Helpmate 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Helpmate

5.0

(1)

Pricing

Starting at $199.00 per year

About Helpmate

Helpmate is an AI-based chatbot plugin designed for WooCommerce stores. It combines store support, sales, and customer care into a single system. The plugin is intended for e-commerce businesses aiming to automate customer interactions and provide consistent service.

Features include order tracking, allowing customers to check purchases using email, phone number, or order ID. It helps businesses support coupon delivery, abandoned cart recovery, product search using images, and a ticket system for handling complex support inquiries. The chatbot can be trained using WordPress content, custom text, Q&A pairs, file uploads, and other methods to deliver accurate responses.

Helpmate supports multiple languages, including English, Spanish, French, and German, enabling accessibility for a global audience. Customer data is stored securely on the WordPress server, ensuring privacy. The plugin's responsive design ensures compatibility across devices, including mobile phones. Its modular structure allows store owners to activate or deactivate features based on their needs.

Helpmate Screenshots

Helpmate Pricing and Plans

Starting price: $199.00 per year

Free Trial

Free Version

Starter

$199.00

flat rate, per year

Plan includes:

Chat Credits: 5K per month
Knowledge Base Entries: 100
Products: 1K
Product Search By Image
Ticket System
Abandoned Cart
All Promo Bar
All Sales Notification
Lead Capture
Human Handover

Growth

$399.00

flat rate, per year

Plan includes:

Chat Credits: 20K(5K per website)
Knowledge Base Entries: 200
Products: 8K
Product Search By Image
Order Tracking
Coupon Delivery
Abandoned Cart
Ticket System
Proactive Sales
All Sales Notification

Scale

$799.00

flat rate, per year

Plan includes:

Chat Credits: 60K(6K per website)
Knowledge Base Entries: 300
Products: 30K
Product Search By Image
Order Tracking
Abandoned Cart
Ticket System
Coupon Delivery
Refund Return
All Sales Notification

Lifetime

$999.00

flat rate, one time

Plan includes:

Chat Credits: 200K(One time)
Knowledge Base Entries: 500
Products: 20K
Product Search By Image
Abandoned Cart
Order Tracking
Ticket System
Coupon Delivery
All Sales Notification
Proactive Sales

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Helpmate Features

Popular features found in Customer Support
CRM
Email Management
Knowledge Base Management
Live Chat
Service Level Agreement (SLA) Management
More features of Helpmate
AI Copilot
Chatbot
Customer Communication
Support Ticket Management
Third-Party Integrations
Website Integration

Helpmate Integrations

WooCommerce

WordPress

Helpmate User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

Have you used Helpmate and would like to share your experience with others?

Kazi Shafriad I.

Verified reviewer

Architecture & Planning

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

Practical, feature-rich AI chatbot for WooCommerce

Helpmate gives customers instant answers, product suggestions, and order tracking while boosting conversions with smart coupon delivery and live sales notifications. Easy to set up and very useful for WooCommerce stores.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

AI chatbot + knowledgebase that handles FAQs 24/7. Product suggestions in chat and image-based product search (very helpful for retail). Order tracking and abandoned-cart recovery are built in (reduces support load). Useful sales features: smart coupon delivery and live sales notifications to increase conversions. View and edit trained data/chat history, great for controlling answers and improving accuracy.

Cons:

Some advanced features (order tracking by ID, image search, abandoned cart recovery) are Pro-only; you’ll need to upgrade for the full suite. Initial configuration (adding FAQs/training data) takes a bit of time to get optimal responses, but that’s normal for any knowledgebase-driven bot. UI could be slightly more streamlined for first-time users.

Showing 1 - 1 of 1 Reviews