Track 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Track

4.0

(1)

Pricing

Pricing available upon request

About Track

Tracksale is a cloud-based solution designed to help businesses automate the entire customer relationship lifecycle through feedback collection, digital campaigns, messaging and more. Key features include trend analysis, customizable templates, reporting and multi-channel collection.

Teams using Tracksale can manage tags to calculate net promoter score (NPS) and gain insight into their business performance, facilitating decision making and customer satisfaction. It comes with an autopilot functionality to automatically categorize client reviews and store them in a unified repository for future reference. Additionally, integration with WhatsApp messenger allows businesses to manage operations using mobile devices across multiple locations.

Tracksale helps users send emails and text messages to streamline communication across organizations. Mobile applications for Android and iOS devices are also offered and support is extended via documentation, FAQs, phone, email and other online measures.

Track Screenshots

Track Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Track Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of Track
Campaign Management
Complaint Monitoring
CRM
Customer Experience Management
Customizable Templates
Dashboard
Document Storage
Gamification
Gift Card Management
Interaction Tracking
Internal Chat Integration
Knowledge Management
Lead Generation
Loyalty Cards
Loyalty Program
Mobile Access
Mobile App
Monitoring
Multi-Channel Communication
Multi-Channel Data Collection
Negative Feedback Management
Referral Tracking
Response Management
Review Monitoring
Sentiment Analysis
Survey/Poll Management
Text Analysis
Trend Analysis

Track User Reviews

Overall Rating

4.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

3.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

Have you used Track and would like to share your experience with others?

Verified

Reviewer

Internet

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed March 2020

A survey tool to research customers NPS & Employee NPS

It is a reliable, but expensive, program to setup and send surveys.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy step-by-step survey setup and customizable answer templates, with an omnichannel survey sender (ranging from Whatsapp to the traditional E-mail)

Cons:

The tool did not received new features or substantial updates since 2018, and searching the survey database beeing a very annoying thing to do (it looks like a big excel spreadsheet).

Reasons for choosing Track

Price and features.

Showing 1 - 1 of 1 Reviews