BPI System 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

BPI System

4.6

(12)

Pricing

Starting at $5,500.00 per year

About BPI System

The BPI System CAPA Software is the key to meeting these challenges and creating highly efficient and responsive business processes. CAPA is a type of management discipline that integrates people, content, and enterprise applications by combining a process-centric and cross-functional approach.

BPI System CAPA Software is a process management software that improves visibility and control of business processes through a user-friendly, human-centric solution. The solution encourages continuous process improvement throughout the organization. It manages every stage of the organizational lifecycle, from modeling and optimization to automation, execution, and monitoring.

Delivering a better understanding of the business, greater process agility, and a bigger impact on strategic planning results, BPI System’s process management solution allows people to work more efficiently, improving complex process orchestration while also sustaining strategic objectives.

This tool allows you to use events, activities, tasks, decisions, streaks, and other elements to quickly create executable, drag-and-drop processes in a 100% web environment. Users can quickly create processes and business rules,...

BPI System Screenshots

BPI System Pricing and Plans

Starting price: $5,500.00 per year

Free Trial

Free Version

Basic

$5,500.00

per year

No plan information available

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BPI System Features

Popular features found in Quality Management
Change Management
Complaint Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Management
Electronic Signature
Incident Management
Quality Control
Risk Management
Task Management
Training Management
More features of BPI System
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Approval Process Control
Archiving & Retention
Assessment Management
Assignment Management
Audit Management
Audit Trail
Barcode/Ticket Scanning
Bills of Material
Business Process Automation
Business Process Control
Calendar Management
Case Management
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communications Management
Compliance Management
Compliance Tracking
Configurable Workflow
Customer Complaint Tracking
Customer Service Analytics
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Demand Forecasting
Document Coding & Control
Document Review
Document Storage
Document Templates
Drag & Drop
Email Alerts
Email Management
Email Templates
Environmental Compliance
Equipment Management
FDA Compliance
Feedback Management
Forms Management
Graphical Workflow Editor
Hazardous Materials Management
HIPAA Compliant
Import/Export Management
Industrial Safety Management
Inspection Management
Interaction Tracking
Internal Controls Management
ISO Compliance
ISO Standards Management
Issue Management
Issue Tracking
IT Risk Management
Knowledge Base Management
Legal Risk Management
Live Chat
Maintenance Management
Mobile Access
Monitoring
Multi-Channel Communication
Multi-Channel Management
No-Code
Nonconformance Tracking
Occupational Health Management
Offline Access
Operational Risk Management
OSHA Compliance
OSHA Recordkeeping
Policy Management
Predictive Analytics
Prioritization
Process Change Tracking
Process Modeling & Designing
Progress Tracking
Purchase Order Management
Quality Assurance
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reminders
Reporting/Analytics
Reporting & Statistics
Reputational Risk Management
Response Management
Risk Alerts
Risk Analysis
Risk Assessment
Risk Reporting
Risk Scoring
Role-Based Permissions
Root Cause Analysis
Routing
Rules-Based Workflow
Sarbanes-Oxley Compliance
Security Auditing
Self Service Portal
Shipping Management
SSL Security
Status Tracking
Supplier Management
Supplier Quality Control
Support Ticket Management
Support Ticket Tracking
Survey/Poll Management
Surveys & Feedback
Tagging
Task Progress Tracking
Task Scheduling
Template Management
Templates
Third-Party Integrations
Transportation Management
User Management
Version Control
Warehouse Management
Widgets
Workflow Configuration
Workflow Management

BPI System User Reviews

Overall Rating

4.6

Ratings Breakdown

58%

42%

Secondary Ratings

Ease of Use

4.1

Value for money

4.5

Customer support

4.8

Functionality

4.1

Jon P.

Verified reviewer

Food & Beverages

501-1000 employees

Used daily for less than 2 years

Reviewed September 2022

Highly Capable and Cost Effective Business Process/Workflow Management Platform

Realized integrations using BPI - Implementation of key processes required by ISO management systems - Implementation of data capturing paper forms -

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Customer support is world class. Best I have ever seen - Robust utilization; can handle simple or complex processes - The workflow platform allows you to map out a process, implement it, use it, and take steps to achieve continuous improvement. - System is continually enhanced and improved to help customers achieve greater leverage from the system - Can be used for the integration of management systems and standards (but not fully fleshed out for this purpose by the developers)

Cons:

- The look and feel could be improved to allow for a more fluid environment. Definitely could be modernized/polished - The workflow building process is not very time efficient. An embedded WYSIWYG workflow editor/form builder would eliminate the time it takes to build a workflow through multiple record testing, etc. - The document management could be improved to allow for a file system, cataloguing, easy retrieval, etc. - Programming language and coding could be updated/enhanced to improve the formatting of records, forms, etc. when printing, exporting, or sharing in other formats outside the platform - There are some tools that are difficult to create in the environment or not available in the environment. Things like risk assessments, criteria fields, etc. Some of these tools are used in processes and it might be valuable to expand the custom fields to include some of these things.

Reasons for choosing BPI System

- Highly capability - Hidden leverage capabilities - User created content vs. purchase of pre-created modules or processes - Cost effective; niche for very small or small-medium sized organizations

Reasons for switching to BPI System

Company outgrew the capabilities of the system.

Vendor Response

Thank you Jon for your in-depth review. We are constantly looking for ways to improve and modernize the look and feel of the application while still providing the robust configuration features that users count on to make this a one-stop shop for business process management.. We appreciate your recommendations and look forward to working with you and your company for years to come.

Replied September 2022

Zachary K.

Verified reviewer

Oil & Energy

10000+ employees

Used daily for more than 2 years

Review source

Reviewed March 2021

BPI System - A great company to work with

BPI system has provided us the ability to generate a robust corrective action system that is very user friendly. The BPI system Software has forced us to review our process to understand that many of the complexities are with our process. The BPI system team is great to work with, very responsive, and willing to help provide support and suggestions when needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to customize and create workflows Ability to assign steps to individuals or groups Ability to Auto Archive after closure Auto numbering capability based on Workflow name, Year and number created to have unique identifiers for each. Real time reporting

Cons:

Current Trending capabilities - enhancements are coming in newer revisions better utilize Workflows do not automatically shift when on Mobile Device.

Reasons for choosing BPI System

Long term cost, ability to have the software on Premise due to Export control rules, and location.

Reasons for switching to BPI System

Complexity of the process in SAP QIM.

Vendor Response

Thank you for your review! We enjoy working with your company and look forward to implementing new functionality in an upcoming release to enhance the trending capabilities and provide a Mobile specific interface to BPI System.

Replied April 2021

Michael K.

Verified reviewer

Oil & Energy

10000+ employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Review of BPI System

The overall experience has been positive. Westinghouse has utilized the BPI system to configure a wide variety of workflows to enhance tracking and automate previously manual processes, without needing outside assistance to develop these workflows. Customer service has been superb, with prompt issue resolution and representatives being available for consultation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to build and customize workflows. BPI system offers a straightforward interface for administrators to design, configure, and implement custom workflows to meet a wide variety of business needs. In addition, the capability of the BPI system to interface with outside databases has delivered a positive impact regarding automatic archival of records into a separate document management system, and automatic maintenance of users and organizational structures.

Cons:

The ability for users with a basic understanding of the system to set trending criteria themselves to alert them of trends developing within the system.

Vendor Response

Thank you for your review! We enjoy working with your company and look forward to implementing new functionality in an upcoming release to allow users to set their own trending thresholds. We always appreciate the feedback and try to implement features to improve the usability of the software.

Replied April 2021

Dennis K.

Verified reviewer

Packaging and Containers

501-1000 employees

Used daily for less than 2 years

Reviewed December 2022

Good workflow development tool

BPI System is a good workflow development tool but need to improve in many ways.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

BPI offers the users to create a workflow by configuring their platform rather than programming and provides an excellent technical support.

Cons:

There are restrictions and limitations to convert your current process or forms to BPI.No options to upload the data to custom fields on your end other than creating them manually in BPI or request technical support to do it for you.

Reasons for choosing BPI System

cost and customer support

Vendor Response

Thank you Dennis for your review. We appreciate your feedback and will continue to improve the product based on customer suggestions and requests.

Replied December 2022

Rogelio L.

Verified reviewer

Defense & Space

10000+ employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Great Issue Management Tool product

I have only been using the BPI for two and a half years and what I like about the product is being able to also customized the SQL at the back-end for flexibility. And [SENSITIVE CONTENT HIDDEN] always have answers to our challenging questions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Once familiar with the system, there is so much flexibility for Report creation and Logic questions customization. I have not experienced any development requests that are impossible to produce.

Cons:

The Cloning to lower environment which I needed to make sure all the configurations are pointing to the right environment. The layout interface can be improved. I have seen another Issue Management tool product and the front-end looked more modern.

Vendor Response

Thank you for your review! We have enjoyed working with the National Lab for many years. Your site has provided many useful suggestions for enhancements that have been implemented in the software. We look forward to more ideas and recommendations that will improve the end user experience.

Replied April 2021

Mark J.

Verified reviewer

Oil & Energy

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

BPI review

We are using this system for our corrective action program as well as some other work management streams. Love the system and would recommend to anyone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easily configurable without having to engage the vendor.

Cons:

trending capabilities, mobile application

Reasons for choosing BPI System

Price

Reasons for switching to BPI System

too hard to make changes

Vendor Response

Thank you for your review! We enjoy working with your company and look forward to implementing new functionality for trending and a mobile tailored interface in the upcoming releases.

Replied April 2021

Barry M.

Verified reviewer

Biotechnology

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed May 2021

Highly configurable system allows us to create our own custom workflows

The BPI system has enabled us to move to a single electronic system from several paper-based workflows. This has been advantageous for remote workers, particularly during the pandemic, and also allows us to see all of our records in one place.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The BPI System allows us to design workflows that reflect our own processes rather than having to fit into predetermined models that are embedded in other products. The system is very flexible in this way, and Qualitech's support team has been very knowledgeable and responsive. I can also make the changes that I need in the system on my own schedule without having to wait for (and pay for) custom programming.

Cons:

The system is somewhat technical, and there is a bit of a learning curve in order to understand how to configure the various features. On the flip side, this contributes to the flexibility of the system, and Qualitech has quickly responded to any support that I've needed.

Reasons for choosing BPI System

The BPI System allowed us the flexibility of designing our own workflows instead of conforming to models embedded in other products that didn't quite fit our needs.

Vendor Response

Thank you for your review! We enjoy working with you and your company. We appreciate your tenacity in learning the configurability of the system. Thank you also for your suggestions and ideas that we work to integrate with the system.

Replied May 2021

Sam P.

Verified reviewer

Chemicals

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed November 2021

A great software for managing corrective actions and workplace continual improvement needs

We had a great overall experience implementing the new corrective action system, the developers were easy to work with and took the features we loved about our current system into account when customizing the database system to fit our needs. Would highly recommend them to other businesses for process systems!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is easy to use and requires minimal training for our employees. We love how easy it is to track corrective actions and report the overall status to upper management.

Cons:

We wanted to keep our data outside of a cloud based system. With BPI we were able to do put this system on our own servers. So there was really no down side to using their system. The only challenge is learning and mastering the features an administrator has in their tool belt to customize the process. The manual and tools provided are extensive, so maybe if the guide documents included an example database an administrator could walkthrough would have helped to master those tools.

Reasons for switching to BPI System

The existing corrective action system lacked notification options, required manual tracking and reporting, and lacked the features we needed to react quickly to new issues.

Vendor Response

Thank you for your review. It has been great working with your company. We look forward to continually improving the product to further enhance your experience. We are also working to improve our remote Administrative Training environment.

Replied February 2022

Delilah G.

Verified reviewer

Computer Software

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

BPI Review

My overall experience has been awesome. Excellent customer support and quick response time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like most about this software is that we have the ability to configure in house and we do not have to go to the vendor.

Cons:

The report functionality seems to least meet our customer needs. This feature allows for basic reports to be developed but the more complex have had to be customized and developed in house.

Vendor Response

Thank you for your review! We have enjoyed working with your company. Your staff has been easy to communicate with and train. We look forward to an ongoing relationship for years to come.

Replied August 2021

Alan L.

Verified reviewer

Electrical/ Electronic Manufacturing

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Pretty good

Pretty decent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product is relatively easy to use, and I like the willingness of our contacts and the Help Desk to help me figure out how to make some things work.

Cons:

It's hard to tell if the changes I did will work out as I thought it would.

Vendor Response

Thank you for your review! We have enjoyed working with your company for several years. We always welcome your feedback and can work to improve the transparency of workflow changes as you provide us specifics on what would be helpful. Thank You!

Replied April 2021

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