247connect 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if 247connect is right for your organization?

Our Remote Desktop Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

247connect

5.0

(5)

Pricing

Starting at $12.50 per month

About 247connect

247connect is a remote desktop software designed to enable secure and reliable connections for device support and troubleshooting from any location. It is suitable for businesses of various sizes, including those with remote teams managing devices or providing support across multiple locations. The software is used in sectors such as information technology, education management, and gambling.

The platform allows multiple operators to remain logged in simultaneously, with each operator able to connect to several devices at once. It includes features such as drag-and-drop file transfer, real-time chat, and access to system tools such as PowerShell and Task Manager. Additional capabilities include hardware inventory monitoring, reboot and reconnect functionality, and compatibility with Android, iOS, and macOS devices. Security is a core aspect of the software, ensuring protected connections during every session. It is developed with decades of experience and includes tools to support efficient remote operations.

247connect Screenshots

247connect Pricing and Plans

Starting price: $12.50 per month

Free Trial

Free Version

Lite (Summer special)

$12.50

flat rate, per month

Plan includes:

1 on-demand license
100 managed devices
Unlimited customer sessions
5 concurrent connections
Remote control
File transfer
Audit log
Chat
Message
Screenshot capture

Standard

$33.75

flat rate, per month

Plan includes:

20 on-demand licenses
Unlimited operators
500 managed devices
Unlimited customer sessions
5 concurrent connections
Remote control
File transfer
Audit log
Chat
Message

Advanced

$75.00

flat rate, per month

Plan includes:

100 on-demand licenses
Unlimited operators
1000 managed devices
5 concurrent connections
Unlimited customer sessions
Remote control
File transfer
Audit log
Chat
Message

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

247connect Features

Popular features found in Remote Desktop
Access Controls/Permissions
Real-Time Chat
Remote Printing
Screen Recording
Screen Sharing
More features of 247connect
Activity Dashboard
Activity Tracking
Authentication
Chat/Messaging
Customizable Branding
Data Import/Export
Desktop Virtualization
Diagnostics Tools
Drag & Drop
File Management
File Transfer
Live Chat
Mobile Access
Monitoring
Multiple Monitor Access
Multiple User Accounts
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Updates
Remote Access/Control
Remote Monitoring & Management
Remote Support
Remote Update/Installation
Reporting/Analytics
Role-Based Permissions
Secure Data Storage
Secure Login
Single Sign On
SSL Security
Task Management
Third-Party Integrations
Troubleshooting
Two-Factor Authentication
User Management

247connect User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

4.8

Functionality

4.6

Have you used 247connect and would like to share your experience with others?

Rick C.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 6 months

Reviewed July 2025

Love it - it's the only remote support tool I'll be using from now on.

Really positive! The response times from the developers have been great (only contacted for enquiries/general questions, I've not needed to use the support yet). They seem really switched on and keen to engage and develop the service too - which always makes a welcome change these days!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So many features, well designed, and not just reasonably priced, but with two different types of pricing, meaning you're not paying for things you won't necessarily need. Definitely a great choice for remote support, and I'm happy to have discovered it.

Cons:

Nothing springs to mind - so I'll say the fact that it hadn't been released years ago when I first started using remote support tools!

Reasons for choosing 247connect

Simpler, cleaner interface, and it's a new product from a forward-thinking and innovative company, so is only going to get better.

Tina D.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2025

Living up to it's tag line of Simple, Affordable and Secure

Great user experience and attentive support. Very refined UI making it quick and easy to get remote control even in some challenging situations. For the price and performance, we can't fault it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A refreshingly simple user experience, zero trust and very affordable compared to our current solution for remote on-demand and managed PC support. Very responsive support.

Cons:

I look forward to additional features being rolled out, but many improvements have already been made.

Reasons for choosing 247connect

Price and user interface - much more affordable

Reasons for switching to 247connect

Price and features. With a recent large number of managed devices required, it would have proved to be quite expensive.

Connor E.

Verified reviewer

Education Management

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed September 2025

The tool every IT Support Team needs

My experience is very good with the software, it has made the task of being off site and needing to connect to our school infrastructure much easier and a cheaper solution to others I have used.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This tool gives myself and my team easy access to remote into our servers as and when needed from offsite. The built in MFA and security feature set are welcomed giving me the confidence to utilise this tool for server access. We are currently looking at deploying this to staff devices to allow ease of access for our support team when troubleshooting a device that may be offsite.

Cons:

Nothing major has caused us to dislike it, we've had a couple hiccups with certain features not working from time to time but these always seem to be fixed relatively fast.

Reasons for choosing 247connect

Pricing and I already use netsupport software

Reasons for switching to 247connect

We still use it but not for the remote access feature set.

Alastair K.

Verified reviewer

Education Management

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

Great solution for any IT team.

Really positive, it just works with the minimum of fuss and in relative terms is pretty cheap because of the flexible concurrency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For the first time, it's a tool that genuinely reduces our costs as all our IT team can be logged in and start a remote control session at the same time (without any limits), and then each user can still connect to up to 5 devices concurrently..that's the first time we have seen this.

Cons:

Some of the Android support is in the early stages, but it seems that new devices are being added all the time.

Reasons for switching to 247connect

Price, simpel as that, and ease of use. TV is quite complex now.

Quincy C.

Verified reviewer

Gambling & Casinos

201-500 employees

Used weekly for less than 6 months

Review source

Reviewed July 2025

Awesome Product

Haven't had to use it much seeing as we just got it but used it a couple of times and so far, we seem to enjoy it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of setup and access. Being cloud based. Being able to see computer info such as storage, memory etc.

Cons:

Not being able to see what users are doing without them being notified via the 247 connect agent. Could use a little bit of scaling down on some of the permissions for each role.

Reasons for choosing 247connect

Cost effective. Ease of use. Cloud based

Showing 1 - 5 of 5 Reviews