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Nurse Scheduling Software

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20X

Overview

20X 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

20X
20X
4.4
(7)

Pricing

Pricing available upon request

About 20X

20X is a CRM built specifically for nursing agencies so it comes with a lot of features tailored to this sector unlike other one size fits all generic software.

With 20X you can do the following

Workforce Management-

*Shift Booking, Scheduling, and Broadcasting
Effortlessly manage shifts, create optimised schedules, and instantly communicate updates to your workforce through a custom-branded mobile app, ensuring seamless coordination and engagement.

  • Online Timesheet Management with Worker App: Empower your workers to track their time accurately, submit timesheets electronically, and access vital information anytime, anywhere, through the intuitive mobile app.

*Invoicing and Payroll Integration: Streamline your financial operations with automated invoicing and seamless integration with your existing payroll software.

Core Compliance Management-

*Customisable Compliance Workflows: Tailor screening processes to your unique needs, ensuring flexibility and adaptability across departments and regulations.

*Real-Time Compliance Monitoring and Alerts:
Stay ahead with instant notifications for non-compliance events or approaching deadlines, proactively mitigating risks.

*Enhanc...

ed Role-Based Access Control (RBAC) Implement granular permissions based on roles, locations, and even individual users, fortifying data security and compliance. *Automated Audit Trail Generation Maintain transparency and accountability with automatically generated, detailed logs of every action within the system. *Automated Compliance Checklists Create and automate checklists to ensure all compliance tasks are completed and tracked efficiently *Compliance Updates Manage and document all compliance updates, ensuring your CRM stays aligned with the latest regulations. Comprehensive Background & Compliance Checks- *Police/Criminal Check, Overseas Police Check, Proof of Identity, Proof of Eligibility (Right to Work), Professional Registration Verification, Contract with Occupational Health Provider, Insurance Verification, Temporary Worker Contract Verification, Professional Indemnity Insurance, Employment History Verification, Reference Verification *Periodic Reviews Schedule and track regular compliance reviews, capturing findings, actions, and future review dates. Document & Data Management- *Integrated E-Signature and Approval Workflow Streamline document approvals with legally compliant electronic signatures, reducing paper-based processes. *Advanced Data Privacy Management Effortlessly manage consent, data access requests, and data deletion, ensuring compliance with GDPR and other privacy regulations. *Document Upload, Verification & Expiry Tracking. Centralise document management with secure storage, automated verification, and proactive expiry tracking. *Reporting & Analytics Compliance Dashboard: Gain real-time visibility into compliance status, tasks, and performance metrics through customisable dashboards. *Compliance Reports Generate comprehensive reports with summaries, recommendations, and detailed insights to support decision-making and audits.

20X Screenshots

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5

20X Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    20X Features

    • Popular features found in Nurse Scheduling
      Online Scheduling
      Payroll Management
      Shift Scheduling
      Shift Swapping
      Vacation/Leave Tracking
    • More features of 20X
      Activity Dashboard
      Activity Tracking
      Alerts/Notifications
      Applicant Tracking
      Appointment Management
      Appointment Scheduling
      Automated Scheduling
      Background Screening
      Billing & Invoicing
      Calendar Management
      Candidate Management
      Client Management
      Client Portal
      Clock In/Out
      Communication Management
      Compliance Management
      Configurable Workflow
      Contact Management
      CRM
      Customizable Branding
      Customizable Fields
      Customizable Reports
      Customizable Templates
      Document Management
      Document Storage
      Electronic Signature
      Email Management
      Email Templates
      Employee Database
      Employee Management
      Employee Scheduling
      For Healthcare
      Forms Management
      For Staffing Agencies
      HIPAA Compliant
      Job Application Management
      Job Board
      Job Posting
      Job Requisition
      Job Tracking
      Labor Cost Reporting
      Labor Forecasting
      Labor Management
      Medical History Records
      Messaging/Shift Dispatching
      Mobile Access
      Mobile Alerts
      Monitoring
      Multi-Location
      Onboarding
      Overtime Calculation
      Performance Metrics
      Physician Management
      Pipeline Management
      Predictive Analytics
      Real-Time Analytics
      Real-Time Data
      Real-Time Updates
      Records Management
      Recruitment Management
      Reminders
      Reporting & Statistics
      Scheduling
      Self Service Portal
      Sick Leave Tracking
      Skills Tracking
      Social Media Integration
      Social Recruiting
      Status Tracking
      Talent Acquisition
      Temporary Staffing
      Time & Attendance
      Time Clock
      Time Off Requests
      Timesheet Management
      Workflow Management

    20X User Reviews

    Overall Rating

    4.4

    Ratings Breakdown

    5

    57%

    4

    29%

    3

    14%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.4

    Value for money

    4.4

    Customer support

    4.9

    Functionality

    4.6

    Have you used 20X and would like to share your experience with others?

    JP

    Janki P.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed October 2025

    Great CRM with Excellent Support

    5

    Great Experience and Service. The interface is clean and intuitive. It’s easy to access, update, and manage records in real time.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Outstanding! The support team is quick to respond and genuinely helpful. They made the onboarding process smooth and continue to provide exceptional assistance.
    Cons:
    Sometimes the system can feel a bit slow when handling large amounts of data, and a few features could be more customizable. However, the support team is always quick to help, so it hasn’t been a big issue.

    Read More

    EB

    Emanuel B.

    Verified reviewer

    Mental Health Care

    11-50 employees

    Used daily for less than 2 years

    Reviewed October 2024

    Good Recruitment Software

    4

    Overall we have been happy with the software, although we are not using it's full capabilities and features.

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It is very good for for initial shortlisting stage, and for collecting staff documents and trainings. Good for keeping up with compliance for staff.
    Cons:
    There are no training videos so we can learn the software in our own time. Some of the features are not user friendly, not easy to use with training.

    Reasons for choosing 20X

    The alternative software was not listed in the above list (Roundsys). We use both software, 20x mostly for recruitment and other for shifts scheduling

    Read More

    RS

    Rajvi S.

    Verified reviewer

    Staffing and Recruiting

    2-10 employees

    Used daily for less than 12 months

    Reviewed June 2025

    Onboarding and Compliance Checks

    3

    Our experience of using 20x has been positive. The support that was available throughout using the portal made a huge difference.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The dedicated staff team who were available for support round the clock. This made a difference especially whilst the portal was being developed. It's easy to navigate once you have had the training and the team are always there to help. Especially Pavi & Vincy.
    Cons:
    There wasn't anything that I could fault. Though the app was being developed at the time we joined, it offered more than what we needed at the time.

    Read More

    MR

    Manisha Jain R.

    Verified reviewer

    Hospital & Health Care

    11-50 employees

    Used daily for less than 6 months

    Reviewed January 2025

    Essential Workforce Tool for Healthcare Agencies

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    The software has been a game-changer for our healthcare agency, streamlining workforce management, ensuring compliance, and improving overall efficiency. Its user-friendly design, seamless integration with other systems, and scalability make it an ideal solution for agencies of any size. The reporting tools simplify meeting regulatory requirements, while the responsive support team ensures we can focus on delivering quality healthcare services. It's a reliable and valuable asset for optimizing operations.
    Cons:
    Upcoming features will add benefit in smoother communication

    Reasons for switching to 20X

    To Improve Recruitment Efficiency and Streamline Processes

    Read More

    lg

    lingareddy g.

    Verified reviewer

    Staffing and Recruiting

    201-500 employees

    Used daily for less than 2 years

    Reviewed May 2025

    excellent team

    5

    all appp features are very good, no company will respond in minutes

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    we are using this software from years, all the features are amazing and all about the support, i mainlly feel the support is excellent and very good
    Cons:
    all staff are very good trained and respond within minuts, these people are amazing

    Read More

    SS

    Salman S.

    Verified reviewer

    Hospital & Health Care

    2-10 employees

    Used daily for less than 2 years

    Reviewed October 2024

    Recomended

    5

    Overall experience with 20X so far is Good.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    User Friendly, very efficient for compliance & Recruitment, also good for auditing purposes in healthcare recruitment sector.
    Cons:
    Can't complaint anything. We are still exploring further options within the 20X but I think team is really helpful to make any changes if require

    Read More

    KR

    Khawar R.

    Verified reviewer

    Hospitality

    2-10 employees

    Used monthly for less than 6 months

    Reviewed October 2024

    Very good experience

    5

    very happy, i have enjoyed working with the team closely

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    the team is every so helpful and they always do as you need them too
    Cons:
    some of the issues like the pound sign and things should already be there for a uk company

    Read More

    Showing 1 - 7 of 7 Reviews

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