LiveSession 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

LiveSession

4.6

(28)

Pricing

Starting at $65.00 per month

About LiveSession

LiveSession redefines product analytics for all types of teams. Offering essential tools you can expect from leading analytics providers, now available to everyone. – whether experienced product teams or those new to data-driven approach. With the simple UI designed to deliver speed without sacrificing depth. It helps your whole organization make better product decisions and build a better product. And LiveSession offers you the smoothest blend of quantitative data and qualitative. HOW?

You can expect best in class session recordings.
They are accessible from our dead simple metrics and dashboards,
Armed with advanced segmentation including custom events and custom properties.
You can improve conversions with the funnels and understand users who didn’t convert.
Understand user navigation and popular areas with heatmaps.

And the best part?

Everyone gets access to product data while you evangelize product approach to new departments.

LiveSession Screenshots

LiveSession Pricing and Plans

Starting price: $65.00 per month

Free Trial

Free Version

Free

$0.00

flat rate, per month

Plan includes:

1000 Sessions
Clickmaps & Heatmaps
Engagement Score
Filters
Segments

Basic

$65.00

flat rate, per month

Plan includes:

500-150000 Sessions
Clickmaps & Heatmaps
Engagement Score
Filters
Minimum Duration on Page
Resource Backuping
Segment Notifications
Segments
Session Sharing

Pro

$99.00

flat rate, per month

Plan includes:

10k-150k Sessions
Clickmaps & Heatmaps
Custom Events
Devtools
Engagement Score
Filters
Minimum Duration on Page
Resource Backuping
Rest API Access
Segment Notifications

Custom

Pricing available upon request

Plan includes:

100000+ Sessions
Clickmaps & Heatmaps
Custom Events
Custom Paperwork
Devtools
Engagement Score
Filters
Minimum Duration on Page
Priority Support
Product Training

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LiveSession Features

Popular features found in Web Analytics
Campaign Management
Goal Setting/Tracking
Heatmaps
Keyword Tracking
Pageview Tracking
Referral Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Web Traffic Reporting
More features of LiveSession
Ad hoc Analysis
Alerts/Notifications
Campaign Analytics
Conversion Tracking
Customer Segmentation
Customizable Reports
Dashboard
Data Visualization
Engagement Tracking
Funnel Analysis
Multiple Site Management
Predictive Analytics
Product Data Management
Qualitative Comparative Analysis
Real-Time Analytics
Real-Time Reporting
Reporting & Statistics
Search/Filter
Session Recording
User Research Analysis
Visual Analytics
Visualization
Website Analytics

LiveSession Integrations

Help Scout

Drift

Google Analytics 360

LiveChat

Shopify

WordPress

See all 12 integrations

LiveSession User Reviews

Overall Rating

4.6

Ratings Breakdown

75%

14%

11%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.3

Have you used LiveSession and would like to share your experience with others?

Wojciech J.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2019

Best Product in its Category

It is definitely the best product for session recording, heatmaps, user/visitor analytics. I have been using 6 different apps before and finally found the one that has all the features I need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that kind of software where I can set everything up and running in 2-3 minutes. The recordings are amazing, I can segment my users in many ways and pass their parameters. The dashboard is simple to navigate and has a lot of features to analyze and help better understand my users. I can find any bugs on my website and app when they happen. Without LiveSession I wouldn't be able to repeat the user path to find some bugs reported by users.

Cons:

I've been using this app for over 4 months and haven't seen anything I could be disappointed with.

Verified

Reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Review source

Reviewed November 2019

Best choice I made

It works easily since the beginning and anytime we face a problem we get great and super fast support from them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It contains all the features that its competence plus personal support.

Cons:

The technical documentation is not as extense as other tools. It can be compensated by asking directly to the developers which does the trick. The only offer data retention of 1mo and 3mo. It would be great to be able to have a year of data retention (paying for it of course).

Reasons for switching to LiveSession

The user interface, lack of features and they were not recording every user we have.

Bartosz P.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed November 2019

Good enough for most scenarios

It's been really good. It helped me track user activities and analyze their behavior in our app. I value it for its simplicity and getting job done.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I really like the clean and modern interface. It makes searching through the features very convenient and looking at it while working is a pure pleasure. There is plenty of information visible even on the list of sessions – not only while watching one. It makes searching easier and I'm no longer wasting time playing every session on the list while looking for the one I need at the time.

Cons:

The thing that is a real deal breaker for me with this software is lack of possibility to watch the session live. It's really important to track users activities live while trying to help them with their issues. In Customer Support it's a much needed feature that is unfortunately not available (at least for now).

Reasons for switching to LiveSession

It was caused be legal issues – LogRocket keeps users data outside the EU, in opposite to LiveSession which is EU based.

Gauthier G.

Verified reviewer

Research

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2020

Solid base of core feature, fluid use 👌

very fluid, very frictionless entirely legit in the game vs players like fullstory or hotjar (used both) easy to use for non-tech and support team working on BtoB saas => ultimate documentation for issue/bug reporting & experience smoothing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- ease of use - significative dashboard (vs fullstory I used for long) - personal/team segment

Cons:

- waiting for a true integration with Segment (Fullstory stays better on it, i think) - had a mid experience with support facing and reporting bug after 30mn of paid plan :/

Reasons for choosing LiveSession

- looks your the best ratio price/features or price/quotas - attractive pitch & reassuring free trial - good reviews from friend users

Reasons for switching to LiveSession

honnestly, at first, for your appealing pricing. I think there is no winner between fullstory and you as you're soooooo close in features and experience. I used Fs since i've started my carrer and frankly didn't see the diff. So I wondered why not trying Livesession as the use switch is null. And i'm satisfied for the moment !

Verified

Reviewer

Design

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed August 2019

The best way to get unbiased UX insights

LiveSession was a great find for us. We have since added it as an option for clients to test their UX after site launch, something we previously couldn't do.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the hardest parts of designing great user experiences is obtaining unbiased user tests. With LiveSession this can be achieved incredibly easily (and anonymously), allowing you to see how people interact with your site. This then informs your design decisions moving forward to make a more usable site. They also have auto-detection for things like 'rage clicks' and other UX issues.

Cons:

It can be a little technical to set up, so you have to know what you're doing, but once it's set up there's not much else you need to do.

Reasons for choosing LiveSession

LiveSession just seemed way more intuitive, clean, and insightful than the competition.

Thomas C.

Verified reviewer

Computer Software

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed November 2019

State of the art product, great customer service!

It's very easy to use, filter, and replay recorded sessions of websites users. This assists our clients in understanding user trends, and finding out abusive uses of their confidential material on the website. This also assists my team in debugging some rare software or browser compatibility related issues that may happen from time to time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use and navigate. Simple UI. The customer service was exceptionally great! The price is very reasonable, and I'm 100% a happy user. We will continue to recommend LiveSession to our clients.

Cons:

Some administrative features have not yet been implemented yet. However, after speak with [SENSITIVE CONTENT HIDDEN], the owner of LiveSession, he was prompt in making a temporary workaround for us.

Reasons for choosing LiveSession

Great customer service, UX is simple, and to the point, fair pricing.

Reasons for switching to LiveSession

Package pricing becomes ridiculous now, no mercy for existing clients.

Gasper V.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed November 2019

Perfect tool for sessions recording!

We tried almost every recording tool out there. LiveSessions was the best in relation to price/quality. The recordings are perfect and the app is loading fast. The support is super fast & friendly!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- very fast loading of the recordings (this sucks for many competitors!) - perfect recording (no HTML/CSS glitches) - custom variables that you can use to filter out recordings

Cons:

- an option to skip recordings without any clicks or just few (to not record everything)

Reasons for choosing LiveSession

- performance - UI/UX

Reasons for switching to LiveSession

Recordings were loading many minutes (some didn't load at all) Many HTML/CSS glitches - we couldn't see the accurate recording

Alexander S.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed November 2019

One of the best session recordings solution on the market

In overall we are quite happy with this software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good customer support. They listen for feedback and implement features quite quickly it makes them more compelling than other large competitors. The progress during a year or so we use the service has been quite impressive. The product works with SPA applications much better than most of the competitors.

Cons:

Not 100% reliable. Sometimes recorded sessions do not play correctly (issue with styles). But this happens quite rarely.

Paweł K.

Verified reviewer

Computer Software

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed February 2019

Powerful and cost-effective tool to monitor customers on your website

It's a great tool that can allow you to understand your customer behaviours on your website. The advanced filtering options help you to create your segments that can be a part of your customer funnels. Additionally, it's a cost-effective solution in comparison to other tools.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The biggest advantage of the LiveSession is the robust way for the analysis of customer behaviours. I used the segments and advanced filtering options to build my own funnels for the clients.

Cons:

It's a new tool on the market, so it's not such a comprehensive solution in comparison to others. Although I enjoy this set of the functionalities with the focus on the segments and filtering.

Anushka P.

Verified reviewer

Computer Software

11-50 employees

Used daily for free trial

Review source

Reviewed September 2020

Great experience

I love using LiveSession because the customer service representatives always answer my queries. They really care about the client. The app itself is very helpful and easy to use as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A lot of useful features, good interface.

Cons:

Needs more integrations but they’re in progress.

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