Sabio Virtual 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Sabio Virtual

4.8

(5)

Pricing

Starting at R$50.00 per month

About Sabio Virtual

Sabio Virtual is a help desk solution designed to help businesses organize technical calls, track team members' productivity and access information related to customer support from within a unified platform. Administrators can monitor the status of pending calls through a pie chart and use the search functionality to retrieve required information from the knowledge base.

Key features of Sabio Virtual include permission management, calendar view, data visualization and time tracking. Businesses can organize articles into topics or subtopics and filter calls based on customers, date, technicians, status and other keywords. Additionally, professionals can generate reports in PDF formats and track the evolution of working hours for each client.

Sabio Virtual is available for free or on monthly subscriptions and support is extended via phone, email and other online measures.

Sabio Virtual Screenshots

Sabio Virtual Pricing and Plans

Starting price: R$50.00 per month

Free Trial

Free Version

Basic

R$50.00

per user, per month

No plan information available

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Sabio Virtual Features

Popular features found in IT Management
Access Controls/Permissions
Capacity Management
Compliance Management
Incident Management
Issue Auditing
License Management
Maintenance Scheduling
Remote Access/Control
Server Monitoring
Ticket Management
More features of Sabio Virtual
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Analytics
API
Assignment Management
Audit Trail
Calendar Management
Chat/Messaging
Client Portal
Collaboration Tools
Contract/License Management
Customer Complaint Tracking
Customer Database
Customer Service Analytics
Customer Support
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Document Management
Email Management
Email-to-Task Conversion
File Sharing
Help Desk Management
Interaction Tracking
Inventory Management
Issue Management
Issue Tracking
Knowledge Base Management
Knowledge Management
Live Chat
Mobile Access
Monitoring
Multi-Channel Communication
Multi-Channel Management
Notes Management
Prioritization
Problem Management
Progress Tracking
Real-Time Chat
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Search/Filter
Self Service Portal
Service Level Agreement (SLA) Management
SSL Security
Support Ticket Management
Support Ticket Tracking
Task Board View
Task Editing
Task Management
Task Progress Tracking
Task Scheduling
Third-Party Integrations
Time Tracking
To-Do List

Sabio Virtual User Reviews

Overall Rating

4.8

Ratings Breakdown

80%

20%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

5.0

Functionality

4.8

Have you used Sabio Virtual and would like to share your experience with others?

Lincoln B.

Verified reviewer

Computer Software

2-10 employees

Used daily for more than 2 years

Reviewed June 2021

Sistema robusto e intuitivo

Ganhei muito tempo ao adicionar meus conhecimentos no sábio e registrando meus chamados. Sistema muito prático e intuitivo.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Facilidade no uso e aplicação no dia a dia

Cons:

Desenvolvimento de integração com API de outros sistemas.

Reasons for choosing Sabio Virtual

Custo benefício e a dinâmica de utilização.

Mariel W.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Reviewed October 2022

Muito pratico e barato

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Facilidade , funcionalidade para dia dia da empresa

Cons:

Nada , tudo funciona de acordo com comandos

Jhonatan M.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Reviewed June 2021

Custo Benefício e Funcionalidade

Minha equipe de suporte ganha muito mais tempo e agilidade para tratar os chamados pois temos um grande volume de chamados por ser uma empresa de TI.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As funções desse software, tem ótimas funções para que minha equipe de Suporte consiga atender nossos clientes da melhor forma possível, também a praticidade para realizar as consultas de chamados e atribuições de horas aos chamados e a facilidade para realizar fechamento dos clientes me faz ganhar muito tempo.

Cons:

Acredito que todo software pode melhorar, o sábio me atende muito bem, acredito que não tenha coisas que não gosto no software, mas todas as atualizações com novas funções são muito bem vindas

Reasons for choosing Sabio Virtual

Pelo desempenho e funcionalidades oferecidas.

Reasons for switching to Sabio Virtual

Funções e preços

Ademir C.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Reviewed July 2022

Excelente