Groop 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Groop

4.5

(12)

Pricing

Starting at £20.00 per month

About Groop

Groop is a management system for individuals and groups working in public and third-sector bodies. Charities, voluntary organizations, and other non-commercial entities can use the software to improve administrative efficiency. The platform handles individual and organizational data, reducing the need for paper records. Data is used for efficient searching, sorting, and filtering to aid regulatory report generation and marketing efforts. Organizational communication is assisted by group chats and online video conferencing tools. The core functions are accessible via the dedicated mobile app. The software aims to facilitate community engagement. Groop includes communication tools and supports functions for secure document sharing. It helps coordinate and plan for events, conferences, or meetings. Invitations are handled, while recipient responses and attendance is tracked. The system collects and analyzes attendee feedback for evaluation and reporting.

Groop Screenshots

Groop Pricing and Plans

Starting price: £20.00 per month

Free Trial

Free Version

Basic

£20.00

per feature, per month

No plan information available

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Groop Features

Popular features found in Membership Management
Application Management
Communication Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Membership Renewals
Payment Processing
Promotions Management
Registration Management
More features of Groop
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Assignment Management
Attendance Management
Attendance Tracking
Automated Scheduling
Calendar Management
Chat/Messaging
Commenting/Notes
Contact Database
Contact Management
Content Management
CRM
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discussions/Forums
Document Storage
Email Management
Email Reminders
Engagement Tracking
Event Calendar
Event Scheduling
Feedback Management
Filtering
Group Management
Live Chat
Member Communication
Member Database
Membership Management
Member Types
Mobile Access
Mobile App
Moderation
Personalization
Real-Time Notifications
Reminders
Reporting & Statistics
Scheduling
Search/Filter
Self Service Portal
SMS Messaging
Social Media Integration
SSL Security
Summary Reports
Surveys & Feedback
User Management
Volunteer Management
Volunteer Recruiting
Website Management

Groop User Reviews

Overall Rating

4.5

Ratings Breakdown

58%

33%

Secondary Ratings

Ease of Use

4.1

Value for money

4.5

Customer support

4.9

Functionality

4.0

Have you used Groop and would like to share your experience with others?

Chris M.

Verified reviewer

Civic & Social Organization

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed September 2019

Positive aspects for youth work, with some limitations.

Generally, it is positive, though we use it mainly for quantitative reporting

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's straight forward, relatively simple to use.

Cons:

Reporting is quite limited on this version, its good for quantitative numbers, though as a youth project the need for a qualitative report means that the functionality doesn't allow for us to use it in this way- trawling through the pages for narratives isn't as efficient as paper records. Sometimes the lag with the cloud can mean that data is missed, or pages refresh too slowly, which really affects the search function.

Reasons for switching to Groop

Funding for run-a-club was provided through a grant

Vendor Response

Thank you Chris for your review. It's an honour to support YPAC and the amazing work you do for the children and young people of Manchester. We have designed our new release from working with you and listening to feedback from all our of customers to improve the user experience and develop a more powerful platform. This includes new data input and data filtering functionality allowing much more advanced reporting and running of the qualitative date reports you require. The free update will be released very shortly and we will be contacting you directly to update your accounts. All our platform updates will be available via our blogs and social and will be communicated directly to all our customers - exciting times ahead!

Replied September 2019

Helen W.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

A really useful piece of software and EXCELLENT customer service

We run a bespoke service for LGBT+ young people for lots of different geographical locations, at different times, with different funding streams. All these factors can be a challenge for some software but not for Groop and the team who are constantly striving to improve and serve our needs. From the very outset Groop have been there for us. Thank you

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Number crunching is easy and the team are on hand to help if there is something i can't work out. This is the best part of the software. The people behind it want it to work for us and do everything i their power to make it do so. Something i have NEVER found with software before.

Cons:

If i don't use system properly (press save!) i can loose data. I am sure as i practice or use more with it this won't be an issue.

Reasons for choosing Groop

It does what it should and so do the team.

Reasons for switching to Groop

Inability/unwillingness to address or factor in our needs.

Annalisa S.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Groop feedback

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of running reports Rep very supportive in running bespoke reports as required

Cons:

Cumbersome to input data, functionality to run be spoke reports does not exists, even though was told this would be operational early Summer 2019

Vendor Response

Thank you Annalisa for your review. We have designed our new release working with you and listening to feedback from all our of customers to combat the limitations of the Groop legacy site. This includes new data input and data filtering functionality. The free update to the platform will be released very shortly and we will be contacting you directly to update your account, still on target for our Summer 2019 release date! All our platform updates will be available via our blogs and social and will be communicated directly to all our customers - exciting times ahead!

Replied August 2019

David A.

Verified reviewer

Performing Arts

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed August 2020

The end of administrife!

Groop has saved us hours of work on spreadsheets, email and trying to collect subscriptions from individuals. We have found the support to be first rate. One early problem was hunted down and fixed where other providers would have given up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was fresh out from a re-design and this made it one of the most effective user interfaces. We were able to control the way we managed our children and their guardians. Most of all the communication tools replaced endless emails, messages, and texts.

Cons:

We haven't really used the guardians facility because this would mean a record for a child and a parent instead of just one for the parent. Instead we use custom fields

Reasons for choosing Groop

Cost and features

Vendor Response

Thank you David for your review - it is nice to know that our hard work is appreciated! Groop is constantly evolving and we listen to feedback from all of our customers to improve the user experience and develop a more powerful platform. All release news will be available via our blogs and social - exciting times continue!

Replied September 2020

Dean N.

Verified reviewer

Individual & Family Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2020

Larne ymca

The customer service and after care when you have purchased the system is amazing! The staff are so friendly and always willing to help. This is one of the main reason why I felt comfortable investing a small charity money in this system. The company is willing to listen to feedback, suggest ways to solve your problem, assist when required or put it as part of a future development.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I find having all our data in one place amazing, the features that this system has to offer is something that can’t be found anywhere else. Having spent a few weeks at this stage using the system it is getting easier, the registration process is simple and we still have many aspect of the system to get up and running which will make our work easier.

Cons:

At first getting used to all that this system has to offer feels overwhelming but once you play about with it you will get used to it .

Vendor Response

Thank you Dean for your review - it is nice to know that our hard work is appreciated! Groop is constantly evolving and we listen to feedback from all of our customers to improve the user experience and develop a more powerful platform. All release news will be available via our blogs and social - exciting times continue!

Replied September 2020

esther D.

Verified reviewer

Civic & Social Organization

201-500 employees

Used daily for free trial

Review source

Reviewed August 2019

A Timesaving Product at a great cost

I have the ability to communicate with our volunteers, invite to training, workshops. E&D information at the click of a button. know who is volunteering where . the possibilities are endless, looking forward to seeing the app

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

its so easy to use, reports are completed in seconds. It does what we need it to without it being over complicated. this is a bonus as people will use it as its so simple

Cons:

nothing so far, if I have had a query it has been resolved

Reasons for choosing Groop

we are a small not for profit organisation and the ethos and culture at Groop is a better fit for us. we also dont have fundraising as part of our volunteer programme and wanted a simple solution to our ad hoc methods of monitoring and collecting data.

Vendor Response

Thank you Esther for your review - it is nice to know that our hard work is appreciated! At time of writing, our app is in the final stages of testing and due to be released on both iOS and Android. All release news will be available via our blogs and social and will be communicated directly to you and all our customers - exciting times ahead! We look forward to hearing your thoughts on the app when you download it!

Replied August 2019

Jo F.

Verified reviewer

Sports

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed August 2020

Good Product

Any issues we have Groops Customer Service team have been amazing. I can email and most problems are solved within the week. It is a much simpler system for our volunteers to navigate and is easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I enjoy that Groop can become a one stop shop for all of the information we need to give and get from our volunteers.

Cons:

I dont enjoy that alot of the processes are manual, although i know this is being worked on. For example, having to individually add people to each event if they join groop after you have created a series of events. For us we want to invite all our volunteers to all of our events and then ask them to let us know which they can attend. But some volunteers join after we create these events, having to click through almost 20 events just to add one new person is tedious and time consuming. I also do not enjoy the same issue with being able to see who has RSVP'd to each event. Again it is time consuming and long wided. A simple button on the page where you view all your events to run a report for each one would be amazing!

Vendor Response

Thank you Jo for your review - it is nice to know that our hard work is appreciated! Groop is constantly evolving and we listen to feedback from all of our customers to improve the user experience and develop a more powerful platform. We have just completed a major update enabling many more automated features to be rolled out soon. All release news will be available via our blogs and social - exciting times continue!

Replied September 2020

Toni G.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed August 2019

Groop Review

Groop allows us to track attendance on all our services for children and young people meaning monitoring data is easy to retrieve significantly reducing the amount of time needed to spend on this.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like the ease of access and the excellent customer support. Multiple users allow ease and efficiency of the input of data.

Cons:

That we cant run full reports ourselves. Some reports need to be run by Groop staff meaning that when monitoring is due we need to request certain reports via email/online chat.

Vendor Response

Thank you Toni for your review. It's an honour to support Barlow Moor Community Association and all the other organisations who do such amazing work for the children and young people of Manchester. We have designed our new release working with you and listening to feedback from all our of customers to improve the user experience and develop a more powerful platform. This includes new data input and data filtering functionality allowing more advanced reporting at your fingertips! The free update will be released very shortly and we will be contacting you directly to update your accounts. All our platform updates will be available via our blogs and social and will be communicated directly to all our customers - exciting times ahead!

Replied August 2019

Daniel T.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2020

Youth work logging

Easy to set up, overall quality of the app and database is of a quality that makes sense and can be a very useful tool in project and user management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Labeling has become a big part of our work flow, the app is a really easy way to connect with young people.

Cons:

session organisation can sometimes be diffuclt to manage especially when your inputting a number of sessions a day.

Reasons for choosing Groop

It was reasonaly priced and the support was excellent

Reasons for switching to Groop

We were using a local authority database however as a third sector organisation it did not capture the whole of our story and therefore we missed opportunities to celebrate our work or reflect on the whole of our work load. Groop has supported a more rich data capture.

Vendor Response

Thank you Daniel for your review - it is nice to know that our hard work is appreciated! Groop is constantly evolving and we listen to feedback from all of our customers to improve the user experience and develop a more powerful platform. All release news will be available via our blogs and social - exciting times continue!

Replied September 2020

ahmad reza n.

Verified reviewer

Sports

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2019

Great support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support team was amazing, Support team is always available and helpful.

Cons:

it could have more functions for the communication and advertisements

Vendor Response

Thank you Ahmad for your review - it is nice to know that our hard work is appreciated! At time of writing, our communication area and our app are in the final stages of testing and due to be released on both iOS and Android. This update will bring more powerful functionality to the communication area, allowing Rolladome to communicate with, and target your advertisements to users. All release news will be available via our blogs and social and will be communicated directly to you and all our customers - exciting times ahead!

Replied September 2019

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