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Total Therapy

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Overview
Reviews

Total Therapy 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Total Therapy
Total Therapy
3.9
(13)

Pricing

Starting at $19.00 per month

About Total Therapy

Total Therapy is a cloud-based, solution for applied behavioral analysis, speech and occupational therapy. Key modules include practice management, data collection, billing, reporting and a parent portal which can all be integrated seamlessly together. Total ABA is built on the salesforce platform, which is completely secure, HIPAA compliant and easy to customize.

Total Therapy enables agencies to manage staff and payroll, communicate internally, schedule and track appointments and authorizations to match appointment types, reducing billing errors. Therapists can take notes in session or upload documents to a clients file in the system. Clinics can establish permission sets for different levels of access to client information.

Total Therapy offers a data collection module with enhanced behavior tracking, graphing, and reporting tools. This complete package provides everything from assessments to mastery levels.

Total Therapy’s billing module has cost effective options for per provider or per claim billing. The HL7 interface enables clients to do billing themselves or to completely outsource their billing requirements.

Total Therapy’s Parent Portal provides secure communica...

tion between therapists and parents and can be used for documentation, payments, forms and authorizations. Total Therapy launched their new offline capabilities in August 2021 - Total ABA Mobile is available to all Total ABA customers! Total Therapy offers services on a monthly, per therapist basis. Customer support is free and available via phone, email and the Wizard online video and text library knowledge base.

Total Therapy Screenshots

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Total Therapy Pricing and Plans

Starting price: $19.00 per month
Free Trial
Free Version

Basic

$19.00

per feature, per month

No plan information available

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    Total Therapy Features

    • Popular features found in Mental Health
      Charting
      Claims Management
      Confirmations/Reminders
      Document Management
      E-Prescribing
      HIPAA Compliant
      Initial Assessments
      Medical Billing
      Patient Portal
      Secure Messaging
    • More features of Total Therapy
      ABA Data Collection
      Access Controls/Permissions
      Alerts/Escalation
      API
      Appointment Management
      Appointment Scheduling
      Assessment Management
      Audit Management
      Behavior Tracking
      Billing & Invoicing
      Calendar Management
      Care Plan Management
      Client Portal
      Compliance Management
      Customizable Reports
      Data Import/Export
      Data Security
      Documentation Management
      Document Templates
      Electronic Signature
      Employee Management
      For ABA Industry
      For Healthcare
      For Medical Purposes
      Insurance Management
      Mobile Access
      Multi-Provider Practice
      One-to-One Messaging
      Patient Intake
      Patient Records Management
      Patient Scheduling
      Payment Processing
      Practice Management
      Program Management
      Progress Tracking
      Reminders
      Reporting/Analytics
      Reporting & Statistics
      Scheduling
      Search/Filter
      Self Service Portal
      SOAP notes
      Therapy Notes
      Third-Party Integrations

    Total Therapy User Reviews

    Overall Rating

    3.9

    Ratings Breakdown

    5

    46%

    4

    31%

    3

    8%

    2

    0%

    1

    15%

    Secondary Ratings

    Ease of Use

    4.2

    Value for money

    4.8

    Customer support

    4.9

    Functionality

    4.0

    YF

    Yosef F.

    Verified reviewer

    Mental Health Care

    51-200 employees

    Used daily for less than 6 months

    Reviewed March 2020

    Unmatched Customer Support

    5

    I have used many other companies for services (not specifically software), and I have not met a better team than the customer support team here at Total ABA. Customer service is truly unmatched!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    They have a great team at Total ABA that is always very responsive and available to assist quickly. I appreciate the many customizations they created for our practice.[SENSITIVE CONTENT HIDDEN] has been very creative in figuring out how to customize many features to our needs. This Salesforce platform seems to be very flexible and capable to handle a lot. I really like that we can run almost every type of report using the many filters available on reports.
    Cons:
    I do not use their Data Collection features mainly because they do not have an App with offline capabilities yet. An App is something we would really want for Data Collection, and now providers need to login to a separate software to take data and separately to Total ABA for billing, which is not ideal.

    Reasons for choosing Total Therapy

    1) Total ABA used the Salesforce platform 2) They have the best customer service 3) Very affordable pricing 4) I was under the impression that they will integrate with a different good App for Data Collection

    Vendor Response

    Thank you Yosef! We appreciate you and your team. Total ABA is working on offline capabilities for data collection and look forward to having that available to you this year!

    Replied March 2020

    Read More

    AH

    April H.

    Verified reviewer

    Health, Wellness and Fitness

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed October 2020

    A TotalABA Review

    5

    We are currently happy with the product and are hopeful to continue to work with their team to get future updates that will more closely align with our wants and needs. This is our 3rd software system and by far the easiest and most cost effective that we have used thus far.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We are in the early stages of using the product and have been pleased with the customer support aspect of the product. We are a behavioral practice that is set in our data collection ways and the team at TotalABA have been very helpful with creating solutions within their updates to make our collection methods possible.
    Cons:
    The cons on the system are the lack of customizations after a goal has been placed in treatment planning. Additionally, there are several little aspects and buttons that must be selected to get things set up correctly and they are easily missed when setting up new clients.

    Reasons for switching to Total Therapy

    We switched from Central Reach due to the labor intensiveness required to create their platform. We were 3 months in to the software subscription and still unable to set up the back end and use the platform. We switched from GoLotus due to their inability to customize the platform enough to suit our needs.

    Vendor Response

    Thank you April, we appreciate your business and will continue to work with you to make Total ABA as efficient as possible for your practice!

    Replied November 2020

    Read More

    AM

    Alicia M.

    Verified reviewer

    Medical Practice

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed May 2020

    Horrible, not ABA friendly. "Totally NOT ABA"

    1

    Ratings Breakdown

    1
    Ease of use
    1
    Functionality
    icon
    Pros:
    There is absolutely nothing great or even good about this product.
    Cons:
    There is absolutely no way this platform was created by anyone that knows anything about ABA. It is not used friendly, there are so few features to be able to analyze data (you know, Applied behavior Analysis!? THe graphs it creates are extremely low quality and do not allow for any form of analysis that would be helpful in making informed decisions about treatment. It takes an unbelievable amount of time to input goals and treatment plans into this system, and if you need to change something, you must erase and start over. I have used two other platforms including Central Reach and Catalyst and I didn't love either until I was forced to use this system. I would pay to have either one of those back at this point. There are features that seem cool, like being able to select different types of prompts used, but get this! You can not even see that information anywhere! So it is just a bunch of pretty things that do nothing for an behavior analyst except confuse RBT's and get incorrect data because of it. THis all affects the clients who are relying on us for accurate data collection to make informed choices about their care. We hav reached out to TABA for help that they promised in the contract they would give if there were services we needed, to no avail.

    Reasons for switching to Total Therapy

    Price, and it was not worth any of the money saved.

    Vendor Response

    We are very sorry for your troubles Alicia. Thank you for letting us know. We understand that SLC has undergone some changes and that we need to set up more direct and free training for you and your team so that the system works the way you need it to. That is a start, and we will work relentlessly to earn your satisfaction. Please don't hesitate to call me on cell. I will send you a direct message.

    Replied June 2020

    Read More

    EM

    Emma M.

    Verified reviewer

    Mental Health Care

    11-50 employees

    Used daily for less than 12 months

    Reviewed October 2019

    Review for TotalABA

    4

    My overall experience has been really positive!

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I like how everything is in one place for scheduling, data collection, and programming.
    Cons:
    Sometimes, especially the data collection portion is a little difficult to use, especially when I am adding targets.

    Reasons for switching to Total Therapy

    We were looking for a product that is easier to use.

    Vendor Response

    Thank you, Emma! We'll reach out to review your needs for adding targets and strive to make your data collection easier for you!

    Replied October 2019

    Read More

    AV

    Arianne V.

    Verified reviewer

    Mental Health Care

    11-50 employees

    Used weekly for less than 12 months

    Review source

    Reviewed February 2025

    The best software

    5

    My overall experience is amazing and can’t wait to work with this company moving forward

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I enjoyed how quick the response team is once you have a problem and how easy it was to navigate
    Cons:
    Honestly I liked everything , everything was easy to navigate through

    Read More

    NC

    NINA C.

    Verified reviewer

    Financial Services

    10000+ employees

    Used weekly for less than 6 months

    Review source

    Reviewed October 2024

    Totally therapists

    4

    On par with Freudian style as focuses more on medical side of better health

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    speech therapy and self improvement from medical standpoint
    Cons:
    nothing really, can't think too much of the cons

    Read More

    SM

    Sandra M.

    Verified reviewer

    Medical Practice

    51-200 employees

    Used daily for more than 2 years

    Reviewed October 2019

    TotalABA - Incredible support for administrative needs.

    5

    Before TotalABA we used a different software program for scheduling, billing and reporting. It was a nightmare. TotalABA took a little while to understand the terminology and processes but once we got that figured out we have not looked backward. The people on the support team are absolutely the best on the planet! I cannot speak highly enough about the support team. They are amazing, dedicated and creative!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We use TotalABA to support our scheduling, billing and reporting activities. TotalABA is easy for our staff to learn. It is easy to build client records. It is fantastic for helping supervisors and managers track and follow up on activities completed and activities still outstanding. I love the reporting features. There is seldom a management question that comes up that I cannot figure out how to run a report to get an answer. It is terrific for providing data for audits. It is terrific for giving one source for staff to get client information whether they are providing services in clinic or in the community. It interfaces will with our billing company. We have expanded the use of data elements into two additional divisions.
    Cons:
    I wish it could interface closer with our e-mail system. The new parent portal features may address that but we have not explored it yet.

    Reasons for switching to Total Therapy

    That system was cumbersome, inflexible and ultimately did not give us the scheduling or reporting services that TotalABA has.

    Vendor Response

    Thank you, Sandra! We love working with you and VIA!

    Replied October 2019

    Read More

    EC

    Esther C.

    Verified reviewer

    Mental Health Care

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed March 2021

    Seeing graphs in real time was great but...

    3

    Our company used Total ABA from 2018 to 2019. The features may have changed by now. We switched to another product that allowed us to integrate billing, scheduling and data collection in one software platform.

    Ratings Breakdown

    3
    Ease of use
    4
    Functionality
    icon
    Pros:
    Seeing the graphs in real time for each behavior. The ability to set the measurement and mastery criteria.
    Cons:
    The process for writing reports was very tedious and inflexible. In my case I had different funders wanting varying degrees of information. I was stuck creating a report where in some cases I had to remove unnecessary parts or add parts. The length of the resulting reports was not parent friendly.

    Vendor Response

    Thank you Esther, you are correct that a lot has changed since you used the software! We offer a fully integrated system to include billing, parent portal and enhanced clinical. We have added a lot more features and flexibility to the treatment plans and reporting tools! In 2020 alone we did over 55 upgrades to Total ABA from working with our customers on their needs. We hope to see you back Esther and wish you continued success!

    Replied March 2021

    Read More

    KB

    Kaylyn B.

    Verified reviewer

    Mental Health Care

    51-200 employees

    Used daily for less than 12 months

    Review source

    Reviewed November 2020

    Comprehensive Platform!

    5

    Great overall experience and highly recommended. There is a report for everything, and if you cannot find something you need, it can be created. The task feature has been a huge success as well as the visuals and graphing. I would also like to shout out the partnership and customer service that our company has received. Everyone has been a pleasure to work with.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Total ABA is easy to use and navigate. Great and useful features and the reporting aspects are detailed and a HUGE time saver.
    Cons:
    The messaging system is a useful feature to have. I would recommend making it appear as more of a traditional email set up.

    Vendor Response

    Great input on the messaging Kaylyn, thank you!...let's see what we can do to make that look better for you. ;)

    Replied November 2020

    Read More

    RQ

    ROBIN Q.

    Verified reviewer

    Individual & Family Services

    11-50 employees

    Used daily for less than 2 years

    Reviewed October 2019

    REVIEW

    4

    VERY RESPONSIVE TO REQUESTS.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    EASY TO USE FOR NOTES AND DATA COLLECTION
    Cons:
    THERE ARE SO MANY THINGS WE WANT TO DO BUT CAN'T FIGURE OUT EVERYTHING EASILY. HAVE TO EMAIL SUPPORT AND ASK THEM HOW TO DO THINGS.

    Reasons for choosing Total Therapy

    COST EFFECTIVE. EASIER TO USE

    Vendor Response

    Thank you, Robin! Being built on the Salesforce platform means we are a very comprehensive and robust system. We'll reach out to you to set up additional free training for you and your staff!

    Replied October 2019

    Read More

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