Message.help 2026: Benefits, Features & Pricing

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Wondering if Message.help is right for your organization?

Our Customer Communications Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Message.help

No reviews yet

Pricing

Starting at $23.00 per month

About Message.help

Message.Help is a convenient tool for managing sales and customer communication in messaging apps. Track every interaction — from the first message to purchase — without missing a beat. Bring all your chats from WhatsApp (including WhatsApp Business), Instagram, Facebook, Telegram, and Viber into one unified inbox. Designed for small and medium businesses, it helps you effortlessly manage conversations, guide customers to decisions, and boost your revenue.

Message.help Screenshots

Message.help Pricing and Plans

Starting price: $23.00 per month

Free Trial

Free Version

Start Plan

$23.00

flat rate, per month

Plan includes:

1 user
1 channel to choose (WhatsApp, Instagram, Telegram, Facebook)
Chatbot
Message CRM (Omnichannel Inbox)
Automated task assignment
Chat for website
Triggers
Website integration
Sales funnel (your clients organized by columns)
Mass sending via WhatsApp

Standart Plan

$47.00

flat rate, per month

Plan includes:

3 users
3 channels to choose from (WhatsApp, Instagram, Telegram, Facebook)
Chatbots for all your channels
Message CRM (Omnichannel Inbox)
Automated task assignment
Chat for website
Triggers
Website integration
Sales funnel (your clients organized by columns)
Mass sending via WhatsApp

Pro Plan

$93.00

flat rate, per month

Plan includes:

10 users
10 channels to choose from (WhatsApp, Instagram, Telegram, Facebook)
Chatbots for all your channels
Message CRM (Omnichannel Inbox)
Automated task assignment
Chat for website
Triggers
Sales funnel (your clients organized by columns)
Mass sending via WhatsApp
Tasks module

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Message.help Features

Popular features found in Customer Communications Management
Batch Communications
Chat/Messaging
Customer Database
Interaction Tracking
Multi-Channel Communication
More features of Message.help
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Automated Responses
Automated Scheduling
Autoresponders
Behavior Tracking
Campaign Management
Campaign Segmentation
Canned Responses
Chatbot
Code-free Development
Configurable Workflow
Contact Database
Contact Management
Contextual Targeting
Coupons
CRM
Customer Experience Management
Customer History
Customer Segmentation
Customer Support
Customer Surveys
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Forms
Dashboard
Data Import/Export
Data Management
Data Visualization
Document Management
Document Storage
Drag & Drop
Event Logs
Event Triggered Actions
For Sales/Marketing
For Sales Teams/Organizations
For Small Businesses
Inbox Management
Interactive Content
Lead Capture
Lead Distribution
Lead Management
Lead Qualification
Lead Segmentation
Live Chat
Marketing Automation
Metadata Management
Mobile Access
Monitoring
Multi-Channel Attribution
Multi-Channel Marketing
On-Demand Communications
Opportunity Management
Personalization
Pipeline Management
Pre-Configured Bot
Proactive Chat
Process/Workflow Automation
Query Suggestions
Quotes/Estimates
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Updates
Reminders
Reporting/Analytics
Reporting & Statistics
Sales Analytics
Sales Forecasting
Sales Pipeline Management
Sales Reports
Search/Filter
Segmentation
Social Media Integration
Social Promotion
Source Tracking
Task Management
Template Management
Territory Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Workflow Management