Jungo 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Pricing available upon request
About Jungo
Jungo is a mortgage CRM (customer relationship management) solution that is built on Salesforce. With countless integrations, Jungo can be fully customizable to fit your needs. Key features include:
Marketing:
Let Jungo market for you. Jungo comes pre-built with email templates and drip campaigns for every type of contact in your database. That way, you can educate cold leads, nurture existing prospects, and delight past clients automatically!
Automations:
Save time and automate repetitive tasks, emails, lead distribution, and more. Jungo is fully customizable to automate your workflow so you can focus on high-value tasks that close.
LOS Integrations:
Jungo integrates with the top loan origination software including Ellie Mae’s Encompass, Calyx Point, LendingPad, Velocity, and Byte. That way, you can sync all of your loan data into Jungo and set up automations as you get more loans.
Reporting & Analytics:
Make data-driven decisions instantly with live data. Jungo has fully customizable reports and dynamic dashboards so you can oversee your entire business.
Contact Management:
Easily segment your database to send more personalized and targeted messages to grow your pipeli...
Jungo Screenshots

Jungo Pricing and Plans

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Jungo Features
- Popular features found in CRMCalendar ManagementCustomer Journey MappingEmail ManagementQuotes/EstimatesReporting/AnalyticsSales Pipeline ManagementSegmentationTask ManagementTerritory ManagementWorkflow Management
- More features of JungoActivity DashboardActivity TrackingAlerts/NotificationsAudit ManagementAudit PlanningCalendar SyncCampaign ManagementClient DatabaseCommercial MortgagesCompliance ManagementCompliance TrackingContact DatabaseContact ManagementCredit ReportingCRMCustomer DatabaseCustomizable BrandingCustomizable ReportsCustomizable TemplatesDashboardDocument ManagementDocument StorageElectronic ApplicationsEmail MarketingEmail TemplatesEscrow ManagementFor BorrowersInteraction TrackingLead GenerationLead ManagementLoan OriginationLoan ServicingMarketing AutomationPayment TrackingPipeline ManagementProperty Tax ManagementReferral TrackingRemindersReporting & StatisticsResidential MortgagesSales ReportsThird-Party IntegrationsThird Party Loan OriginationVisual Presentation
Jungo Integrations
Jungo User Reviews
Overall Rating
4.1
Ratings Breakdown
5
55%
4
24%
3
9%
2
2%
1
9%
Secondary Ratings
Ease of Use
3.4
Value for money
3.9
Customer support
3.7
Functionality
4.0

Marli E.
Verified reviewer
Real Estate
2-10 employees
Used daily for less than 6 months
Review sourceReviewed June 2021
Great for the Real Estate World
4
So far things have been very good and we look forward to tapping more into the system and see how we can continue to improve on our end to become even more productive with it.
Ratings Breakdown
Vendor Response
Hi Marli, We appreciate you taking the time to share your experience with Jungo! We're so glad to hear that Jungo is helping you and your team to be more efficient. If you have any questions, feel free to reach out anytime at help.ijungo.com!
Replied July 2021
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Brian G.
Verified reviewer
Financial Services
11-50 employees
Used daily for less than 6 months
Review sourceReviewed September 2022
The concept is great, but need improvement to lead management tools for easy follow up and notes
4
Again, the concept is great, but getting things implemented can take a long time and even just getting the API we need to import our leads to Jungo leads is taking weeks to figure out.
Ratings Breakdown
Reasons for choosing Jungo
Velocifys model of lead management is great. You could take out a lot of the optional features in Jungo and just have a bare bones CRM that allows you to see your leads, the stage they are in, update a note/field, and set a follow up reminder. If this is something that can be done easily I would love to know. I have talked to customization and tried myself and the best I can do is have a hodge podge of reports that cant be easily updated unless I go into each file (which is time consuming and screws up the flow)
Vendor Response
We appreciate you taking the time to leave a review, Brian! We love to hear that our reporting features have been helpful for your business. We're sorry to hear that the CRM aspect has not met your expectations. We're always working on updating our training center, but if you ever need help, please open a case at help.ijungo.com.
Replied September 2022
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Anna S.
Verified reviewer
Banking
2-10 employees
Used daily for less than 6 months
Review sourceReviewed April 2025
Do not Sync with Arive Platform
1
They accept your call says someone is going to call you or fix it.
Ratings Breakdown
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William A.
Verified reviewer
Financial Services
Self-Employed
Used daily for less than 12 months
Review sourceReviewed June 2020
Review of Jungo 2020
4
It's taken a long time to learn (even with the great training and help section) and implement (almost a year now) into my workflow and still not even close to using all the bells and whistles. Granted I could've used the help of an assistant but I don't have that luxury right now. Had one but she didn't work out.
Ratings Breakdown
Reasons for choosing Jungo
I was tired of switching and trying and figured I needed to dive in and give it at least a year try. Coming up to that year and reassessing the situation and what's out there now.
Reasons for switching to Jungo
Jungo is more mortgage-ready out of the box than Cloze which is generic like the original SalesForce
Vendor Response
We appreciate you taking the time to share your experience with Jungo. Thank you for your honest review, if we can help you learn more about Jungo or Jungo SMS, please do not hesitate to reach out. If you would like to share any other feedback, please email us at feedback@ijungo.com
Replied July 2020
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Sharlene S.
Verified reviewer
Financial Services
Self-Employed
Used daily for more than 2 years
Review sourceReviewed September 2022
Highly Recommend Jungo
5
Starting my 3rd year with Jungo and would never look at any other crm. I have highly recommended Jungo to my co-workers.
Ratings Breakdown
Reasons for choosing Jungo
I liked what it looked like and how customizable it was. Once built, I can keep track of everything and it is specifically to me and my business.
Reasons for switching to Jungo
Prior software did not give me the ability to customize, change or create to my own system I want.
Vendor Response
Thank you for taking the time to leave a review, Sharlene! We love to hear that you love the customization options Jungo offers and we can't wait to continue working together.
Replied September 2022
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Carrie G.
Verified reviewer
Financial Services
2-10 employees
Used weekly for less than 2 years
Review sourceReviewed September 2022
Promised the world and delivered absolutely nothing
1
Jungo just created more business problems for us. Once we got the extra systems in place to send out mass text messages there was no stopping them, or easily delegating who was to receive what campaign. You had to have a thorough knowledge of Sales forces' Process Builder to even begin to build out a text campaign and then good luck getting it to send out properly. Also once the process is firing, there is no stopping it so one of my agents had to apologize to a particular list of contacts that kept receiving messages not meant for them. Jungo is a disaster of a platform to use and caused our business more harm than it helped. If you intent to grow your business and not have it tanked by the platforms you use - do not use Jungo. We also tried to connect with their customer service to resolve these ongoing issues and nothing was ever resolved, just band-aided by myself first and then weeks or months later by a Jungo Rep once they finally responded to help emails.
Ratings Breakdown
Reasons for choosing Jungo
Jungo seemed like the best option for ease of use, its pricing was a good option, it connected with our POS and from all of the video calls we had the software seemed great. But most of the things they promise in their pitch don't work or Jungo has discontinued.
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Toni G.
Verified reviewer
Financial Services
10000+ employees
Used daily for less than 2 years
Review sourceReviewed September 2022
We use Jungo Daily
4
Ratings Breakdown
Reasons for choosing Jungo
Customization & we had referrals from other people.
Reasons for switching to Jungo
Did not connect with Encompass
Vendor Response
Thank you for taking the time to leave a review, Toni! We love to hear that you like the customization options. If you would like assistance deactivating duplicate rules or segmenting your contacts based on specific data points, please open a case at help.ijungo.com. Our support team would be more than happy to jump on a screen share.
Replied September 2022
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Matt M.
Verified reviewer
Financial Services
5001-10000 employees
Used daily for more than 2 years
Review sourceReviewed July 2020
Jungo CRM
5
Could not say enough good things here.... it runs my business. lead flow, in process transaction management to post close marketing to client recapture.... I always say that I would spend triple the money without blinking an eye.
Ratings Breakdown
Reasons for choosing Jungo
Much more comprehensive.... again a cradle to grave solution.... BIT was essentially a post close database...
Reasons for switching to Jungo
Wanted a clud based platform and at the time ACT was not online.
Vendor Response
We are so glad to hear that Jungo helps you run your business successfully, thank you for your kind review! Our team looks forward to the chance to continue to work with you!
Replied July 2020
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Trevor S.
Verified reviewer
Financial Services
Self-Employed
Used daily for less than 2 years
Review sourceReviewed June 2020
Jungo Review
4
This product is clearly a long term solution to managing mortgage clients.
Ratings Breakdown
Reasons for choosing Jungo
It's the only one I came across that was designed specifically for MLOs plus it's Salesforce which is super powerful.
Vendor Response
We appreciate you taking the time to share your experience with Jungo. Thank you for your detailed review! If you would like to share any other feedback, please email us at feedback@ijungo.com.
Replied July 2020
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adam k.
Verified reviewer
Banking
11-50 employees
Used daily for less than 6 months
Review sourceReviewed March 2024
Do not listen to the salesperson
1
I have had a terrible experience with Jungo. Jungo uses the salesforce platform. When you have a question or issue, you need to reach out to salesforce. I have had multiple experiences where salesforce lets me know that since I purchased the system through Jungo that I need to reach out to them, and then Jungo lets me know I need to reach out to salesforce. It is awful. I have issues where birthday emails don't go out automatically. This cannot be fixed without me having an IT department. I explained when getting the product, it was for just me. I do not have an IT department. This is one of many similar issues that I have run into. They uploaded my database with information on clients not included as well as a lot of incorrect information. I sent them Xcel spreadsheets to use, so I do not understand why it was incorrect. Now I am too nervous to have them take another look because I have spent a month going through one at a time making the corrections I found.
Ratings Breakdown
Reasons for choosing Jungo
The salesperson I talked to let me know it did everything I wanted, and it was simple to use
Vendor Response
Hi Adam, We're so sorry Jungo didn't work out for you. Our amazing team works hard to ensure every client has a positive and successful experience with Jungo. We’re sorry to hear that hasn’t been the case. While reviewing your support cases, it seems that you didn't provide birthdates for your contacts, therefore your contacts couldn't get birthday emails. It can simply be fixed by adding birthdates. If the data is not to your liking, it can be re-imported at any time. Our team is happy to assist. We are available to help you and make Jungo a success for you. We look forward to helping you!
Replied April 2024
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