One Messaging
      Online Scheduling
      Online Voice Transmission
      Patient Communications
      Patient Education
      Patient Engagement
      Patient Flow Management
      Patient Intake
      Patient Monitoring
      Patient Portal
      Patient Questionnaires
      Patient Scheduling
      Payment Processing
      Performance Metrics
      Pre-Appointment Screening
      Predictive Dialer
      Queue Management
      Ratings/Reviews
      Real-Time Analytics
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Real-Time Reporting
      Records Management
      Recurring Appointments
      Referral Tracking
      Registration Management
      Reminders
      Reporting/Analytics
      Reporting & Statistics
      Response Management
      Review Monitoring
      Review Notification
      Review Request
      Role-Based Permissions
      Scheduling
      Secure Messaging
      Self Service Portal
      Sentiment Analysis
      SEO Management
      SIP Trunking
      SMS Messaging
      Social Media Integration
      Social Promotion
      Social Sharing
      SSL Security
      Survey/Poll Management
      Surveys & Feedback
      Task Management
      Task Scheduling
      Telemedicine
      Template Management
      Third-Party Integrations
      Unified Communications
      Visual Analytics
      Voice Mail
      Voicemail Transcription
      VoIP
      VoIP Connection
      Wait List Management
      Web Forms
      Website Integration
      Widgets
      Workflow Management

    Legwork Integrations

    Curve Dental
    Curve Dental

    Legwork User Reviews

    Overall Rating

    4.8

    Ratings Breakdown

    5

    80%

    4

    20%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.7

    Value for money

    4.5

    Customer support

    4.7

    Functionality

    4.7

    SS

    Sharon S.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed February 2020

    If you use social media you'll pick up legwork fast

    5

    We are getting a lot of reviews in and have ease of access to everything we could possibly need. Our patients love getting reminder messages that are automatically sent through legwork and they also love that they can communicate via text/email.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I like how everything is in one place. From sending review requests and responding to them, to do lists to remind you what information you need for the patients coming in, communicating with patients via e-mail or 2 way text and being able to do the million other things I have deadlines for because legwork does the personal touches of birthday greetings and confirming patients automatically without me having to give it a second thought!
    Cons:
    The original price point is costly but in my opinion worth it.

    Reasons for choosing Legwork

    We considered 5 other products to help lift our Dental Clinic up as we only opened our doors 8 months ago. We want to stand out and make our patients feel at home and welcome so being able to customize emails, bulletins, change the wording in the messages we send and group our patients to receive targeted information (ie. Teeth Whitening, Botox, Dental Surgery etc.) has allowed us to stand out in the most positive way! The cherry on top is the amazing website their team developed for us and made sure every thing we wanted was done the way we envisioned it. LegWork is not generic, bland or boring by any means. If you want to stand out in a modern way Legwork can definitely help you do that.

    Reasons for switching to Legwork

    Swell did not generate reviews at all, there was no customization and was not worth it. We even get an amazing modern website in our monthly plan!

    Read More

    NM

    Nathan M.

    Verified reviewer

    Hospital & Health Care

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed February 2020

    Simply The Best!

    5

    Legwork has shown tremendous value to our practice! We consolidated services with Legwork saving a ton of money each month. We have been more than pleased with the results and solutions that Legwork has provided to us.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The comprehensive yet simple approach to their products. I love how efficient our daily practices become as we have used the dashboard. The software is efficient, simple, effective, and has saved us a bunch of money each month because it allowed us to consolidate our services to one vendor.
    Cons:
    We have had some occasional syncing issues with the software. Other than that we have been thoroughly happy with the product. My one big wish would be for a Legwork app that has the key functions and processes like the online version...that would be next level!

    Reasons for choosing Legwork

    More comprehensive approach to different webservices.

    Reasons for switching to Legwork

    To consolidate services and save money...simplify our daily processes and improve efficiency.

    Read More

    Rick's profile

    Rick P.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2020

    Good to very good

    4

    Very good

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Text features are very convenient
    Cons:
    Could use a more robust library of patient flyers to help drive business to certain procedures

    Reasons for switching to Legwork

    They were not the solution I needed

    Vendor Response

    thank you for your review, Dr. Pyun. We value your feedback and will certainly take your comments regarding our content library into consideration. Sincerely, The Legwork team

    Replied January 2020

    Read More

    JM

    Janice M.

    Verified reviewer

    Medical Practice

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed February 2020

    Dental Practices should consider giving Legwork a try!

    5

    Building our SEO was the greatest hurdle and setting up a user friendly webpage with the proper links. Extremely successful and made a big change in how we appear when people are surfing for dentists. They helped us with Facebook, as well.We tried out the google advertising (about $1000 per month) but put a hold on it because of budget restrictions. We will do it again, as it definitely boosted our presence. The Legwork team sets themselves apart because they have managed to maintain that "startup" vibe that makes customers feel they are important and are quick to respond to requests for support. I just hope they don't add too many new pieces to what they offer and dilute this great brew. Thanks, Legwork Team for an exceptional product and your support.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It's been affordable. We set up a new webpage, automated our recall system, communicate easily via text, integration with our Dentrix dental software is seamless, confirmations and appointment reminders are easy and I love the email blasts and newsletters that they design for us. Our positive google reviews have increased daily along with new patients!
    Cons:
    You have to go to legwork to text; it is not within dentrix but the popup reminders let us know when there is new communication from the patient.

    Reasons for choosing Legwork

    The demo with [SENSITIVE CONTENT HIDDEN] and they were eager and talented in helping set up our webpage. It was seamless so we kept adding more pieces to our Legwork package.

    Reasons for switching to Legwork

    [SENSITIVE CONTENT HIDDEN] rec

    Read More

    bl

    barb l.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed February 2020

    Legwork and Our Team

    5

    Legwork provides excellent customer service. Legwork's communication software has our patients communicating with us even if they do not have an appointment via text and emails. Any opportunity to remain in touch with a patient is so key, at least for our practice.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Legwork provides an amazing service to our team! The software is user friendly. It keeps me up to date throughout my day with emails, texts, confirmations and patient messaging. It allows me to multi-task and spend more time with our patients. The software assistance is AMAZING!! A simple phone call or an email to Legwork provides me with answers that I need to move forward.
    Cons:
    I know that there are many features and options available that I currently do not utilize but I am trying each day to explore the software because I know that it will further our practice to its potential.

    Reasons for switching to Legwork

    Legwork provides our office with excellent customer service as well as innovative improvements on the regular. We are so accessible to our patients and that is important to us.

    Read More

    KR

    Katie R.

    Verified reviewer

    Health, Wellness and Fitness

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed February 2020

    Ease of Daily Tasks

    5

    We haven't switched to another company because of how easy Legwork is to use and the value is above all others.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    What our office likes most about this software is how user friendly it is. It's super easy to send messages to patients and also the ease of communication for our patients. We also enjoy how fast the customer support is. I haven't had an issue they haven't been able to solve in a timely matter.
    Cons:
    No online payments or scheduling options for patients.

    Reasons for choosing Legwork

    Price

    Reasons for switching to Legwork

    Functionality of product and also price.

    Read More

    DB

    David B.

    Verified reviewer

    Medical Practice

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed February 2020

    legwork Review

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Contract-free. Price. Features.
    Cons:
    Extremely disappointed that the automated social media posting was taken away. Legwork blames it on Facebook, yet with the elimination of this feature my monthly cost was not reduced. Also, I am frustrated with the web developers constantly trying to "upsell" me on editing time. Most things I have asked them to do should take no more than 15-30 minutes, but they ALWAYS say 2 hours (resulting in additional charges beyond the 1hr included with the monthly fee.) Also, I have had inconsistencies in patient contacts and synchronization with dentrix.

    Reasons for choosing Legwork

    lack of contract

    Reasons for switching to Legwork

    DemandForce uses a predatory locked-in contract model. And they flat-out lie to their customers. They repeatedly tried to claim I signed a contract, and when I challenged them to prove it, they suddenly released me.

    Read More

    SD

    Sonya D.

    Verified reviewer

    Hospital & Health Care

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed January 2020

    A great company to work with

    5

    We utilize the text message, website, Facebook, email campaigns and statistics. The software has alot of capabilities. It's very easy to use and a decent value. Their customer support is great. I like that they are a small business.

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Legwork software is easy to use. I like that it can be accessed remotely. There are always new things that are being implemented to improve it's functionality. We're happy customers.
    Cons:
    I can't access my full patient chart from the software. Legwork is no longer able to post to social media for us but our price did not decrease since this service was taken away.

    Reasons for choosing Legwork

    Lots of great dental colleague recommendations.

    Reasons for switching to Legwork

    The price and functionality.

    Read More

    PN

    Peter N.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed February 2020

    Review of Legwork (1 year of use)

    4

    Overall, the Legwork software has been decent. It has made communication with my patients an ease, especially when it comes to texting/emailing. Automated reminders have been a great plus as well. The biggest issue I have with Legwork is the team behind the company; follow up with their clients have been late or delayed and would be the main reason why I would consider switching platforms in the future if the support team does not improve.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    Automated text/messaging for schedule confirmation and reviews, texting for patient communication, email blast.
    Cons:
    The forms/templates for new patient paperwork does not look or appear as smooth or professional. Looks quite dated instead of modern or polished. The marketing team needs to be more diligent with updating Facebooks Ads. I have an ad that is still running from 2019 that needs to be stopped.

    Reasons for choosing Legwork

    Recommendation from friend

    Read More

    RP

    Raj P.

    Verified reviewer

    Management Consulting

    Self-Employed

    Used daily for free trial

    Review source

    Reviewed September 2021

    All-in-one tool patient management tool

    5

    Legwork addresses many customer and business processes as an integrated package to allow healthcare professionals focus on their core strength - the health and wellbeing of their patients. It will pay for itself.

    Ratings Breakdown

    5
    Ease of use
    4
    Functionality
    icon
    Pros:
    The patient reminder and confirmation features work well and are estimated to save 3-5% in lost revenue through no or late shows. Patients value reminders and are able to reschedule their appointment if circumstances change. This avoids the need to charge and collect for no shows, which damages customer relationships.
    Cons:
    Options to customise forms and emails are limited - this is important as the style and content of communications is a key aspect of customer engagement and relationship management.

    Read More

    Showing 1 - 10 of 25 Reviews

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