Collect.chat 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Collect.chat

4.6

(43)

Pricing

Starting at $24.00 per month

About Collect.chat

Collect.chat is a conversational form tool designed to turn traditional data collection into interactive chatbot experiences on websites. It is used by businesses in various industries to engage with website visitors and gather information without requiring technical expertise.

The platform includes a drag-and-drop builder for creating personalized chatbots without coding. It supports automated data collection, meeting scheduling, and lead generation to help maintain visitor interaction. Deployment options include website widgets, dedicated chatbot pages, and embedded forms. Pre-designed templates are available to simplify chatbot creation.

The system uses a conversational interface, presenting questions one at a time in a chat format instead of displaying all fields simultaneously. The format helps create a more interactive experience while collecting data. Notifications are sent through email, dashboard alerts, and connected applications when visitors interact with the chatbot.

Collect.chat Screenshots

Collect.chat Pricing and Plans

Starting price: $24.00 per month

Free Trial

Free Version

Free

$0.00

flat rate

Plan includes:

50 Responses Per Month
Appointment Booking
Responses & Insights Responses & Insights
Unlimited Bots

Lite

$24.00

flat rate, per month

Plan includes:

500 Responses Per Month
Appointment Booking
Logical Jump
Responses & Insights Responses & Insights
Unlimited Bots
Webhook Integration

Standard

$49.00

flat rate, per month

Plan includes:

2500 Responses Per Month
Appointment Booking
Campaign Tracking
Custom Domain
Logical Jump
Native 3rd Party Integrations
Notification Email Routing
Phone Number OTP Validation
Remove Collect.Chat Branding
Responses & Insights Responses & Insights

Plus

$99.00

flat rate, per month

Plan includes:

5000 Responses Per Month
Appointment Booking
Campaign Tracking
Custom Domain
Logical Jump
Native 3rd Party Integrations
Notification Email Routing
Phone Number OTP Validation
Remove Collect.Chat Branding
Responses & Insights Responses & Insights

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Collect.chat Features

Popular features found in Customer Experience
Customer Segmentation
Customizable Fields
Customizable Templates
Dashboard
Data Visualization
Engagement Tracking
Negative Feedback Management
Real-Time Notifications
Reporting/Analytics
Survey/Poll Management
More features of Collect.chat
Access Controls/Permissions
Alerts/Notifications
API
Collaboration Tools
Customizable Forms
Drag & Drop
Email Management
Feedback Management
Multi-Channel Data Collection
Multi-Language
NPS Survey Structure
Surveys & Feedback
Text Analysis
Third-Party Integrations
Visual Analytics

Collect.chat Integrations

Zapier

AWeber

HubSpot CRM

Mailchimp

Pipedrive

Google Analytics 360

See all 8 integrations

Collect.chat User Reviews

Overall Rating

4.6

Ratings Breakdown

65%

30%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.5

Functionality

4.3

Have you used Collect.chat and would like to share your experience with others?

Ogochukwu O.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for less than 12 months

Review source

Reviewed November 2021

The Best Website Chatbot Tool For Lead Generation

Having the ability to collect leads from a tool like Collect.Chat without having to pay a dime in the beginning is a huge turn-un. So, no need of running ads to get leads and so on, because with Collect.Chat I'd probably get them in bulk.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

They offer a 100% free plan, where I could use the tool without making subscriptions. Also, on my website, my visitors hardly sign up or subscribe to my blog through my website pop ups, but instead they prefer signing up through my chatbot, and not because it was a chatbot, but because it looks very agile and attractive to click-on, and currently, with the help of Collect.Chat, I've collected more than 6,000 email leads from my website visitors.

Cons:

The chatbot is automated, you set it up the way you want it to be, you can call it your goal, maybe to collect leads like emails, phone numbers or maybe to enable visitors to subscribe to your social media handles. So, in general, it is not a human chatbot but an automated one created by you.

Indradeep K.

Verified reviewer

Financial Services

11-50 employees

Used daily for free trial

Review source

Reviewed January 2019

Very useful App - ( with a couple of key drawbacks)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to setup and use. Good template and intuitive flow of questions. Also one of the few chat-apps which allow you to receive messages through Whatspp, which is very popular in certain countries. The ability to receive message through Whatspp, alleviates a key issue, live chat. Whenever a customer wants to go live, you can just move him to Whatspp. Pricing is quite competitive if your responses are less per day

Cons:

Its very important to try out the advanced feature like Zapier Webhook integration and conditional logic jumps. I especially needed to check out how the email and phone captures would get auto populated in my CRM and Mailchimp apps. This is not possible in the free version and the free trial of advanced version is not available. While the free trial is very good, I feel the founders should also allow a trial of the advanced version also. This will allow more people to try and out and pay for premium version. I for one are hesitating to go paid, till i can try out the advanced features. I am also awaiting a complete Facebook messenger version, so i dont need to use a different chat app there.

Verified

Reviewer

Used daily for less than 6 months

Reviewed January 2018

I've had a nice experience. The site is useful, but it just need a few improvements and debuging

the automatization of the lead info collection

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That im being able to collect leads information without depending on a person interaction, and the personalization

Cons:

That it doesnt have an API in order to integrate actions directly from the form-chat. That would save a lot of time and effort for us!

Vendor Response

Hi there, We are currently in the process of setting up integrations to other platforms. Please mail care@collect.chat and tell us which platform you are looking to integrate the data to. Regards, Collect.chat Team

Replied January 2018

Abhishek K.

Verified reviewer

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed June 2018

Richer in User experience Best for Lead Generation

comparing to other chatbots. This one collected more leads. The software experience tends users to engage into it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It motivated users that gives leads more A clean chatbot user interface Faster auto-conversation

Cons:

Pricing is bit high Could not predict how secure it is...(Hope you will reply for this) Needs to add more intergration platform such vtiger etc...

Vendor Response

Hi Abhishek, Thanks for your review. Our chatbot solution is completely secure. The data is securely stored in Microsoft Azure Cloud. You can integrate to Vtiger using Zapier. More details here - https://help.collect.chat/article/show/57696-zapier If you need further assistance, please write to care@collect.chat. Regards, Team Collect.chat

Replied June 2018

Carol N.

Verified reviewer

Used daily for less than 6 months

Reviewed January 2018

Have been using it for about a month and got over 10 leads. Our agency is tiny so that's huge.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it was easy to set up and it was free. I had the bot up and running in less than 30 minutes. I also like that it's easy to change something if I have to.

Cons:

I don't like the fact that I can't have different scripts for different answers, like I recently learned I can do on Landbot. However, I still like Collect.chat UI way more so I'm going to stick with you guys. Thank you for everything! Really good product.

Vendor Response

Hi Carol, Thanks for your feedback! I just wanted to let you know that you can give different questions based on the user answers. This feature is called Logical Jump. https://docs.collect.chat/#/logical_jump Regards, Collect.chat Team

Replied January 2018

Anushrut K.

Verified reviewer

11-50 employees

Used daily for less than 6 months

Reviewed January 2018

Wanted an automated webchat to collect leads. Collect.chat was my answer!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intuitive Interface Kickass UI UX Features that stand out as compared to other webchats in the market

Cons:

Inability to add a human photo in the chat icon instead of the flat design face More customization features required Pricing a tad bit high

Vendor Response

Hi Anushrut, Thanks for your feedback. Just letting you know that, we have added the option to add any photo to the chat avatar in the dashboard. Regards, Collect.chat Team

Replied January 2018

Ramesh R.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Reviewed January 2018

The experience has been wonderful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The chat bot does not have a branding logo. The backend interface is very interactive to use. The chat bot is faster than I expected.

Cons:

I would like it if the software allowed real time chatting when online along with the chat bot. Chatbot pops out on every page of the website. I would like it if it can be controlled.

Pratik K.

Verified reviewer

11-50 employees

Used daily for less than 6 months

Reviewed January 2018

I have loved my experience of Collect-chat. It has helped my website users contact me better

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- I loved the increase in visitors contacting through the website. I did not get any visitor contacting me through my website before. I needed some kind of a chatbot that would look good and also get all the information that I needed from a visitor, so that I can contact him/her.

Sheikh S.

Verified reviewer

Computer Software

11-50 employees

Used other for less than 6 months

Review source

Reviewed April 2020

Awesome Chatbot to collect leads in your website

Overall I am satisfied. It does the job and provides value for the money. Totally no brainer for lead collection in landing page

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Primarily Liked the interface and simplicity 2. There are tons of Free templates available for different industries. 3. No brainer for a beginner. For us, we started with a template for software company and edited the template to work on it. 4. Has an integration with Zapier and Google calendar.

Cons:

1. No complaint but, UX could be a little better. If there was an onboarding video right after sign up then I could get an idea before using it. 2. They should have more integration. I hope they are working on it.