HostBuddy AI 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

HostBuddy AI

5.0

(20)

Pricing

Starting at $3.00 per month

About HostBuddy AI

HostBuddy AI offers a cloud-based messaging platform for short-term rental hosts, enabling automated guest communication. Crafted by super hosts, this product emphasizes conversational interactions as its foundation.

HostBuddy AI features extensive property information customization, flexible shift scheduling to meet host coverage needs, and action items derived from detailed conversation analysis, among other capabilities.

If you want an AI tool that seamlessly integrates with your hosting style, HostBuddy AI is your answer. Embrace the next generation of hosting today.

HostBuddy AI Screenshots

HostBuddy AI Pricing and Plans

Starting price: $3.00 per month

Free Trial

Free Version

HostBuddy Pro

$3.00

per month

No plan information available

HostBuddy Elite

$3.50

per month

No plan information available

HostBuddy Ultimate

$4.50

per month

No plan information available

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HostBuddy AI Features

Popular features found in Vacation Rental
Availability Management
Channel Management
Contact Management
Guest Experience Management
Housekeeping Management
Marketing Automation
Online Booking
Owner Statements
Payment Processing
Property Management
Reservations Management
Work Order Management
More features of HostBuddy AI
AI/Machine Learning
Alerts/Notifications
API
Augmented Analytics
Automated Responses
Automated Routing
Canned Responses
Contextual Guidance
Customer Experience Management
Customer Support
Customizable Templates
Data Synchronization
For Vacation Rentals
Guest Check-in/Check-out
Guest Communications
Inbox Management
Language Detection
Live Chat
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Multi-Property
Natural Language Processing
Process/Workflow Automation
Real-Time Notifications
Reporting & Statistics
Sentiment Analysis
Short/Long Term Rental
Task Management
Third-Party Integrations
Transcripts/Chat History

HostBuddy AI Integrations

Hostaway

Smoobu

Beds24

Hostify

Hostfully

Zeevou

See all 22 integrations

HostBuddy AI User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used HostBuddy AI and would like to share your experience with others?

Allison C.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 6 months

Review source

Reviewed July 2025

Game-Changer for STR Hosts – HostBuddy AI is My Secret Weapon

HostBuddy AI has completely transformed my short-term rental business. I manage 15 listings on my own, and thanks to HostBuddy, I can actually sit down and enjoy dinner with my family every evening without being glued to my phone answering guest questions. But here’s the thing—this software goes far beyond automated guest replies. The real magic is in how customizable it is. You can schedule messaging down to the exact day and time, and the upsell feature alone is worth its weight in gold. HostBuddy is paying for itself and then some just through upsells—it’s literally become my digital cohost. If you take the time to set up your SOPs properly, HostBuddy remembers everything. I only had to tell it once, and now it sends smart, personalized responses that honestly sound better than what I could write myself. I almost don’t want to share how amazing HostBuddy is because it gives me such an edge. But seriously, if you're a host and feeling overwhelmed, this is your answer. It's like hiring a superhost assistant that works 24/7 and never drops the ball. Get it now. You’ll thank me later!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hands-Free Guest Communication: I finally get my evenings back—no more answering guest messages during dinner. Highly Customizable Messaging: I can schedule messages to go out at specific times on specific days, totally tailored to my guest journey. Game-Changing Upsells: The upsell feature has literally paid for the software and then some. It's a revenue driver, not an expense. Personalized Automation: Once I set up my SOPs, HostBuddy remembers everything—no need to repeat tasks. Human-Like Messaging: The AI responses are so natural and timely (I set it to reply within 3 minutes), no guest has ever suspected it's not me. Scales With You: Managing 15 listings solo would be impossible without it—HostBuddy is like having a full-time cohost that never sleeps.

Cons:

Honestly, there’s not much to complain about, but if I had to nitpick: Initial Setup Takes Time: You do need to invest some upfront time to properly set up your SOPs and messaging flows—but once it's done, it runs like a dream.

Verified

Reviewer

Hospitality

Self-Employed

Used daily for less than 6 months

Reviewed August 2025

Huge time saver if guest communications is a time suck

Pretty easy set up across multiple properties and very reliable overall. It takes some tweaking as you monitor its responses to guests, but most of the time it'll blow you away with how effortlessly it responds to even some of the more complicated guests messages/questions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Provides conversational guest communications and has helped me largely step away from that task (big time saver!)

Cons:

It's mostly excellent, but occasionally (rarely, fortunately) it will go off script and make up information when there's a void in the information I've provided.

Reasons for switching to HostBuddy AI

Tailwind was just not able to be consistent and reliable over the long term. Did not ultimately allow me to step away from guest messaging nearly as much as I wanted.

Peter B.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Reviewed August 2025

Don’t hesitate get hostbuddy and save costs on a VA

HostBuddy AI makes hosting easier and more efficient. Occasionally messages need tweaks, but overall it’s a reliable and time-saving tool for hosts.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

HostBuddy AI makes hosting stress-free with smart tools, quick responses, and easy guest management!

Cons:

Great AI overall, but sometimes its messages have guest detail errors and I need to adjust my responses.

Reasons for choosing HostBuddy AI

Heard good things about hostbuddy and now I’m a huge supporter.

Reasons for switching to HostBuddy AI

Cheaper price. And better chatbot with better interface.

Tanya R.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2025

Can I rate them 15 stars instead of 5?

OMG LOOOOOOVE Host Buddy AI. I started using this service a couple months ago in my Short Term Rental business and WOW I love it. It has taken the edge off of what I do being a 24/7 host with my 4 properties. The folks on the team are super helpful with getting setup and making tweaks. I did NOT want to give up messaging cause it's my favorite part, but I still feel involved and now can goto a movie or sit on an airplane without anxious feelings. WIN.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It paid for itself within 3 weeks for the entire year for my 4 properties!! The upsells I couldn't get my PMS to do for gap nights are super easy to automate with HostBuddy AI. One gap night sale on our big rental, paid for all of my service. SOO GOOOD

Cons:

Sometimes the AI says something that I don't want it to, but I just note it and change in the system, so no biggie. Nothing catastrohpic by any means!

Karen G.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 6 months

Reviewed August 2025

The Game Changer That Freed My Time

Overall, the benefits far outweigh the minor learning curve, and I wouldn’t hesitate to recommend HostBuddy AI to any host who values their time and peace of mind.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

From the moment I integrated HostBuddy AI into my PMS, it completely transformed how I handle guest communication. I used to spend my days tethered to my phone, constantly answering queries from guests and potential guests. Now, HostBuddy AI does it all and does it brilliantly. It’s read my house manuals, my saved messages, and my website, and somehow manages to sound and respond even better than I could myself. Since using it, my communication has been specifically praised in guest reviews, which has been an unexpected and delightful bonus. HostBuddy AI has saved me time, energy, and my sanity. I can finally enjoy moments, whether I’m out for dinner or sitting in the theatre without keeping my phone on my lap “just in case.” It’s the gamechanger I didn’t know I needed, and I can’t imagine going back.

Cons:

When I make changes to my listing — for example, removing a complimentary bottle of wine — HostBuddy AI has occasionally referenced old details (such as saying the Wi-Fi password is on a QR code next to the wine). I just need to learn how to update the program so it reflects those changes.

Rebecca B.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

Host Buddy is my new best friend!!!!

I am blown away with the quality of this application. The answers that Host buddy gives are even better than the answer I can sometimes! And, the best part? I do nothing & this app takes care of my guests for me!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I LOVE everything about this app. I feel like I have a clone of myself to answer mundane and repetitive questions and it has saved me a tremendous amount of time! The quality of the answers are blowing me away. I am beyond impressed with this application

Cons:

I’m not sure if this can be fixed as this is a computer! However, it would be nice if it could not take everything so literally with the guest asking to extend dates. Sometimes when guests are asking to check out on a certain date, host buddy thinks that they are asking to stay that night instead of checking out on that date.

Vendor Response

Hi Rebecca! We're thrilled you're enjoying HostBuddy! Our software is built to be an extension of you - so it will sound just like you and learn based on past conversations. Thanks for the feedback about the checkout date requests! If you have a specific conversation you'd like to address, feel free to send us an email at support@hostbuddy.ai and we'll check it out ASAP! Otherwise, know that HostBuddy is always improving, and customers like you make it better!

Replied March 2025

Theresa V.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 2 years

Reviewed August 2025

Absolutely a must-have software for hosting a vacation rental

I love HostBuddy and absolutely recommend it to everyone. It’s a powerful, time-saving tool that pays for itself in peace of mind and improved guest communication.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

HostBuddy truly saves me time. I’ve eliminated the biggest time suck—responding to guests—without sacrificing quality. As long as your manual and supporting documents are detailed, it handles communication beautifully. The upsells feel much more natural than with any other tool I’ve tried.

Cons:

The interface feels outdated—like something out of a 1970s Tron movie. A more modern design would make it even better (dark mode is fine). One issue I had was actually my user error: I didn’t realize there was a setting to block discount requests, so a guest received an unauthorized discount. Lesson learned—turn on that setting!

Shoney I.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 12 months

Reviewed August 2025

Your all-in-one messaging app for your vacation house

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hostbuddy.ai has been a huge help for my short-term rentals. It’s great value for the price and replaces several tools I used to pay for separately. The customer support is quick and genuinely helpful, and the platform is easy to navigate. Their AI response feature is especially helpful during late nights or when I’m busy with work and traveling — I can leave a quick reply, and the AI fine-tunes it to fit each guest perfectly. I also like that if a message is negative, the AI detects it and notifies me instead of replying automatically. That way, I can respond in my own words and avoid giving incorrect details. It’s saved me a lot of time and made managing my listings so much easier. Highly recommend!

Cons:

The only thing I’d like to see improved is the AI sometimes needs a bit of extra context for very unusual guest requests. These aren’t deal-breakers, but improving them would make the platform even better.

Reed R.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

100% Recommend

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are loving HostBuddy and what it has to offer. It has drastically cut down on the time we would normally spend responding to guests amongst our 10 properties. We cannot wait for HostBuddy to add email messaging to the unified inbox. As of now we have it handling 24/7 messaging on Ownerrez which covers SMS texts and messaging on Airbnb, VRBO, and Booking.com. We integrated Slack to have our team get updates when HostBuddy may not be able to provide the correct answer, if the team needs to alter a reservation, etc. Overall, it may not be perfect, but grant it, neither are us humans. We were worried that it may drastically provide the wrong response or state something entirely not factual, but as long as you input your SOP's and provide answers to the questions for each property when onboarding, then you do not have anything to worry about. If HostBuddy makes an error, more than likely it is because we did not provide the correct information during onboarding. 9.9 times out of 10, HostBuddy provides the correct response (with a great hospitable tone which is an added bonus) or he states that he will simply check with the team first, which then our team will get a notification. 10/10 recommend.

Cons:

Cannot wait for email integration. Overall layout of website is so so but I know that they are working on that. That does not matter to me when the product they have is 10/10.

Verified

Reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Reviewed August 2025

Awesome product.

We are now using Hostbuddy for all our properties, and it saves a lot of time. The responses are human-like, compassionate, and follow our SOPs just like a person would.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Before using Hostbuddy, I tested several AI products. Only Hostbuddy excelled in all categories: ease of configuration, flexibility in how it responds to guests, and an elegant way of ingesting knowledge. Additionally, the replies sound like they come from a top-notch assistant.

Cons:

The main con is their knowledge base could use more examples and best practices. Some of the tweaks we have had to learn and change as we used the product.

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