C-Zentrix 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

C-Zentrix

3.5

(2)

Pricing

Starting at ₹300.00 per month

About C-Zentrix

C-Zentrix offers an intelligent customer engagement platform tailored for businesses aiming to modernize their contact center operations. Designed to serve a wide range of industries, it combines cloud contact center solutions, CRM, omnichannel capabilities, and automation tools.

Key modules include a cloud-based or on-premise contact center system, omnichannel agent interface, AI bots for chat and voice, predictive and progressive dialers, lead management CRM, and video chat for personalized support. Whether for remote agents or in-office teams, C-Zentrix ensures operational efficiency and enhanced customer experience.

The platform is easy to scale and integrates smoothly with existing business tools. It supports real-time analytics, compliance tracking, SLA management, and multilingual interaction handling making it a fit for high-growth businesses and established enterprises.

C-Zentrix’s holistic approach ensures that every customer interaction whether inbound or outbound is timely, personalized, and effective.

C-Zentrix Screenshots

C-Zentrix Pricing and Plans

Starting price: ₹300.00 per month

Free Trial

Free Version

Basic

₹300.00

flat rate, per month

No plan information available

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C-Zentrix Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of C-Zentrix
Activity Dashboard
Activity Tracking
Agent Interface
AI Copilot
AI/Machine Learning
Alerts/Escalation
Alerts/Notifications
API
Auto-Dialer
Automated Responses
Automated Routing
Automatic Call Distribution
Blended Call Center
Callback Scheduling
Call Center Management
Call Disposition
Call List Management
Call Reporting
Call Scheduling
Call Tagging
Call Tracking
Call Transcription
Call Transfer
Call Whispering
Campaign Management
Campaign Specific Caller ID
Canned Responses
Chatbot
Chat/Messaging
Computer Telephony Integration
Contact Database
Customer Experience Management
Customer History
Customer Support
Customer Surveys
Customizable Branding
Customizable Reports
Data Import/Export
Email Management
FCC Compliance
For Sales/Marketing
FTC Compliance
Inbound Call Center
Intent Recognition
Interaction Tracking
Language Detection
Lead Capture
Lead Management
Lead Qualification
List Management
Live Chat
Manual Dialer
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Multiple Scripts
Natural Language Processing
Outbound Call Center
Performance Management
Phone Key Input
Predictive Dialer
Pre-recorded Messages
Proactive Chat
Process/Workflow Automation
Progressive Dialer
Quality Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reporting & Statistics
Sentiment Analysis
SMS Messaging
Social Media Integration
Survey/Poll Management
Surveys & Feedback
Text to Speech
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Voice Customization
Voice Mail
Voice Recognition
Workforce Management