CueBox 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

CueBox

5.0

(2)

Pricing

Pricing available upon request

About CueBox

CueBox is a software platform designed for performing arts and cultural organizations. It integrates ticketing, fundraising, marketing, and CRM capabilities. The system is suitable for symphonies, theaters, performing arts centers, operas, ballets, and universities. It aims to streamline operations and manage patrons effectively.

The platform includes a mobile-optimized ticketing system that supports general admission, reserved seating, and pay-what-you-want options. CueBox offers donor management tools with features to help organizations grow and maintain their supporter base. The visual analytics dashboard provides customizable reports for data-driven decision-making. Organizations can manage season subscriptions, memberships, and merchandise sales within the same system. The platform offers a comprehensive view of patrons and donors in one location, reducing the need for multiple software solutions.

CueBox Screenshots

CueBox Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

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CueBox Features

Popular features found in Fundraising
Campaign Management
CRM
Event Management
For Nonprofits
Membership Management
Mobile Giving
Pledge Management
Receipt Management
Recurring Giving
Registration Management
Reporting & Statistics
Volunteer Management
More features of CueBox
Access Controls/Permissions
Activity Dashboard
API
Attendance Management
Barcode/Ticket Scanning
Billing & Invoicing
Campaign Analytics
Contribution Tracking
Credit Card Processing
Customer Data Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard
Data Import/Export
Discount Management
Donor Management
Electronic Payments
Email Marketing
Forms Management
Gift Matching Management
Goal Setting/Tracking
Mobile Access
Mobile Ticketing
Online Forms
Online Ticketing
Onsite Ticketing
Payment Processing
Point of Sale (POS)
Print-at-Home
Promotions Management
Reporting/Analytics
Reserved Seating
Sales Reports
Season Tickets
Seating Map
Third-Party Integrations
Ticket Reservations
Venue Management
Website Management

CueBox User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

4.5

Customer support

5.0

Functionality

5.0

Have you used CueBox and would like to share your experience with others?

Amy W.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

CueBox - the Next Generation of Ticketing Sytems is Here!

I cannot say enough good things about CueBox - it has been a great choice for our organization and has improved our patron experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CueBox is an incredibly easy to use system for our staff and our patrons. It has increased productivity and our number of donors.

Cons:

It is still an emerging system, so new capabilities are being added all the time - this means sometimes we are eager to see them roll out when they come!

Reasons for choosing CueBox

We felt CueBox was a better fit for our needs and a better patron experience.

Reasons for switching to CueBox

the patron experience was clunky, their customer service was not helpful, we could not move MailChimp data back into the system, and the scanners never worked.

Martha B.

Verified reviewer

Performing Arts

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

CueBox is a great product!

CueBox makes building shows and packages easy and I love that I can copy links and QR codes. It is also easy to share the links with our webmaster. (Our previous software required downloading code to put links on the website.) Customer support is stellar! Both in response times but also in listening to suggestions and rolling out new features. The CRM makes it easy to track patron sales and donations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The patron experience is so simple that more patrons are purchasing tickets online and not calling the office for assistance saying they gave up trying to do it themselves. CueBox makes add-ons easy and we do see patrons using that option to make donations. A 50% increase in add-on donations compared to our previous software. We appreciate all of the reporting options as we were able to increase our sales per ticket by analyzing data and changing our seat map without changing pricing. (An increase of $0.45-0.90 per ticket per show.)

Cons:

Not much to say here! Customer support is so responsive that questions are answered quickly and suggestions often lead to the rollout of new features.

Reasons for switching to CueBox

Lack of ease in contacting customer support. Massive amounts of information on each page with very small font making it difficult for staff to use. The patron experience was clunky, with many clicks to get to the payment screen. Building shows was nightmarish.

Showing 1 - 2 of 2 Reviews