TOPS 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TOPS

5.0

(6)

Pricing

Pricing available upon request

About TOPS

TOPS® Tow Management Software is designed to manage all aspects of a tow operation from the initial tow request to the vehicle’s final disposition.

The TOPS® system provides a unified and sophisticated platform for call-taking, dispatching, inventory management, lien processing, and auction administration. TOPS® supports single-location and multi-company operations. TOPS® integrates with today’s leading Motor Clubs, Law Enforcement and Municipality Systems.

TOPS® enables company personnel to work smarter with advanced tools that include powerful mobile applications for drivers and lot managers. Remote users can update call status times, upload and store call-related photos and email receipts to customers directly from their mobile devices (iOS and Android). Enhanced data accuracy and improved employee productivity through drop-down menus, short code or type ahead field entry, pre-population of call information and optional integrated swipe devices allows for quick and error-free data entry.

Improve employee performance and accountability with features such as automated pricing, tow ticket management, driver and release clerk payment management systems with TOPS®.

TOPS® allo...

TOPS Screenshots

TOPS Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

TOPS Towing Management Software

Pricing available upon request

No plan information available

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TOPS Features

Popular features found in Towing
Accounting Integration
Assignment Management
Client Management
Customer Database
Employee Management
Fleet Management
Job Management
Lot Management
Reporting & Statistics
Routing
More features of TOPS
Accounting
API
Billing & Invoicing
Customer Management
Customizable Reports
Dispatch Management
Electronic Signature
GPS
Job Costing
Mobile Access
Mobile Signature Capture
Multi-Location
Order Management
Payment Processing
QuickBooks Integration
Real-Time Data
Real-Time Notifications
Route Optimization
Third-Party Integrations

TOPS Integrations

Safety Cloud

Sage Accounting

QuickBooks Desktop

Teletrac Navman DIRECTOR

QuickBooks Online

Samsara

TOPS User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

4.7

Customer support

5.0

Functionality

5.0

Have you used TOPS and would like to share your experience with others?

Michael S.

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2016

Very well thought out program, that covers every aspect of our Towing and Storage Industry.

TowXchange (TOPS) team is very knowledgeable of the Towing industry. This product is made up from suggestions from all of the Top Towers in the US. Tops has grown over the years and allowed our company to expand into areas that are unusual and unique to the Towing and Storage industry. Their IT department is like having your own right in your office. Always just a phone call away. Always willing to sit and listen, and then offer suggestion and solutions on how to accomplish the task at hand. Apple is currently running Storage Operations and Businesses in 48 states for the federal government. The Tops software has allowed my Team to manage stored vehicle assets and different information needed to facilitate custom reporting to meet all different types of contractual requirements and information and stay compliant. Great Job! Keep up the good work! Michael Scully - President Rbex Inc. dba Apple Towing Co.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Mike P.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Excellent software, Great People

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love that we can run 90% of our business using this software. Auction, Liens, reviews, tows, billing, mapping, gps, cameras..you name it they have thought of it.

Cons:

Honestly no cons, I believe they have almost thought of everything

Reasons for choosing TOPS

If felt like, someone who had actually towed before designed the product

Reasons for switching to TOPS

Easy of use

Lori D.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2016

Great software overall!

Tops TowXchange is a great product. It is easy to use and very reliable. You can enter calls and dispatch them with ease. Pricing in the system is also very simple. It communicates well with our accounting system QuickBooks. We had tried a different dispatching system Omadi, it was terrible in comparison. I would never switch to another dispatch system again. I highly recommend this software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and reliability.

Cons:

In the drop down box for vehicle type, I would like to see a couple options added.

Mike B.

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2016

TOPS increases our efficiency-productivity-reliability

We have been using TOPS since 2001 for all of our dispatching, auction, lien, and inventory. It's pricing module provides an accurate rating of invoices that pass seamlessly to QuickBooks. It also provides reporting for measurement of productivity, account activity as well as reports to law enforcement. Product support is exceptional.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility, easy for users, reporting.

Cons:

none.

Brad R.

Used unspecified for unspecified

Review source

Reviewed October 2016

Function and features without the hassles.

This system remains fast whether it's a search, report or live data. We have run over a million tow request through it and depend on it in our four state operation. Up time is fantastic without the need for IT support on our end. This is a great system for towing, impound/storage and auction. Most importantly, it is run by people you can enjoy working with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Ed A.

Used unspecified for unspecified

Review source

Reviewed October 2016

Quick Silver

I have been using Towxchange for approximately 10+ years and am very happy with the product. I was just talking to another tow company owner today about my positive experience with Towxchange so it's obvious I'm a happy customer!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Showing 1 - 6 of 6 Reviews