GemEx App 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

GemEx App

4.2

(12)

Pricing

Pricing available upon request

About GemEx App

GemEx App (formerly Luna): Your Ultimate Workplace Companion. A white label workplace experience app to effortlessly navigate your workplace. Seamlessly designed with a myriad of user-friendly features, this app streamlines your daily routines and optimises your work experience.

Home

Your homepage within the GemEx App, the Home module is where you can find what you have planned for today. Our smart recommendation tiles will help you navigate to the best features for you in just a single tap, while My Feeds brings all of your upcoming bookings and notifications into a single convenient place.

Book

The Book module shows you availability for all bookable resources in your workplace – say goodbye to wandering the halls looking for an open meeting room or struggling to find a hot desk to plant yourself for the day! Choose your resource (desk, meeting room, parking space or more), and we’ll show you what’s available for that time. We'll even recommend alternative times or resources if there is nothing available. And now, when you book a meeting room or breakout space, you can create an online meeting and invite your colleagues, whether they’re in the office or not, allowing you to c...

hoose a time based on their availability. Find Tired of getting lost in your workplace? Hunting through the entire office to find that meeting room you’ve never been to before? This problem is a thing of the past thanks to the Find module! Search for the resource you’re looking for, select it from the list or map, and GemEx provides directions from your current location. Choosing a resource on the Find map even shows you its availability, amenities, and environmental conditions based on IoT sensors installed in the office! Building Information & Services Looking for the nearest first aid station? Can’t remember how to connect a device to the WiFi network? Want to find out about the food services available in the building? Visiting a different office location and want details of how to get there? Want information about the local transport links? All of this information and more can be found in the various informational modules throughout the app (supported by our in-built content management system). Support Have you noticed a defect in your workplace? A leaking pipe, a bathroom that has run out of soap, a printer that’s on the fritz? Using the Support module you can raise a request with the local facilities team and check progress until it’s eventually resolved. You can even drop a pin on the map to locate the defect, in case there’s a leak in the middle of a floor. Feedback After using a hot desk or meeting room, all of us have wanted to leave some feedback whether it’s negative – a missing remote control, a broken power cable – or positive – a well laid-out AV panel, a better than expected computer. Using the Feedback module, you can submit this information and we’ll relay it to the proper department. FAQs Have a question? Need some information about how to use the application? Then head to the FAQ module – if your question isn’t answered by our pre-written responses, just use the “Ask a Question” button to submit a new question to your app admins and we’ll pass them enough information to get back to you. Events When your workplace is having a corporate event, whether it’s a Christmas party or just a social evening, it can be hard to keep track of the details. Luckily, GemEx’s Event module gathers all of that information in one place for easy review! Colleagues In any workplace using hot desks, collaborating with a colleague can be a major pain – whether that’s sitting together with your team or finding a team mate to have a quick face-to-face. Enter the Colleague module, allowing you to ask a colleague where they are and receive easy to follow directions to lead you to them. Busyness Looking for a quiet desk? Check desk availability for quiet working spaces or accommodate team bookings efficiently.

GemEx App Screenshots

GemEx App Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Core

Pricing available upon request

Plan includes:

admin platform
employee app
white-label branding
unlimited admin users
Grid view for Booking Managers
Standard analytics
Dedicated account manager
Single-sign on authentication
Web app
Colleague finder

Pro

Pricing available upon request

Plan includes:

All core features
Cloud CMS for Events, News & FAQs
Booking services management
Visitor management
Food & beverage content
Employee Feedback
FM service request management
Kiosk views
Meeting room panel views

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GemEx App Features

Popular features found in Facility Management
Alerts/Notifications
Calendar Management
Facility Scheduling
Inspection Management
Inventory Management
Maintenance Scheduling
Preventive Maintenance
Reporting/Analytics
Space Management
Vendor Management
Work Order Management
More features of GemEx App
Access Controls/Permissions
Activity Dashboard
Activity Tracking
API
Approval Process Control
Automated Scheduling
Availability Indicator
Availability Management
Booking Management
Calendar Sync
Categorization/Grouping
Communication Management
Compliance Management
Customizable Branding
Customizable Forms
Customizable Reports
Data Import/Export
Desk Availability Schedule
Desk Reservation
Digital Signage
Drag & Drop
Email Management
Email Reminders
Employee Directory
Employee Self Service
Event Calendar
Event Scheduling
Facility Asset Management
Floor Plans & Maps
Hot Desking
iCalendar Support
Internal Meetings
Meeting Management
Meeting Room Booking
Microsoft Outlook Integration
Mobile App
Multi-Location
Occupancy Management
Online Booking
QR Codes
Real-Time Data
Real-Time Notifications
Real-Time Updates
Reminders
Reporting & Statistics
Reservations Management
Resource Allocation & Planning
Resource Management
Room Availability Schedule
Room Booking
Scheduling
Search/Filter
Service Request Management
Single Sign On
Space Reservation
SSL Security
Status Tracking
Surveys & Feedback
Task Management
Third Party Booking
Third-Party Integrations
Usage Tracking/Analytics
User Management
Utilization Reporting
Visitor Management
Wayfinding
Workflow Management

GemEx App Integrations

Jira

Microsoft Azure

Google Workspace

akenza

Microsoft Teams

Kontent.ai

See all 10 integrations

GemEx App User Reviews

Overall Rating

4.2

Ratings Breakdown

50%

33%

Secondary Ratings

Ease of Use

4.2

Value for money

3.9

Customer support

4.4

Functionality

4.3

Have you used GemEx App and would like to share your experience with others?

Sallie C.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used daily for less than 2 years

Reviewed December 2024

Excellent Product

Good graphics and easy to use so overall an excellent experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to navigate and understand with minimal instruction needed

Cons:

The message that appears in the top right hand corner to confirm you have made a change, it stays there too long, when changing parameters on several sites, this is very annoying!

Lisa P.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for more than 2 years

Reviewed December 2024

Gemex Review

Up and down but that was more to do with the location than the units

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When it works properly the information is amazing

Cons:

Its speed and easiness to use and read and to get reports from

Simon L.

Verified reviewer

Information Technology and Services

10000+ employees

Used weekly for more than 2 years

Reviewed January 2025

Terminally Flawed

The App in itself has many positive features and considerable flexibility to be a powerful tool in estates management and strategy. BUT Navigation is clunky when addressing it's more detailed features eg average and peak usage of a particular floorplate over an extended period. When the base data has large gaps - see coment about gateways - the App is worse than useless because it provides a distorted view of the truth. The roll-out of the 3g to 4g update without any consultation was woeful: we are an IT outsourcer and if we treated our customers that way we'd be out of business in six months. After a five year relationship we have taken the easy decision to terminate our relationship

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reporting toolset has the potential to be a strategic asset - undermined by poor data capture reliability

Cons:

1) Initial setup failed to adequately consult with a broad enough set of stakeholders to establish the business need and ensure sufficient understanding of the benefits that could be delivered. Result was the setup was badly flawed from the outset. 2) Gateways are an unmitigated disaster - across an estate of five large buildings not one has had a complete set of working Gateways in the past five years. The impact of this has been to totally undermine the quality of the data whenever I tried to convince sceptical stakeholders that they didn't need the space they were using.

Vendor Response

Thank you for the feedback and highlighting our useful features. We're sorry for your challenges with the gateways which are supplied by a 3rd party. We work closely with clients to help them reach their business goals and offer advice on 3rd party suppliers but ultimately it is the clients choice. After investigation we've seen your company has won an award for the project our product was used in and saved millions annually thanks to estate consolidation from the analytics provided by our platform. We are always available to answer queries, please reach out if needed. Best wishes from the Spica team.

Replied January 2025

Steve M.

Verified reviewer

Warehousing

51-200 employees

Used daily for less than 2 years

Reviewed June 2024

Steve's GemEx review

Simple and easy to use. No guide given but worked out how to use after trial and error

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's quick and easy to check available resources for staff wanting to make bookings

Cons:

The feature to make bookings on GemEx no longer works

Reasons for choosing GemEx App

Have only used GemEx. Our project team and IT purchased the product

Lasse L.

Verified reviewer

Facilities Services

10000+ employees

Used daily for more than 2 years

Reviewed June 2024

Great system!

Love it! After being introduced to another system, Gemex is even better!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy, fast, functional, great support and a innovative product!

Cons:

Nothing that I can think about, nothing big.

Gareth B.

Verified reviewer

Facilities Services

51-200 employees

Used monthly for less than 2 years

Reviewed December 2024

It did the job well enough

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The overall user interface is good and it is easy to use.

Cons:

Some of the features were not as good as I would have liked.

Davy H.

Verified reviewer

Commercial Real Estate

1001-5000 employees

Used weekly for less than 6 months

Reviewed December 2024

Awesome GemEx

GemExp provides a sort of one stop shop for all things reserves.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having on the go access to the facility and its resources.

Cons:

Easy to use and very convenient, less hassle.

Eamonn B.

Verified reviewer

Security and Investigations

1001-5000 employees

Used daily for less than 2 years

Reviewed June 2024

Very Handy

Enjoy using this app because of the ease in which it is to operate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The speed of updating real time information to the user.

Cons:

the Gemex app does everything we need it to do.

Dori H.

Verified reviewer

Executive Office

51-200 employees

Used daily for less than 12 months

Reviewed June 2024

Very functional but has a few confusting elements.

I have only touched the surface when it comes to using Gemex. There are a few nuancies, for example, it constantly needs re-freshed. Perhaps not as responsive as it could be.

Ratings Breakdown

Ease of use

Functionality

Pros:

We use this mostly for visitor management and resource bookings. Once you get the hang of it, it's extremly valuable

Cons:

It's taken me some time to understand some 'quirks' that it has. Cancelling or editing can be a little confusing.

Sam M.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for less than 12 months