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Donor Driven

Overview
Reviews

Donor Driven 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Donor Driven
Donor Driven
4.8
(16)

Pricing

Pricing available upon request

About Donor Driven

Driven, formerly Donor Engine, is a comprehensive nonprofit software platform that can be configured to meet a wide variety of nonprofit organizational needs with the goal of creating a single database for all data and providing a 360-degree view of donors, volunteers and members from a single page.

Driven offers features such as donation and purchase tracking, automated donor communication, donor relationship management, campaign management, fundraising, event management, volunteer management, membership management and more. Actions and actives are automated where possible, and manual processes are regularly adjusted based on actual customer feedback.

The solution’s configuration and pricing are based on organizational needs, with support for everything from donor management and online fundraising to association and volunteer management. Organizations only pay for the features that they need.

Donor Driven Screenshots

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Donor Driven Pricing and Plans

Starting price: $2,000.00
Free Trial
Free Version

Basic

$2,000.00

No plan information available

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    Donor Driven Features

    • Popular features found in Donation Management
      Campaign Management
      Contact Management
      Email Marketing
      Event Management
      Gift Matching Management
      Grant Management
      Mobile Giving
      Online Giving
      Payment Processing
      Pledge Management
      Receipt Management
      Volunteer Management
    • More features of Donor Driven
      Activity Dashboard
      Alerts/Notifications
      Attendance Management
      Calendar Management
      Committee Management
      Communication Management
      Credit Card Processing
      CRM
      Donation Tracking
      Donor Management
      Dues Management
      Electronic Payments
      Event Scheduling
      Event Ticketing
      For Nonprofits
      Fundraising Management
      Membership Management
      Recurring Giving
      Reporting/Analytics
      Reporting & Statistics
      Website Management

    Donor Driven Integrations

    Eventbrite
    Eventbrite
    QuickBooks Online Advanced
    QuickBooks Online Advanced
    authorize.net
    authorize.net
    PayPal
    PayPal

    Donor Driven User Reviews

    Overall Rating

    4.8

    Ratings Breakdown

    5

    81%

    4

    19%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.8

    Value for money

    4.9

    Customer support

    5.0

    Functionality

    4.6

    Kimberley's profile

    Kimberley W.

    Verified reviewer

    Non-Profit Organization Management

    11-50 employees

    Used daily for less than 2 years

    Reviewed April 2020

    Exceptional Support and Service

    5

    More than anything else, we appreciate the exceptional support and service provided by the Lifeline Design team.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The software is user-friendly. It has been custom-designed to meet the unique needs of Habitat for Humanity Ontario Gateway North and yet the complexities are not evident in use. The design is intuitive, streamlined.
    Cons:
    Implementation of the software was more involved than we thought it would be and therefore took more time than we had planned. Although there were a number of small glitches to work through, Lifeline Design was fast to respond to our concerns and enjoyable to work with as we made the necessary tweaks.

    Reasons for choosing Donor Driven

    We chose Donor Engine in order to ensure that we would have the after-sales support and development we knew we would need. No regrets!

    Read More

    MB

    Michelle B.

    Verified reviewer

    Non-Profit Organization Management

    11-50 employees

    Used daily for less than 6 months

    Reviewed April 2021

    Donor Driven Review

    4

    The experience with donor engine so far has been great. Most importantly they are open to listening how we as the end user are using the product and then impletmented updates and upgrades to enhance the system. The customer service has been wonderful and they have been very responsive. We are still learning and working out how best to utilize certain features but overall it has been a great experience.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    Ease of use and that it is fairly intuitive. We are a work in progress but the Team at Donor Driven has been great to work with.
    Cons:
    Still learning how to do a lot in the System. We have some data clean up to do from our old system. Right now and I know it is an upgrade that is coming is the ability to email directly from the system.

    Reasons for choosing Donor Driven

    The promise of the customer service and support was a main criteria for us. I have personally have worked with Blackbaud Raiser's Edge and like their platform but the price was far to expensive and being a smaller charity I knew we would not get the kind of support we needed. Donor Driven has been very responsive and helpful and for an oranization of our size this is important as we do not have in-house IT.

    Reasons for switching to Donor Driven

    No customer Service and lack of overall training to use the product.

    Read More

    AT

    Ariane T.

    Non-Profit Organization Management

    2-10 employees

    Used daily for more than 2 years

    Reviewed October 2018

    Donor Engine - Only small bugs but overall very good

    4

    It has been a very good tool and any issues are resolved quickly.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    the interface is user friendly and straight forward
    Cons:
    There are small inconsistencies and issues that make it slightly annoying, but overall they are a minor problem.

    Read More

    FD

    Fran D.

    Verified reviewer

    Non-Profit Organization Management

    51-200 employees

    Used weekly for less than 2 years

    Reviewed March 2021

    Awesome piece of software, amazing support!

    5

    We were attempting to pull in all aspects of our 3 existing donation & volunteer systems into one platform. We have successfully pulled together 2 of the 3 programs thanks to Donor Engine with one more to go in the future!

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The software is very user friendly, we ran into some issues with pulling in our legacy data because it was in a very old desktop versioned program. The staff at Donor Engine, were super helpful, very patient, they went above and beyond to help us pull and view our data the way we wanted it to into their software. The developers were always very receptive to our recommendations on what would make the software better and added new features based on our feedback. If you have the need for a database they are definitely the software to go to!
    Cons:
    We had a lot of issues pulling in our legacy data but that was only because our system was almost 10 yrs old that we were pulling it in from. The staff at Donor Engine were very diligent and helpful in supporting us through this.

    Reasons for choosing Donor Driven

    We chose Donor Engine as it offered more of the options and features that we were looking for and the pricing while not the lowest we looked at was very reasonable for what we would be getting.

    Read More

    HA

    Heather A.

    Religious Institutions

    2-10 employees

    Used daily for more than 2 years

    Reviewed September 2018

    Donor Engine Review

    5

    As mentioned earlier, we have saved countless hours of manual entry with Donor Engine. Our old database required manual entry of all credit card, paypal, cash/cheque, and EFT transactions. With Donor Engine, all of this is automated and works very well. We were the first charity to use Donor Engine and over the past 2 years there have been so many improvements and upgrades that it does not even look like the same system any longer. All transitions from one database program to another are challenging but I feel confident that any new charities would experience far fewer issue than we did. If there is anything about Donor Engine that is not working (or just not working for us) or that we would like to have changed/upgraded or amended, our rep is very eager to help and is happy to hear feedback that can improve their system for all clients.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The best thing about Donor Engine, for us, is the way that it can interface with other programs ie our website, our gateway for processing credit cards, and websites like PayPal. All of this information is automatically updated in Donor Engine and has saved us, literally, countless hours in manual entry.
    Cons:
    This question is difficult to answer because there is nothing about Donor Engine that I do not like. If something happens to come up we contact our rep immediately and he gets things sorted out and we no longer have an issue.

    Read More

    PZ

    Patty Z.

    Verified reviewer

    Non-Profit Organization Management

    2-10 employees

    Used daily for less than 12 months

    Reviewed June 2020

    All in One CRM

    5

    Now that we are fully integrated we are enjoying all the aspects of this system: event registration, membership tracking, marketing and emailing our constituents and of course a donor database. All features are in this one product, which has made it cost effective as well as efficient. Customer service is amazing with very fast response time

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We are a unique non-profit. We are a member organization that also holds fundraising events for our grant-making functions. We have a medium sized database, but we were not tracking donations efficiently. We found everything we needed to solve not only our DB issues, but also an all in one hub for almost everything that we do. Loved the customization that we could have with this product. The developers never said no to any request that we made! It is easy to use and improvements keep coming.
    Cons:
    The integration had more than its share of issues, but mostly because we came from an archaic system, we were new to the CRM world and we have many users that need to pull out different modules for their use.

    Read More

    CW

    Colleen W.

    Verified reviewer

    Non-Profit Organization Management

    2-10 employees

    Used daily for more than 2 years

    Reviewed June 2019

    Donor Engine

    5

    Using it five days a week for 40 hours it is hard to define the details because of my comfort with it. It is as close to reliable as technology can be. I think it is a great product, and the company puts a tremendous effort into addressing any hiccups and in continuing to enhance the features and benefits.

    Ratings Breakdown

    4
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It is easy to navigate. It is well thought out and provides a lot of features to capture beneficial information and to process ministry donations. It is an ongoing/developing program that improves its features and benefits which is great!!
    Cons:
    Not everything is fully activated but it is a process and important needs are met from my vantage point and use.

    Read More

    Chris (Christopher)'s profile

    Chris (Christopher) d.

    Verified reviewer

    Banking

    2-10 employees

    Used daily for less than 2 years

    Reviewed September 2018

    Donor Engine did it all

    5

    It gained us efficiency and therefore allow us to focus on our business and utilize resources to improve our non-profit.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Comprehensive for each situation and does everything.
    Cons:
    Our database wasn’t the best and the transfer of data took longer, but not really an issue with Donor Engine.

    Read More

    MB

    Meg B.

    Verified reviewer

    Religious Institutions

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed May 2019

    Donor Engine best choice for a non profit software

    5

    With Donor Engine, we have been able to recognize errors we had made to our data in the past and we are able to clean it up easier, thus reducing our records significantly and gathering more relevant data on our constituents. The rep also have been able to share best practices with us to use the database to our fullest potential. While, we are still navigating using a new system, we are incorporating additional ways to to connect to our constituents . Ultimately we are increasing our donor giving and donor retention.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We switched from another donor software to Donor Engine earlier this year. By far we have been very impressed with the ease of use and the incredible customer support. The Development Team is easily accessible and has gone above and beyond to add items that are specific to our organization. The team have also helped us streamline some of our old procedures and create new ones.
    Cons:
    We have been using the software for just about 6 months and have had a few items that were not available at first; however, the company is growing quickly and adding new options each day. If there is an option not available, they work with us to make it happen with a quick turnaround.

    Read More

    BH

    Brian H.

    Verified reviewer

    Non-Profit Organization Management

    2-10 employees

    Used daily for less than 6 months

    Reviewed March 2019

    Next Level Non-Profit

    5

    The benefits have been multiplying through the entire process. The entire Donor engine team is remarkable to work with. The ability to create and customize and eliminate any barriers to succeed. Fast and professional communication always. The Donor Engine team is looking out for their clients and constantly improving on every level for the benefit of the greater good. We love working with them.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The customization to our event in every way. The ability the navigate in every area of our organization from one custom dashboard.
    Cons:
    No dislikes, learning curve is always something we will face with new and improved software.

    Read More

    Showing 1 - 10 of 16 Reviews

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