Eric.ai 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Eric.ai

4.9

(15)

Pricing

Starting at $19.00 per month

About Eric.ai

Eric.ai is an AI-powered meeting assistant. It automates the tasks of note-taking, transcription, and action item tracking. Designed for teams, Eric.ai eliminates the need for manual meeting administration and allows professionals to focus on the substance of their discussions.

Eric.ai's key features include automatic meeting transcription across popular video conferencing platforms. The AI-powered assistant captures meeting minutes, action items, and summaries in real-time. It also automatically assigns owners and due dates to action items. This provides timely reminders to keep teams on track.

All of a user's meeting data is stored in a centralized, searchable repository. This transforms the meeting experience into a valuable knowledge base. Eric.ai seamlessly integrates with existing productivity tools. This streamlines workflows and eliminates the need for duplicate data entry. The software adheres to the highest security standards and is fully compliant with ISO27001, safeguarding sensitive meeting information.

Eric.ai Screenshots

Eric.ai Pricing and Plans

Starting price: $19.00 per month

Free Trial

Free Version

Free

$0.00

per user, per month

No plan information available

Starter

$19.00

per user, per month

No plan information available

Pro

$39.00

per user, per month

No plan information available

Enterprise

Pricing available upon request

No plan information available

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Eric.ai Features

Popular features found in Call Recording
Activity Dashboard
Automatic Call Distribution
Call Center Management
Call Monitoring
Call Tagging
Call Transcription
Computer Telephony Integration
Event Triggered Actions
File Transfer
Interaction Tracking
IVR
Recording
More features of Eric.ai
Access Controls/Permissions
Action Item Tracking
AI/Machine Learning
Alerts/Notifications
Archiving & Retention
Automatic Transcription
Automatic Transcription Services
Calendar/Reminder System
Calendar Sync
Call Recording
Chat Transcript
Collaboration Tools
Commenting/Notes
Conferencing
Dashboard
Data Import/Export
Document Storage
File Sharing
Full Text Search
Meeting Management
Meeting Notes
Multi-Device Support
Natural Language Processing
Notes Management
On-Demand Recording
Reminders
Reporting/Analytics
Reporting & Statistics
Search/Filter
Secure Data Storage
Sentiment Analysis
Speech Recognition
Speech-to-Text Analysis
Tagging
Task Management
Task Tagging
Templates
To-Do List
User Management
Video Conferencing

Eric.ai Integrations

Zoho CRM

Jira

Google Docs

Trello

Google Drive

Pipedrive

See all 20 integrations

Eric.ai User Reviews

Overall Rating

4.9

Ratings Breakdown

87%

13%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

4.9

Functionality

4.7

Morgan W.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 6 months

Reviewed December 2024

Eric.ai has made my workdays stress free

Eric.ai has improved my working day significantly. It saves me time, money and the stress of keeping everything in order with pen and paper.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that I dont have to write notes while I am in the meeting. I am able to fully listen during each of my meetings.

Cons:

There is not really much I dont like about Eric.ai. Other than the fact he often catches me out on things I forgot to do - but I guess thats a good thing.

Reasons for choosing Eric.ai

Eric was UK based and all my data was securely stored here. That was the main reason. They also have a UK based support team which is really helpful.

Jason K.

Verified reviewer

Accounting

11-50 employees

Used daily for less than 12 months

Reviewed November 2024

Eric.Ai has been a fantastic addition to my business.

The team at eric.ai especially [sensitive content hidden] has been fantastic to work with. The product from the beginning started off great and just keeps getting better and better over time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The summaries are better than I could write on my own and they pick up on details I would not even have mentioned in my previous notes.

Cons:

The back-end user face can be difficult to navigate to find old summary notes from specific clients. Would love for this to be more user friendly to reduce down time tracking it down.

Reasons for choosing Eric.ai

Over product had more features compared to its competitor at the time.

Zeynep B.

Verified reviewer

Financial Services

51-200 employees

Used weekly for free trial

Reviewed November 2024

Try it now

I would recomend other people. Everyone should know.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like it because it is usefull. It makes it easier.

Cons:

It should be growned a bit more. Some feature is not enough.

Sarah C.

Verified reviewer

Fund-Raising

11-50 employees

Used daily for less than 12 months

Reviewed December 2024

Excellent Value for Money

It has become integral to my work and has ensured that all detail is captured throughout the course of meetings with clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The meeting transcriptions are extremely useful offering a really good overview of actions recorded during the meeting.

Cons:

It can occasionally get words wrong although it is easy to ascertain what these words should be through context.

Reasons for switching to Eric.ai

Offered by my current employer as the meeting transcription tool of choice

Abduljawwad R.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 6 months

Reviewed December 2024

Eric.ai - A must for your meetings

Absolutely fantastic. So far have had a great experience using the service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has made summarizing meeting notes like a piece of cake. You just cannot miss and important communication in any meeting

Cons:

Support for other languages other than English

Reasons for choosing Eric.ai

Liked the service plus the support i received during the process of finalizing what product i'd like to opt for.

Nick R.

Verified reviewer

Management Consulting

Self-Employed

Used daily for less than 6 months

Reviewed January 2025

Great meeting companion product.

It's a great product and good value. It saves me a huge amount of time and leads to better engagement on video calls. The transcription quality is amazing. When I sometimes struggle to hear people because their connection is poor, there is background noise or they have a strong accent, Eric does an outstanding job of getting an accurate transcription. The meeting and action summaries are really useful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having started with a free trial I have become very dependent on Eric.ai. It automatically joins my meetings, produces a first class transcript which is easily searchable and does a very good job of producing a meeting summary and a decent job of extracting action points. Using Eric means I can focus on participating in the call rather than focusing on trying to write notes. It works equally well with Teams, Zoom and Google Meet. The web based user interface is straightforward and feature rich.

Cons:

There were a few problems with the auto-join feature where meetings are automatically identified from your calendar and Eric.ai automatically joins. I am happy to say that these problems are now fixed and the product works smoothly every time. Better support for hybrid meetings would be a plus, but I am very happy with the product overall.

katy patricia o.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 12 months

Reviewed December 2024

all you need from a meeting notetaker

superb and practical. Great not taking with plenty of information.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Meeting notes are well written, concise but more informative than any others I've used. The set up is easy and efficient.

Cons:

meeting recording with the ability to fast forward etc would be a great additional feature.

Reasons for switching to Eric.ai

to test eric ai and compare to previous .

Susan W.

Verified reviewer

Financial Services

501-1000 employees

Used daily for less than 12 months

Reviewed December 2024

Eric.ai is the most helpful AI tool when you have multiple meetings each day

I am so happy with my Eric.ai experience. I don't actually know how I sat in so many back to back meetings before Eric.ai joined them

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how much stress Eric takes out of my days. I am typically in meetings 9-5 and not having the worry about keeping all my notes organized in piles on my desk, is so helpful

Cons:

I wouldn't say there are any cons really. They are constantly adding new features, their team is responsive and overall its a great product

Esther C.

Verified reviewer

Higher Education

5001-10000 employees

Used daily for less than 6 months

Reviewed December 2024

Recommend eric.ai and look forward to chat function

Overall my experience is great and I think $20 a month is reasonable for its functionality and number of hours it gives me for meeting recordings. My father's name is Eric so it is also fun to see that name pop up in all my meetings.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the summary that it provides from the transcript. I like that I can accept or deny which meetings eric.ai is part of. The transcript is really good with hybrid meetings and captures the conversation, even with people that have accents.

Cons:

I wish eric.ai had the function to manipulate the summary and get action items and ask it questions. I would like a chat function.

John D.

Verified reviewer

Environmental Services

Self-Employed

Used daily for free trial

Reviewed November 2024

Saved me hours

Eric is Really good for pre-planned Teams meetings. It’s a little click click clunky to add him on to meetings where others have originated the invite.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The summary of the conversation and actions are excellent.

Cons:

If you use a Teams call whilst face to face, Eric doesn’t differentiate between the voices in the room, I.e., who said what.

Showing 1 - 10 of 15 Reviews

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