Pepper Cloud CRM 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Pepper Cloud CRM

4.5

(2)

Pricing

Pricing available upon request

About Pepper Cloud CRM

Pepper Cloud is an #1 AI-powered all-in-one sales CRM designed to help small and mid-sized businesses simplify their sales processes, boost productivity, and grow revenue. With an intuitive interface and smart automation, it allows teams to manage leads, conversations, pipelines, and performance all in one place.

Capture leads effortlessly from WhatsApp, Facebook, Instagram, Google Ads, and website forms. The built-in AssistAI chatbot automates lead qualification and customer engagement—responding instantly, even when your team is offline. No coding is required.

Pepper Cloud enables you to create custom sales pipelines, assign leads automatically, and personalise follow-ups using behaviour-based triggers. With visual dashboards and forecasting tools, managers can track sales activities, monitor performance, and make data-driven decisions.

Marketing and sales teams can collaborate using automated workflows, task reminders, email sequences, and UTM tracking to measure campaign effectiveness. Seamless integrations with Google Workspace, Zoom, Mailchimp, Xero, and more allow your team to centralise operations.

Optimised for mobile and remote access, Pepper Cloud supports industries...

Pepper Cloud CRM Screenshots

Pepper Cloud CRM Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Starter (5 Users)

Pricing available upon request

Plan includes:

oppotunity management
crm integration
sales management
sales pipeline management
whatsapp integration
deal management
sales forecasting

Business (10-12 Users)

Pricing available upon request

Plan includes:

Email Integration
Browser Extension
Lead Management
crm integration
sales management
lead capture

Enterprise (50+ users)

Pricing available upon request

Plan includes:

Unlimited Records
Team Security
Dedicated Support
crm integration
lead capture
oppotunity management

Confused about pricing? We've got you covered.

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Pepper Cloud CRM Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of Pepper Cloud CRM
Activity Dashboard
AI/Machine Learning
Alerts/Notifications
API
Business Process Automation
Campaign Management
Chatbot
Contact Management
CRM
Customer Engagement
Customizable Dashboard
Customizable Fields
Customizable Reports
Dashboard
Data Import/Export
Data Security
Document Storage
Drag & Drop
Email Marketing
Email Templates
Forecasting
For Sales Teams/Organizations
For Small Businesses
Interaction Tracking
Lead Capture
Lead Generation
Lead Management
Lead Qualification
Lead Scoring
Marketing Automation
Mobile Access
Multi-Channel Communication
No-Code
Referral Tracking
Reminders
Sales Activity Management
Sales Automation
Sales Reports
Scheduling
Third-Party Integrations
Web Forms
Workflow Configuration

Pepper Cloud CRM Integrations

Gmail

Zoom Workplace

Google Contacts

Mailchimp

See all 27 integrations

Pepper Cloud CRM User Reviews

Overall Rating

4.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.5

Have you used Pepper Cloud CRM and would like to share your experience with others?

Verified

Reviewer

Pharmaceuticals

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed February 2025

Effortless social media integration

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Managing social media leads used to be a mess, but Pepper Cloud made it simple. It consolidates leads from Facebook, Instagram, and LinkedIn into a single platform, streamlining the process of tracking conversations, assigning leads, and staying organized.

Cons:

At first, it took me some time to get the hang of managing multiple social media platforms within the CRM, but once I did, it became really seamless.

Anshul J.

Verified reviewer

Marketing and Advertising

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed December 2024

Overall Pepper Cloud is a all-in-one solution for your sales and marketing needs.

My experience with Pepper Cloud is nice. They supports lots of must have features and also growing their tool based on customer needs. Excellent support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pepper Cloud offers hands full of premium features like its WhatsApp CRM. Also, it's workflow automation section is also mind-blowing. It's supports multiple channels to interact with customers and to offer excellent support. It also supports AI powered features.

Cons:

Their email marketing feature set need to be improved. If Pepper Cloud offer more email templates that would be the best thing.

Showing 1 - 2 of 2 Reviews