MonoChat 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
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Pricing
Starting at $120.00 per month
About MonoChat
MonoChat is an AI-enabled conversational business platform that centralizes the management of customer interactions through a unified interface. Supporting channels such as WhatsApp Business, Instagram, Facebook Business API, Telegram and web chat, it enables businesses to connect with customers on their preferred platforms. With omnichannel capabilities, MonoChat lets customers engage through any channel while businesses manage all interactions centrally. The platform integrates with systems to streamline processes and automate workflows, with AI chatbots handling routine inquiries.
MonoChat offers analytics to provide insights into customer behavior and campaign performance, aiding decision-making. Its data security features ensure customer information is protected. By combining communication, automation and integration, MonoChat delivers seamless experiences across all channels. Users can create a custom AI bot trained on their business’s data, brand language and workflow. It integrates with several AI models, such as OpenAI, Gemini and more.
It connects to third-party CRM, ERP, accounting, ticketing and other business tools, allowing both - human agents and AI to access, upda...
te and sync data in real time. Businesses can connect their communication accounts to MonoChat securely so that team members log in with their own credentials. It offers custom dashboards and screens and enables users to build special interfaces for different teams or use-cases. The tool's automation flows help design customer journeys using both rule-based and AI-driven flows that helps automate sales, support, reservations and notifications across all channels. MonoChat handles bulk messaging and campaigns and lets users send personalized, mass messages and announcements across their preferable channels for promotions, updates, or event reminders. The real-time analytics and reporting helps track all conversations, sales, response times and agent performance. The data and communication channels are protected with enterprise-grade security and compliance.MonoChat Screenshots
MonoChat Pricing and Plans
Basic
$0.00
Plan includes:
- Custom Flows
- Custom Views
- 3rd Party Integrations
- AI Powered Conversations
- Mobile Apps
- 1 Channel
- 1 User
- 1 Workgroup
- 1,000 outgoing messages/month
Growth
$120.00
Plan includes:
- Custom Flows
- Custom Views
- 3rd Party Integrations
- AI Powered Conversations
- Mobile Apps
- 1 Channel
- 2 Users
- 50 Workgroups
- 100000 outgoing messages/month
- +$30/channel/month after 1 channel
Enterprise
Pricing available upon request
Plan includes:
- Custom Flows
- Custom Views
- 3rd Party Integrations
- AI Powered Conversations
- Mobile Apps
- Unlimited Channels
- Unlimited Users
- Unlimited Workgroups
- Unlimited Outgoing Messages
- Custom SLA
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MonoChat Features
- Popular features found in Customer Communications ManagementBatch CommunicationsChat/MessagingCustomer DatabaseInteraction TrackingMulti-Channel Communication
- More features of MonoChatActivity DashboardAlerts/NotificationsAPICRMCustomer HistoryInbox ManagementMulti-LanguageOn-Demand CommunicationsPersonalizationReporting & StatisticsSocial Media IntegrationSurveys & FeedbackThird-Party IntegrationsWorkflow Management
MonoChat Integrations
MonoChat User Reviews
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Ratings Breakdown
- Ease of use
- Value for money
- Customer support
- Functionality
Pricing
Starting at $120.00 per month
Ratings Breakdown
- 4.78Ease of use
- 4.73Value for money
- 4.30Customer support
- 4.55Functionality
Pricing
Available upon request
Ratings Breakdown
- 4.56Ease of use
- 4.47Value for money
- 4.26Customer support
- 4.32Functionality
Pricing
Available upon request
Ratings Breakdown
- 4.58Ease of use
- 4.57Value for money
- 4.66Customer support
- 4.47Functionality
Pricing
Starting at $59.00 per month
Ratings Breakdown
- 4.67Ease of use
- 4.65Value for money
- 4.29Customer support
- 4.58Functionality
Pricing
Available upon request
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