1 million+ businesses helped. Get advice
Get Free Advice
Home

/

CRM Software

/

Jungo

Jungo 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Jungo is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Jungo
Jungo
4.1
(123)

Pricing

Pricing available upon request

About Jungo

Jungo is a mortgage CRM (customer relationship management) solution that is built on Salesforce. With countless integrations, Jungo can be fully customizable to fit your needs. Key features include:

Marketing:
Let Jungo market for you. Jungo comes pre-built with email templates and drip campaigns for every type of contact in your database. That way, you can educate cold leads, nurture existing prospects, and delight past clients automatically!

Automations:
Save time and automate repetitive tasks, emails, lead distribution, and more. Jungo is fully customizable to automate your workflow so you can focus on high-value tasks that close.

LOS Integrations:
Jungo integrates with the top loan origination software including Ellie Mae’s Encompass, Calyx Point, LendingPad, Velocity, and Byte. That way, you can sync all of your loan data into Jungo and set up automations as you get more loans.

Reporting & Analytics:
Make data-driven decisions instantly with live data. Jungo has fully customizable reports and dynamic dashboards so you can oversee your entire business.

Contact Management:
Easily segment your database to send more personalized and targeted messages to grow your pipeli...

ne. Secure Document Management: Keep all client communication and documentation in once place with Jungo’s encrypted mortgage CRM. Already use Floify? Jungo has a direct integration with Floify. Sign up for a free demo to see how Jungo’s Mortgage CRM will save you time and grow your business! https://ijungo.com/request-demo/?click=softwareadvice

Jungo Screenshots

0
0
1
2
3
4
5

Jungo Pricing and Plans

Free Trial
Free Version
Advisor Get Price CTA Image

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Jungo Features

  • Popular features found in CRM
    Calendar Management
    Customer Journey Mapping
    Email Management
    Quotes/Estimates
    Reporting/Analytics
    Sales Pipeline Management
    Segmentation
    Task Management
    Territory Management
    Workflow Management
  • More features of Jungo
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    Audit Management
    Audit Planning
    Calendar Sync
    Campaign Management
    Client Database
    Commercial Mortgages
    Compliance Management
    Compliance Tracking
    Contact Database
    Contact Management
    Credit Reporting
    CRM
    Customer Database
    Customizable Branding
    Customizable Reports
    Customizable Templates
    Dashboard
    Document Management
    Document Storage
    Electronic Applications
    Email Marketing
    Email Templates
    Escrow Management
    For Borrowers
    Interaction Tracking
    Lead Generation
    Lead Management
    Loan Origination
    Loan Servicing
    Marketing Automation
    Payment Tracking
    Pipeline Management
    Property Tax Management
    Referral Tracking
    Reminders
    Reporting & Statistics
    Residential Mortgages
    Sales Reports
    Third-Party Integrations
    Third Party Loan Origination
    Visual Presentation

Jungo Integrations

Floify
Floify
Microsoft Outlook
Microsoft Outlook
Zapier
Zapier
Gmail
Gmail
Calyx Point
Calyx Point

Jungo User Reviews

Overall Rating

4.1

Ratings Breakdown

5

55%

4

24%

3

9%

2

2%

1

9%

Secondary Ratings

Ease of Use

3.4

Value for money

3.9

Customer support

3.7

Functionality

4.0

Marli's profile

Marli E.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2021

Great for the Real Estate World

4

So far things have been very good and we look forward to tapping more into the system and see how we can continue to improve on our end to become even more productive with it.

Ratings Breakdown

4
Ease of use
4
Functionality
icon
Pros:
Front end is user-friendly, I like how our business has set up the organization and tracking of our clients and leads. Makes it easy to search for who we need, helps us avoid adding duplicates, add files directly to the client profile and track communications in case we need to track back on something important. Also like that you can integrate external apps to the system to help you become more efficient with client communication and keeping more things under one system instead of having to check 50 places. For example, we integrated 360SMS to add text messaging and it's helped us quickly touch base with so many people which they enjoy.
Cons:
There seems a lot that we can do with the software that we still haven't tapped into, so if you're not familiar with the backend and how to adjust it can be pretty complex and overwhelming to handle and set up.

Vendor Response

Hi Marli, We appreciate you taking the time to share your experience with Jungo! We're so glad to hear that Jungo is helping you and your team to be more efficient. If you have any questions, feel free to reach out anytime at help.ijungo.com!

Replied July 2021

Read More

BG

Brian G.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2022

The concept is great, but need improvement to lead management tools for easy follow up and notes

4

Again, the concept is great, but getting things implemented can take a long time and even just getting the API we need to import our leads to Jungo leads is taking weeks to figure out.

Ratings Breakdown

3
Ease of use
3
Value for money
4
Customer support
3
Functionality
icon
Pros:
The repoting is currently the best part of the software. It takes a little while to get used to, but pretty great
Cons:
The CRM aspect of it for follow ups and being able to see what needs to be done with a large data set is not great. This is a great CRM if I have 50 leads a month I am working, but we import 50 per day per person and it is near impossible seamlessly go through the leads and update them as needed. It needs to be more streamlined.

Reasons for choosing Jungo

Velocifys model of lead management is great. You could take out a lot of the optional features in Jungo and just have a bare bones CRM that allows you to see your leads, the stage they are in, update a note/field, and set a follow up reminder. If this is something that can be done easily I would love to know. I have talked to customization and tried myself and the best I can do is have a hodge podge of reports that cant be easily updated unless I go into each file (which is time consuming and screws up the flow)

Vendor Response

We appreciate you taking the time to leave a review, Brian! We love to hear that our reporting features have been helpful for your business. We're sorry to hear that the CRM aspect has not met your expectations. We're always working on updating our training center, but if you ever need help, please open a case at help.ijungo.com.

Replied September 2022

Read More

AS

Anna S.

Verified reviewer

Banking

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Do not Sync with Arive Platform

1

They accept your call says someone is going to call you or fix it.

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
I am not sure if there is anything to like they use Salesforce and build on the back end.
Cons:
They have no customer service and cannot figure out what is going on.

Read More

WA

William A.

Verified reviewer

Financial Services

Self-Employed

Used daily for less than 12 months

Review source

Reviewed June 2020

Review of Jungo 2020

4

It's taken a long time to learn (even with the great training and help section) and implement (almost a year now) into my workflow and still not even close to using all the bells and whistles. Granted I could've used the help of an assistant but I don't have that luxury right now. Had one but she didn't work out.

Ratings Breakdown

3
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
Integration with Floify and LOS although I do not use the latter mentioned because I am not the administrator of the LOS I use. The mobile app seems to provide most of the functionality that's available in the desktop version. Wide variety of customization but being that Jungo is a "mortgage CRM" built on the SalesForce platform, it should have many more already built-in mortgage specific customizations like complete 1003, fees worksheet (LE), ability to add disclosures, etc Great help section and training videos/webinars. Keep it up!
Cons:
Inability to import/export a Fannie Mae 3.2 file (residential loan application)...there's another SalesForce based CRM called Mortgage Panda that has done this so it is possible. If Jungo were to implement this feature along with adding a fees worksheet and disclosures then it would be top of its class in my opinion. No built-in texting capabilities...I imagine this is in the works considering we're in 2020 and texting has been the most effective way of communicating with prospects and clients for several years now.

Reasons for choosing Jungo

I was tired of switching and trying and figured I needed to dive in and give it at least a year try. Coming up to that year and reassessing the situation and what's out there now.

Reasons for switching to Jungo

Jungo is more mortgage-ready out of the box than Cloze which is generic like the original SalesForce

Vendor Response

We appreciate you taking the time to share your experience with Jungo. Thank you for your honest review, if we can help you learn more about Jungo or Jungo SMS, please do not hesitate to reach out. If you would like to share any other feedback, please email us at feedback@ijungo.com

Replied July 2020

Read More

SS

Sharlene S.

Verified reviewer

Financial Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed September 2022

Highly Recommend Jungo

5

Starting my 3rd year with Jungo and would never look at any other crm. I have highly recommended Jungo to my co-workers.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Everything is in one place, one platform. Keeps me aware of what's happening with my business. I can customize everything to my preference. Help and Training Centres are great and explains everything so you understand.
Cons:
At first, it seemed a bit overwhelming if I had any questions, I did not know what the proper titles are .

Reasons for choosing Jungo

I liked what it looked like and how customizable it was. Once built, I can keep track of everything and it is specifically to me and my business.

Reasons for switching to Jungo

Prior software did not give me the ability to customize, change or create to my own system I want.

Vendor Response

Thank you for taking the time to leave a review, Sharlene! We love to hear that you love the customization options Jungo offers and we can't wait to continue working together.

Replied September 2022

Read More

CG

Carrie G.

Verified reviewer

Financial Services

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed September 2022

Promised the world and delivered absolutely nothing

1

Jungo just created more business problems for us. Once we got the extra systems in place to send out mass text messages there was no stopping them, or easily delegating who was to receive what campaign. You had to have a thorough knowledge of Sales forces' Process Builder to even begin to build out a text campaign and then good luck getting it to send out properly. Also once the process is firing, there is no stopping it so one of my agents had to apologize to a particular list of contacts that kept receiving messages not meant for them. Jungo is a disaster of a platform to use and caused our business more harm than it helped. If you intent to grow your business and not have it tanked by the platforms you use - do not use Jungo. We also tried to connect with their customer service to resolve these ongoing issues and nothing was ever resolved, just band-aided by myself first and then weeks or months later by a Jungo Rep once they finally responded to help emails.

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
Nothing about this CRM worked properly. I liked what I was sold on, ease of use to send marketing emails as well as marketing and lead-generating texts and connect this system to our LOS so it would be a seamless transition from capturing a lead to working it in Jungo and completing the process in our LOS - it delivered none of that.
Cons:
The ease of use and functionality was not as promised. I had to add on extra systems from sales force to get Jungo at a semi-functioning state of what we were looking to do and even that was not enough. We were looking for a CRM that allowed us to send text campaigns to leads, stop the texts on reply and allow our users to follow up via their mobile app like a text conversation - this basic functioning was not available on Jungo so we had to add a service called Pardot through salesforce and even that had to work within Jungo system and has limited functionality.

Reasons for choosing Jungo

Jungo seemed like the best option for ease of use, its pricing was a good option, it connected with our POS and from all of the video calls we had the software seemed great. But most of the things they promise in their pitch don't work or Jungo has discontinued.

Read More

TG

Toni G.

Verified reviewer

Financial Services

10000+ employees

Used daily for less than 2 years

Review source

Reviewed September 2022

We use Jungo Daily

4

Ratings Breakdown

3
Ease of use
4
Value for money
3
Customer support
4
Functionality
icon
Pros:
It is easy enough for me to use as a millennial but others find it difficult. I like that I can customize whatever I want if I have the IT knowledge or have been taught how.
Cons:
I wish it were easier to catch duplicates or to manage duplicates - like a customer vs client contact, I would like it to not ask me if I want to merge every time. I wish I could export lists the same way as reports. Email templates need work. I wish I could sort lists in a more detailed way. Ex: By lead date, then by assigned to, etc...

Reasons for choosing Jungo

Customization & we had referrals from other people.

Reasons for switching to Jungo

Did not connect with Encompass

Vendor Response

Thank you for taking the time to leave a review, Toni! We love to hear that you like the customization options. If you would like assistance deactivating duplicate rules or segmenting your contacts based on specific data points, please open a case at help.ijungo.com. Our support team would be more than happy to jump on a screen share.

Replied September 2022

Read More

MM

Matt M.

Verified reviewer

Financial Services

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed July 2020

Jungo CRM

5

Could not say enough good things here.... it runs my business. lead flow, in process transaction management to post close marketing to client recapture.... I always say that I would spend triple the money without blinking an eye.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Best in class. This is a cradle to grave solution for your mortgage practice. It takes your from lead to loan to past client all the way back to the next loan. Its keep you top of mind with your clients, referral partners etc...
Cons:
There is a learning curve... but it's intuitive for the most part. When you are stuck you simply reach out to them and they will always be there for you.

Reasons for choosing Jungo

Much more comprehensive.... again a cradle to grave solution.... BIT was essentially a post close database...

Reasons for switching to Jungo

Wanted a clud based platform and at the time ACT was not online.

Vendor Response

We are so glad to hear that Jungo helps you run your business successfully, thank you for your kind review! Our team looks forward to the chance to continue to work with you!

Replied July 2020

Read More

TS

Trevor S.

Verified reviewer

Financial Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed June 2020

Jungo Review

4

This product is clearly a long term solution to managing mortgage clients.

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
4
Functionality
icon
Pros:
it's designed for mortgage professionals. Email Templates, object labels, workflows, all designed with an MLO in mind. Also it's pretty easy to design your own email templates and workflows based on the pre-existing ones.
Cons:
I have a texting app that does not integrate with JungoLeads but works perfectly fine with Salesforce leads. Furthermore, salesforce leads object works perfectly fine so, I'm not sure what advantage there is to Jungo Leads anyways..

Reasons for choosing Jungo

It's the only one I came across that was designed specifically for MLOs plus it's Salesforce which is super powerful.

Vendor Response

We appreciate you taking the time to share your experience with Jungo. Thank you for your detailed review! If you would like to share any other feedback, please email us at feedback@ijungo.com.

Replied July 2020

Read More

ak

adam k.

Verified reviewer

Banking

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2024

Do not listen to the salesperson

1

I have had a terrible experience with Jungo. Jungo uses the salesforce platform. When you have a question or issue, you need to reach out to salesforce. I have had multiple experiences where salesforce lets me know that since I purchased the system through Jungo that I need to reach out to them, and then Jungo lets me know I need to reach out to salesforce. It is awful. I have issues where birthday emails don't go out automatically. This cannot be fixed without me having an IT department. I explained when getting the product, it was for just me. I do not have an IT department. This is one of many similar issues that I have run into. They uploaded my database with information on clients not included as well as a lot of incorrect information. I sent them Xcel spreadsheets to use, so I do not understand why it was incorrect. Now I am too nervous to have them take another look because I have spent a month going through one at a time making the corrections I found.

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
I liked most what the salesperson shared with me the system would be able to do and what they told me the ease of use would be. Unfortunately, this has not been accurate
Cons:
I do not like that the system is not easy to use unless you have a dedicated employee to run the system. It also doesn't do a good bit of the features I had asked that it be able to do.

Reasons for choosing Jungo

The salesperson I talked to let me know it did everything I wanted, and it was simple to use

Vendor Response

Hi Adam, We're so sorry Jungo didn't work out for you. Our amazing team works hard to ensure every client has a positive and successful experience with Jungo. We’re sorry to hear that hasn’t been the case. While reviewing your support cases, it seems that you didn't provide birthdates for your contacts, therefore your contacts couldn't get birthday emails. It can simply be fixed by adding birthdates. If the data is not to your liking, it can be re-imported at any time. Our team is happy to assist. We are available to help you and make Jungo a success for you. We look forward to helping you!

Replied April 2024

Read More

Showing 1 - 10 of 123 Reviews

Other Top Recommended CRM Software

Salesforce Sales Cloud
Salesforce Sales Cloud

4.4 (18748)

Recently recommended 99 times

Claritysoft CRM
Claritysoft CRM

4.5 (204)

Recently recommended 82 times

kintone
kintone

4.7 (153)

Recently recommended 53 times

LeadMaster
LeadMaster

4.1 (36)

Recently recommended 53 times

Advisor Get Price CTA Image

Stuck Between Options?

Our experts can help you compare Jungo with other top options, so you can find the best fit for your needs.

See what companies are saying about Software Advice