Microsoft Forms 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Microsoft Forms

4.6

(317)

FrontRunner 2026

Pricing

Pricing available upon request

About Microsoft Forms

Microsoft Forms is a web-based data collection platform that allows organizations to create online forms and surveys. The software provides customizable templates and automation processing tools that can support numerous applications. Organizations can create custom surveys with open-ended questions, multiple-choice questions, and ratings to improve operational efficiency. Microsoft Forms also features reporting tools and offers the option to graphically present survey results.

Microsoft Forms helps you collect, analyze and share feedback in a variety of ways including surveys, questionnaires and quizzes. Your data can be shared with anyone (even on mobile) so you can make informed decisions and address a variety of needs including research, assessments and surveys. Self-service feature opens up the doors to faster access and actionable insights. No technical skills required—just create a form and get the data.

Microsoft Forms Screenshots

Microsoft Forms Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Microsoft Forms Features

Popular features found in Survey
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Drag & Drop
Email Marketing
Feedback Management
Question Branching
Skip Logic
Support Audio/Images/Video
URL Customization
More features of Microsoft Forms
Customizable Fields
Customizable Forms
Forms Creation & Design
Forms Management
Live Results Sharing
Multi-Channel Distribution
Reporting/Analytics
Survey Builder
Survey/Poll Management
Surveys & Feedback
Template Management
Web Forms

Microsoft Forms Integrations

Microsoft Excel

Integration rated 4.7 from 33 reviews

Microsoft Outlook

Integration rated 4.9 from 15 reviews

Microsoft Teams

Integration rated 4.8 from 15 reviews

Microsoft 365

Integration rated 4.8 from 14 reviews

Microsoft Forms User Reviews

Overall Rating

4.6

Ratings Breakdown

60%

35%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.2

Functionality

4.3

Lucas H.

Verified reviewer

Education Management

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed October 2024

The professional version of Google Forms, but not a fully featured offering

We use Forms occasionally, mostly for internal questionnaires but also for application forms. Aesthetically, it's a slight step up from Google Forms.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Forms integrates tightly with the Office suite as one would expect. Exporting results or feeding them live to an Excel document works well.

Cons:

Forms conditional logic is a little different than what many form builders have. In general, there is little control over the layout of the form, and question types are limited.

Reasons for switching to Microsoft Forms

Integrated with Office/365 and included with our subscription, and doesn't scream "I'm a free form" quite as loudly.

Verified

Reviewer

Media Production

10000+ employees

Used monthly for less than 12 months

Review source

Reviewed January 2025

Microsoft form easy to showcase data

Ther interface is straightforward to use and adapt to. It's not something that needs to be learned and or trained on.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it can download the data into an Excel sheet to showcase all the numbers. Also, the varieties have a pie chart to show the results visually. From an admin and participant perspective it is a very well-rounded software that doesn't differ too much. The options of question types are not confusing and doesn't clear on to help you what goal you're trying to achieve. I appreciate the existing template that is being offered currently. It's a good range for people to begin with and it showcases that i

Cons:

From an admin side: I feel that it would be useful in a technical aspect, to put ideal background wallpaper format size for users to be aware that if it isn't this particular size, the image will be stretched. Because its usually come as a surprise for when users upload their own images. OR to integrat Microsoft designer into Forms.

Reasons for choosing Microsoft Forms

Because my company are Microsoft base, so its easier to store data all within the cloud base and I can easily invite my co-workers on the platform to collaborate.

Verified

Reviewer

Education Management

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed February 2025

A simple product

It's very good for simple tasks but not for anything business critical

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Forms is quick and simple for users to use

Cons:

It's generally only useful for short surveys, it is also not backed up with normal 365 backup systems.

Faith T.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed November 2025

Great for Office Integration

Overall, it has helped us to improve processes around our agency. There was a learning curve for some folks but overall its been good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it integrates into our email so folks can complete with easy and I can integrate the form into an email message

Cons:

I don't like that it is not easily customizable. I would like to be able to include photos, documents, etc. for folks to review while they are in the form, not have to access separately.

Christian O.

Verified reviewer

Marketing and Advertising

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed February 2025

Microsoft Forms - Great when used with Microsoft Lists

Works the same as all the other form generators in the market. The Microsoft Lists integration is the best feature for me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Free (comes with Microsoft subscription. The interface is fairly simple to use. Allows branching logic. It integrates with Microsoft Lists (SharePoint) which is very useful for task management.

Cons:

It does not allow branching on multiple-choice questions. Some of the branching features aren't intuitive until you experiment.

Reasons for choosing Microsoft Forms

Microsoft integration and it's free with subscription.

Reasons for switching to Microsoft Forms

Microsoft integration and it's free with subscription.

Stuart B.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed January 2025

A marketing managers view of MS Forms

Overall it is an easy to use and quick way to gather information in a survey from work colleagues or external agencies. It looks professional and has the capabilities to collect different types of survey information.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Creating a form is easy. With no training or tutorials, it is possible to create a title, questions and types of questions, such as multiple choice, ratings, etc. You can then email a link to the survey from your email account. It even creates a report of the survey which you can download, when complete.

Cons:

It is not easy finding when the survey is complete, or progress on how many people have completed the survey, without going into the forms.

Reasons for switching to Microsoft Forms

Forms is easier to use, more intuitive and quicker to build surveys than other platforms. Sending out the survey is easy via a link. The reporting I think is great. Downloadable from anywhere. Looks professional. Not need to copy it into another presentation.

Amr A.

Verified reviewer

Higher Education

5001-10000 employees

Used monthly for more than 2 years

Review source

Reviewed February 2025

User-friendly and simple

Pleasant and easy to use. I use it with my students a lot to get them to sign agreements before they work on their projects and it's very easy for them to complete the form. It's also easy for me to design the surveys or forms.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's user friendly and very easy to use. It feels intuitive and doesn't require any experience to use it. I also like the fact that you can make it for people in your organisation only but still have the option to make it anonymous. When the survey isn't anonymous, I like the fact that it tell you that the owner will be able to see the name.

Cons:

It's not that I like the least but I'd like to see a slider option for questions like the one in Qualtrics. It would be also useful to be able to collect the responses in SPSS format

Reasons for switching to Microsoft Forms

I found Forms to be very easy to use and it's part of our Office 365 subscription

Karen L.

Verified reviewer

Financial Services

10000+ employees

Used monthly for more than 2 years

Review source

Reviewed January 2025

Great tool for surveys and data collection

I've used it for a variety of functions including collecting feedback, quizzing, and collecting data to be analysed. It's easy for people to click the link and answer the questions - I've never had anyone tell me that they couldn't figure it out when I've sent them a link.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy and intuitive to use to create forms, surveys, polls, quizzes, etc. I like that you can send out to employees and the system will automatically record their names.

Cons:

The reports that are auto-generated are great, however it would be amazing if we could select which type of chart is displayed. I like pie charts for some things, and bar charts for other things. Currently, the only way to do this is to export the data to Excel and create the charts there.

Reasons for switching to Microsoft Forms

more cost efficient since MS Forms was already included in the M365 Enterprise suite

Takeisha P.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used weekly for less than 2 years

Review source

Reviewed December 2024

Everything from basic to complex

Overall I much prefer Microsoft Forms over other forms like surveymonkey. I found it easy to make basic forms and with a little time you can even do more complex forms. We have used it for simple forms like satisfaction surveys to forms used to register for online webinars. It is very versatile.

Ratings Breakdown

Ease of use

Functionality

Pros:

It is very easy to make forms with different options of questions.

Cons:

It seems like you have to constantly log in to see the results. As far as I can tell you can't get a regular update sent to you with the results.

Reasons for switching to Microsoft Forms

Not enough options and very hard to tailor it to meet your needs.

Aaron B.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed December 2024

An excellent option for 365 organizations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Forms is an excellent product for surveys and forms, internal and external, and a critical part of the 365 organizational suite. It can integrate with Lists and Power Automate to increase functionality, and has many options for controlling settings and security. The synced results spreadsheets are extremely helpful.

Cons:

The way you have to designate a Form to a personal account or a Team is a little goofy and can have some unintended consequences if not carefully managed (who has access, etc.). It's also very easy to create forms, but a little too easy to change them.

Reasons for switching to Microsoft Forms

365 integration makes the product much more functional.

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