Yonder 2026: Benefits, Features & Pricing

Thank you so much for this incredibly thoughtful and detailed review - it means a lot to our whole team! We’re thrilled to hear how much impact the chatbot has had across your brands - hearing that Yonder now feels essential to your workflow is the highest compliment we could receive. We’re also glad to hear the brand-voice match, AI review responses, and staff-mention tracking have been valuable additions! It’s great to know these tools are helping your team save time, run internal incentives, and better understand guest sentiment. Thank you as well for highlighting the support experience. We’re proud of our team’s hands-on onboarding approach, and we’re delighted to hear how helpful it has been as you’ve expanded into more advanced features and will be sure to pass that along - along with your feedback about the Trip Advisor function, which is underway, and we're excited to share updates soon! Thank you again for sharing this feedback, and all the best.

Replied December 2025

Hi Kelly - thank you so much for sharing your review about your experience with us! Our Fareharbor integration makes the chatbot a lot more powerful, we're stoked that we're able to make a difference in your business. Your feedback about the availability tours is interesting – I raised this feature after reading your comment and it sounds like it's already in the works. I let the team know that you'd suggested it here too, so the developers know that people are excited to hear updates! And we're so pleased that the team have been helpful, the customer support team really love what they do so it's great to read this feedback. Thanks again for sharing your experience, it really does help us.

Replied September 2025

Hi Arlene - thank you so much for sharing your experience. You're 100% right, we do genuinely care, and that means it makes our day to get amazing and valuable feedback like this! I appreciate your comment about the update announcements. We were releasing changes and features faster than we could promote them! Now the development team has a few new tools for announcing updates. Have you've seen our newsletters/ announcements in your inbox, or on socials? If not, just contact support and the team can make sure you're subscribed and share our socials links. We're also trialling some new in-app banners for major announcements (we get it, not everyone is glued to their emails), so you'll see those for big news! If you have any feedback or questions about these, just let us know. It's important to us that we get this right so your feedback will make sure we're aligning to your needs :) Thank you again for this review! It's so beneficial for our team. Have a great day.

Replied July 2025

Thank you so much for sharing such thoughtful feedback. We’re so pleased to hear that Yonder’s natural, conversational tone and quick response times helped make your experience smooth and engaging. It’s great to know our team was able to support you whenever you needed a hand; we’ll be sure to pass that along! We also really appreciate your note about some responses feeling a bit generalized in more complex situations! This kind of insight is incredibly valuable - our team is actively improving Yonder’s depth of understanding and ability to handle nuanced queries, and your feedback helps us continue refining that experience. Thanks again for taking the time to share your perspective. We’re so glad your overall experience was positive, and we’re committed to making it even better every time you use Yonder! 🚀

Replied December 2025

Thank you Ana, for sharing this! It's great to share feedback like this with the Yonder team behind the scenes. We're really pleased to read that the chatbot has been so helpful! Have a great day and thanks again 💫

Replied July 2025