Member Lounge 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Member Lounge

4.5

(2)

Pricing

Starting at CA$490.00 per month

About Member Lounge

Member Lounge is an AI-powered platform designed to assist associations in managing, engaging, and retaining their members. It provides tools tailored to the needs of various organizations, such as healthcare groups, sports associations, and non-profits, with customizable features to suit different industries.

The platform includes a member management system, event management tools with automated notifications, and a searchable resource library for accessing documents and videos. Interactive features include discussion forums with notifications, job board functionality, and tools for creating surveys and forms to support community interaction and information collection.

It incorporates Single Sign-On (SSO) for simplified member login and an AI-powered virtual assistant, MELO, to provide support within the platform. The system enables associations to deliver personalized member experiences, streamline processes, and enhance community engagement.

Member Lounge Screenshots

Member Lounge Pricing and Plans

Starting price: CA$490.00 per month

Free Trial

Free Version

Growth

CA$490.00

flat rate, per month

Plan includes:

500 members
1,500 Free users
Membership website
Events
One Discussion Group
Job board

Engage

CA$1,490.00

flat rate, per month

Plan includes:

1,000 members
3,000 Free users
Up to 15 Discussion Groups
Up to 200 resources
Advanced analytics

Enterprise

Pricing available upon request

Plan includes:

Up to 20 Discussion Groups
Intergration with other tools
Full custom branding
Custom URL

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Member Lounge Features

Popular features found in Membership Management
Application Management
Communication Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Membership Renewals
Payment Processing
Promotions Management
Registration Management
More features of Member Lounge
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Attendance Tracking
Calendar Management
Content Management
Credit Card Processing
Customizable Branding
Discount Management
Discussions/Forums
Document Storage
Electronic Payments
Email Management
Email Reminders
Email Templates
Engagement Tracking
Enrollments/Onboarding
Event Calendar
Filtering
Group Management
Invoice Management
Knowledge Base Management
Member Communication
Member Database
Membership Management
Membership Signup
Member Types
@mentions
Moderation
Personalization
Real-Time Notifications
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Resource Scheduling
Single Sign On
SSL Security
Surveys & Feedback
Third-Party Integrations
User Management
Wait List Management
Website Management

Member Lounge Integrations

Stripe

CiviCRM

HubSpot CRM

Member Lounge User Reviews

Overall Rating

4.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Member Lounge and would like to share your experience with others?

Verified

Reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed October 2025

Excellent Service and Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Member Lounge is an amazing platform for its ease of use, adaptability and service! Also, very satisfied with the support!

Cons:

I can't recall any cons, as the service and support provided is satisfying for the requirements that my project has.

Allison C.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Reviewed November 2025

Member Lounge has made my job 10 times easier

Member Lounge is highly user-friendly, making it easy for both administrators and members to use and grasp quickly. A major deciding factor was the superior setup of the Resource Library, which is great because it allows us to restrict resource access and specify permissions based on different membership categories, a functionality we previously lacked. We also value the inclusion of the Discussion Board feature, which was a unique offering not provided by other competitors. Furthermore, the support team is superior; we meet with them regularly, and they consistently address concerns and issues promptly, often resolving them within the same day. Their use of Basecamp for communication has been absolutely wonderful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- User-friendly (easy for admins and members). - Superior Resource Library setup with per-resource permission restrictions for different membership categories. - Discussion board feature (even if not fully utilized yet). - Superior support team (weekly meetings were an option, quick resolution of issues via Basecamp). - The product is always evolving with new features (e.g., they were already working on a conference website and conference app).

Cons:

- Restrictions on customization (for highly specific requests). - Difficulty seeing all member information (membership, payment history, personal details) in one place, requires jumping between pages. - The survey tool is not great (I was hoping to replace Survey Monkey but cannot yet).

Reasons for choosing Member Lounge

The overall look of the platform was superior compared to the other two. The customizations were far cheaper than the others.

Showing 1 - 2 of 2 Reviews