PDCflow 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

PDCflow

4.7

(71)

Pricing

Starting at $9.00 per month

About PDCflow

PDCflow empowers businesses to streamline digital transactions by combining secure esignatures, payments, and document workflows in one easy-to-use platform.

By consolidating multiple steps into a seamless process—enhanced with features like SMS/email delivery and automated reminders—PDCflow enables organizations to save time, reduce costs, and deliver faster, more reliable results.

Unlike traditional esignature solutions, PDCflow stands apart with its unmatched flexibility, affordability, and customer-first approach, providing personalized support and customization options that adapt to unique business needs.

With PDCflow, a business can:

• send a secure Flow smart request through email, text, and web chat to capture esignatures, send documents, and collect payments if added.

• allow an agent to send a secure Flow smart request while on the phone servicing the customer. This keeps telephone transactions out of PCI scope and builds trust with consumers since they enter their own private payment data.

• send documents that fall under HIPAA safely and securely with dual authentication that verifies the identity of the intended recipient.

• combine critical business transactio...

PDCflow Screenshots

PDCflow Pricing and Plans

Starting price: $9.00 per month

Free Trial

Free Version

Starter Team

$9.00

per month

Plan includes:

Unlimited Users
Includes 10 Digital Signature Requests Monthly
Unlimited additional eSignature requests @ $1.00 each
SMS delivery @ $0.15 each

Standard Team

$65.00

per month

Plan includes:

Unlimited Users
Includes 50 Digital Signature Requests Monthly
Unlimited additional eSignature requests @ $0.60 each
SMS delivery @ $0.15 each
Link Payment Accounts

Business Team

$200.00

per month

Plan includes:

Unlimited Users
Includes 150 Digital Signature Requests Monthly
Custom Branding
Unlimited additional eSignature requests @ $0.51 each
SMS delivery @ $0.15 each
Link Payment Accounts

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PDCflow Features

Popular features found in Payment Processing
ACH Payment Processing
Billing & Invoicing
Debit/Credit Card Processing
In-Person Payments
Mobile Payments
Multi-Currency
Multiple Payment Options
Payment Fraud Prevention
Payment Gateway Integration
PCI Compliance
Recurring/Subscription Billing
Reporting/Analytics
More features of PDCflow
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Approval Process Control
Archiving & Retention
Audit Trail
Authentication
Compliance Management
Contract/License Management
Customizable Branding
Customizable Fields
Data Import/Export
Data Security
Document Management
Drag & Drop
Electronic Signature
Email Management
Encryption
File Sharing
Mobile Access
Mobile Signature Capture
Multi-Party Signing
Online Payments
Partial Payments
Payment Links
Payment Reconciliation
Point of Sale (POS) Integration
Real-Time Data
Receipt Management
Reminders
Reporting & Statistics
Search/Filter
Self Service Portal
Signature Capture
Status Tracking
Team Collaboration
Template Management
Third-Party Integrations
Transaction Monitoring
Workflow Management

PDCflow User Reviews

Overall Rating

4.7

Ratings Breakdown

70%

27%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.6

DeMetrius B.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2024

PDC FLOW A++ in our book

My experience with the PDC Flow Team is always top notch

Ratings Breakdown

Ease of use

Value for money

Previously 4

Customer support

Functionality

Previously 4

Pros:

The ease of use for both our internal employees and the ease of use for our customer

Cons:

I would like more branding of our company versus the PDC Flow colors and branding

Mehar G.

Verified reviewer

Medical Practice

Self-Employed

Used daily for less than 6 months

Reviewed August 2024

Highly recommend

Very happy with the product overall, supports my business very well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

HIPAA compliance and great correspondence with customer service

Cons:

There is a slight learning curve involved

Reasons for choosing PDCflow

HIPAA Compliance for affordable monthly rates

Vendor Response

Thank you for the review. We're happy to hear our HIPAA-compliant esignature software is working so well for you.

Replied September 2024

Julie c.

Used unspecified for unspecified

Review source

Reviewed June 2016

Limited I need to become better aquainted with it at first a little confusing

Since I am new, I need to get more familiar with this. One thing I notice is I would like more flexibility with the form when some one is filling it out for our donation tab. there needs to be a drop down menu for options of explanation on donations. When the results are sent to us its very general and makes us have to research it.

Ratings Breakdown

Ease of use

Customer support

Vendor Response

We're sorry to hear that you haven't found the transition to our software as easy as we would hope. We want you to get the most out of our product. Expect a PDCflow customer success team member to reach out to you shortly so we can address your concerns.

Replied November 2017

Mary M.

Verified reviewer

Sports

2-10 employees

Used monthly for less than 6 months

Reviewed September 2024

Excellent support from PDC Flow Staff

It was very good. Have used docusign in the past and would highly recommend PDC Flow to others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent support from staff when I was trying to understand PDC Flow

Cons:

it bit confusing to initially learn how to use, such as terminology of what a flow is

Reasons for switching to PDCflow

Excellent pricing with PDC Flow and even better customer service!

Vendor Response

Hello Mary, Thank you for the review and feedback. We would love to hear from you on how we could improve onboarding processes. If you are open to it, please schedule a time with our team to discuss via support@pdcflow.com.

Replied October 2024

Katie K.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2019

Great System

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the use and the ease of this software! It is very easy to explain how to use to other users as well. In a digital world, it's great to have the option of emailing receipts or payment plans to patients. I like the alert that comes up that there has already been a payment on a patient account. The automatic payment plans are really nice too, for the patient to see how long it is going to take for them to pay something off, it works for the patients schedule, can start and stop a schedule at anytime and makes it affordable for patients to pay. We have a link on our website, which has been awesome!

Cons:

I would like it to talk to our EMR system. It is not a big deal that we have to manually post payments, but it would be nice.

Reasons for switching to PDCflow

Easy Pay's customer service was awful, they were not willing to help and any interaction with them was very unpleasant. We didn't have many patients utilize this system either. While I appreciate the security of banking information, there were too many steps to log in to make a payment. We our in a rural area and high speed internet isn't readily available to some of our patients. PDCflow is just a secure but way more easier to use.

Vendor Response

Katie, We strive to make our products user-friendly and convenient. Thanks for letting us know how we're doing.

Replied August 2019

Cindy B.

Verified reviewer

Legal Services

2-10 employees

Used weekly for less than 12 months

Reviewed September 2024

Great Customer Support

Pretty pleased with PDCFlow. I had never had any experience with merchant services, but the support made it easier than I expected.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support is fantastic. It seems like an easy way to receive payments

Cons:

I do not presently see any cons, other than the added expense, although very average compared to other merchant fees.

Vendor Response

Hello Cindy, Thank you for the review. We are happy to hear your experience has been positive.

Replied October 2024

Khrysty A.

Verified reviewer

Financial Services

11-50 employees

Used monthly for more than 2 years

Reviewed September 2024

Great for online payments to minimize chargebacks

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Ability to get immediate signature for online and over the phone payments. New addition of ID verification is great!

Cons:

The time spent filling out signature form. Integration ability.

Vendor Response

Hi Khrysty, Thank you for the product review. We always appreciate customer feedback. We would love to get more feedback from you on your integration needs. If you are open to it, please schedule a time with our product team to discuss via support@pdcflow.com.

Replied September 2024

Kelly P.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2016

Great Service is a Bonus to the Great Product

We have used PDCFlow for over 10 years. They have anticipated our needs and have made advancements that have eased our collection processes. The credit card processing fees are reasonable, and with the added benefit of AMAZING customer service, we have found a perfect solution for our card processing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration with our Collection Software, DAKCS and the ease of use of the online portal for the individual credit card payments.

Cons:

Nothing at this time.

Vendor Response

Thank you Kelly! We appreciate your business.

Replied October 2016

Hunter Q.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

PDCflow

This software is integrated with DAKCS Software for collections and works well generally. Users choose the PDC screen with the DAKCS system and enter the appropriate information to process payments by telephone. Having this integrated saves a lot of time.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Ability to process credit card and ACH payments including recurring payments while remaining compliant with NACHA & EFTA

Cons:

Lost track of recurring payment authorizations causing payments to fail.

Verified

Reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

PDCflow is my go to vendor for payment processing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface with our collection software makes the product great and a wonderful addition to our software. Their new web portal is easy to use!

Cons:

My only complaint might be a personal problem. If i send an e-mail for help, they call. I would love a response to my question by e-mail so I can use it as a reference in the future.

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