GuildQuality 2026: Benefits, Features & Pricing

GuildQuality representatives have been very helpful and quick to respond during the initial set up and anytime we've had questions. The concept behind this service is a great one and it's provided a lot of feedback that we needed to hear and possibly otherwise wouldn't had we not been using GuilldQuality.

If a "review" site withholds negative reviews, are they really doing anyone except their paying customer any good? I will not be putting my trust in GuildQuality reviews.

I am very pleased with the service from Guild Quality. What a difference a survey makes within the whole company. We did use a customer satisfaction rating system prior to Guild Quality, but we were relying on someone from the office always sending out these and for the most part we did not get anything back. With Guild Quality's follow up we do get if not all most all reports back from the consumers. What a difference they have made for our company. The competition is fierce between project managers to get the best surveys back for there jobs the are managing with a bonus is given to them for reaching specific goals. Thank you all at Guild Quality for bringing back the fun in building swimming pools.

The best predictor of future behavior is past behavior. My reputation is the sum of my past behavior. Therefore, my past behavior and reputation is the best data source to predict future behavior. Without Guild Quality my clients would not have a reliable method to judge the performance they will expect when we are hired. We can tell potential clients how great we are and that we are the best repair remodeling firm in the known universe, but that won't have the impact of what former clients say about us.

GuildQuality is the easiest and most efficient way to gain valuable insight from our clients and their feedback provides excellent insight for those homeowners who want an honest analysis of our services. I think all builders and remodelers should make life easier for homeowners and sign up with a third-party survey company to gain this information and provide it to those homeowners considering them. GuildQuality would definitely be our choice AND our recommendation to others.

It provide tremendous insight into the quality of our services, processes, and people on both an absolute and relative basis with our competition.

POOR

All GuildQuality representatives we've worked with have been incredibly helpful! Their customer service is one-of-a-kind and their response time is incredible! I would recommend that all contractors use this awesome tool to assist in their sales process, and in sharing customer feedback with new clients.

Guild Quality has been invaluable to in 3 main ways. Training and continuing education of our workmen. True insight into our customers perceptions about their experience. An extremely powerful sales too. My only regret is not utilizing Guild Quality, sooner.