CCStorage 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

CCStorage

4.6

(36)

Pricing

Pricing available upon request

About CCStorage

At CCStorage, we’re changing the game in self-storage software solutions. NO startup costs. NO hidden charges. NO contracts. Just powerful features designed to simplify managing your facility, all while keeping the system financially fair for everyone involved.

CCStorage Screenshots

CCStorage Pricing and Plans

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Free Version

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CCStorage Features

Popular features found in Self Storage
Accounting
Billing & Invoicing
Client Portal
Customer Management
Document Management
Electronic Payments
Electronic Signature
Multi-Location
Pricing Management
Recurring/Subscription Billing
Reporting & Statistics
Security Gate Access Control
More features of CCStorage
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Communication Management
Contract/License Management
Financial Management
For Self Storage Facilities
Late Fee Calculation
Lead Management
Lease Origination
Mobile Access
Payment Reminders
PCI Compliance
Rental Management
Reservations Management
Secure Data Storage
Site Maps
SMS Reminders
Template Management
Tenant Tracking
Third-Party Integrations
User Management

CCStorage User Reviews

Overall Rating

4.6

Ratings Breakdown

67%

22%

11%

Secondary Ratings

Ease of Use

4.6

Value for money

4.9

Customer support

4.8

Functionality

4.4

Joe N.

Verified reviewer

Automotive

Self-Employed

Used daily for less than 12 months

Reviewed March 2024

Great service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Awesome business model, way easy to use.

Cons:

I really didn't not like anything......

Richard C.

Verified reviewer

Aviation & Aerospace

2-10 employees

Used daily for less than 6 months

Reviewed May 2025

Definitely working to be the Best

I've had an excellent experience with CCStorage. The staff are all very nice and helpful, I love the new website and marketing materials. I love that they are constantly working to improve the product. I am having a little bit of a time adapting the way I operated on my old software to the new software, but it's getting easier. That has nothing to do with CCStorage, that just the natural adjustment period with new software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that I can access the information from just about anywhere, even on my phone. I like the ability for my customers to lease and pay online, and see their accounts, etc. This is the biggest improvement overall for me. We're a small operation and just couldn't pay for these niceties from our old company. I LOVE THAT THEY DON'T HAVE MONTHLY FEES!!! It seems that they are constantly upgrading and adding new features to the software, and that's a huge help.

Cons:

I haven't been able to adjust as easily to the invoice based accounting structure as I would like. I would also like a little more info on my customers than current or late. Stages of lateness would be helpful determining who I need to put up for auction and send different notices to.

Reasons for switching to CCStorage

Storage Commander (not cloud) charged close to $300 / month and didn't include the website or online payments. I also had issues with their support not calling back.

James L.

Verified reviewer

Warehousing

2-10 employees

Used daily for less than 6 months

Reviewed December 2025

New Customer Experience

So far, the experience has been good. Learning the new software has been fairly easy to pick up. We have noticed other features that would be helpful if included in the software. Mainly integration with Sparefoot and Davinci Locks. My biggest frustration with the software is that it gets really slow to load at times and other times it's unavailable. This creates a hardship on the business when trying to handle customer service. If a known issue is causing a shutdown of software, an email would be appreciated so we know you are working to fix it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What we like most about CCstorage is billing the customers for processing fees and reduced costs on the software for the business.

Cons:

The support received during onboarding was not very customer focused. It felt like the team in their responses assumed we should already know some of the information needed. Their are good materials online, which would be great for ongoing training or problem solving. However, there are things new customers just don't know and it at times felt like the customer support team was frustrated. There was also confusion about who to reach out to about what for example some things were handled by marketing and others by support. It would be great if there was an assigned onboarding specialist that helped with the entire process. During onboarding there are lots of email that is sent, but they seem to come from different people.

Reasons for switching to CCStorage

We determined we could save money by switching since processing fees were charged to the customer.

Shelbie S.

Verified reviewer

Real Estate

Self-Employed

Used weekly for less than 6 months

Reviewed August 2025

Has potential

It’s okay for what it is. A good, basic way to collect payments from customers. It has potential. Right now it may be just a little too basic. I think it’s because I’m used to a system called HoneyBook with my other business not related to this one. You pay a one time yearly subscription but I do eat the CC fees with them. I wish that contracts within the system were its own screen where you can change the font style and include smart fields. The current setup reminds me of “notepad” in Microsoft.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that I don’t have to pay a monthly fee and can pass on the cc fees to client. We just acquired this facility and we needed something like this for our budget. Customer service is always there if you need them.

Cons:

It’s very generic - but I understand you get what you pay for essentially. Would really love an APP that could use face id or an easy, quick way to log in if I get a potential tenant that calls and I’m away from the computer. I’m not a huge fan that I purchased the website for $25 with the impression it already had SEO capability. The $75 a month just seems a bit excessive. I ended up just building my own site through google.

Reasons for choosing CCStorage

It was free for me the owner to use and I could pass on cc fees.

Don T.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 6 months

Reviewed December 2025

The best storage facility management software out there!

The transition from our other software was easy and fast! they even were able to transfer all our current customers that were on autopay. If you are looking for an affordable and easy to use self storage management software you should look nowhere else!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use and customer support is great and always there to help! It makes managing our facilities easy. The credit card processing is paid by the tenants and you can't get a more affordable storage management software in the industry!

Cons:

Everything actually has been great with the software! any features or reporting they currently dont have they are working on adding in the next few months!

Reasons for switching to CCStorage

the price was a huge factor! Also the customer service has went downhill at storable!

Janice W.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 6 months

Reviewed March 2025

Best Transition to CCStorage!

Transitioning from a previous software company to CCStorage was a breeze with the ease of the software, support of the staff. My daily use of the software is both informative and supportive for our business. I do not have to hunt and search for the answers I need, my reports are readily available and the software is very customer friendly for our clients. That alone is a huge win to be able to engage clients in their account management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and flow of features throughout the software. If you have a question, the support section has the video to help you through the process.

Cons:

I least like not having the ability to print reports into a PDF document, such as the payment detail list of what the clients have paid on particular dates. Having to export to Excel, format then print can be cumbersome when you are limited on time. At least having the option, of a PDF would be great!

Reasons for switching to CCStorage

Yardi did not meet our needs with customer support, the software had multiple internal issues that when brought to their attention would always have to be taken to a higher team level and would never be resolved or I would never have any explanation of the out come. sometimes just hear it will be taken care of in the next update. ANY changes made to client information would not stay with the information ... example . change a phone number, print out a contact report, the old phone number will be there but the screen shows the new one. The client portal was extremely cumbersome and clients could not get into it easily.

Bernard P.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 6 months

Reviewed June 2025

Great product

overall, I would say my rating is 4.5 stars instead of four out of five. Even though I don’t get immediate response to a situation, they are fairly good at getting back to me the same day. Just so they understand, I’m not always in front of my computer, so when I make a call, I’m trying to resolve the issue while I’m in the software working on a situation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I would say the biggest pro would be that there are no fees. The second biggest is that it is a locally owned business.

Cons:

My biggest con would be that I can’t get someone on the phone immediately. Especially at the beginning/start up.

Reasons for choosing CCStorage

Being able to talk to someone in person and it seemed like at first that it would be easy to do that continually, whenever I had a question.

Anna S.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Reviewed March 2025

Office manager/owner

All and all I do believe this is a good program, however many bugs to get worked out.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customers can log in to pay bill. Online rental makes it convenient for clients.

Cons:

1. How long it takes to retrieve our funds 2. Payout reports do not match what is deposited-run a few days behind on website also "payments not paid" out rarely matches what is really not paid out 3. Customer with multiple invoices payout is short on receiving end-due to % does not round up 4. Customer support should have a rep at time of need-not leave a message for return call 5. Still don't fully understand how the program functions-reports/payments/payouts

Reasons for choosing CCStorage

The pricing and credit card fees were a big factor.

Vendor Response

Hey Anna, We appreciate the feedback. We did just implement a new payment processor and are still working out the kinks with this company. We apologize if this is causing you issues. Many of these issues are related to our new processor and have been resolved or will be resolved in the next few days/weeks. Our payouts reports match when the funds are deposited into your bank account, not when the payment ran. This will always be that specific report works. In terms of our support, we do try to provide as fast of a response as we can, we are also a growing company and this flow helps us with training as well as having the appropriate person respond to issues. We will be revisiting this flow in the near future.

Replied March 2025

James A.

Verified reviewer

Warehousing

Self-Employed

Used daily for less than 6 months

Reviewed December 2024

Winkley Pond Storage 45 days in review.

Fair. The product is not mature as an accounts receivable system, primarily around transaction posting and lack of invoice editing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Invoices and reminders automatically sent.

Cons:

1. Inability to edit an invoice. 2. Inability to post an “adjustment”transaction. I.e. write-off, discount, etc. to an invoice. User defined “adjustment” transactions. 3. inability to apply payments per invoice, rather than auto-post to oldest balance 1st. Would like invoice posting. 4. Next bill date should advance appropriately when a customer pays several months in advance instead of carrying a credit balance and a 30 day bill date. 5. When filtering payment report, would like an option for CC & ACH combined, not just either-or. Perhaps check boxes for inclusions.

Reasons for choosing CCStorage

Better branding, imbedding in my own web site was primary reason. I didn’t like the UHaul Branding taking over my public facing image.

Vendor Response

Thanks for your feedback. We are constantly adding new features and appreciate any feedback so we can continue to improve the software.

Replied December 2024

Kelly M.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 6 months

Review source

Reviewed April 2025

Glad I made the switch!

Overall I’m happy with CCstorage! The support team is amazing! Shout out to [sensitive content hidden] for her quick videos to help me learn the software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simplified software. Move in and move outs are quick and easy. Love that bulk notifications are easy to create and send.

Cons:

Not having a task list were it reminds me to send out past due, lien notice, and auction letter. I was able to set up emails to automatically go out on the 10th and 20th of each month, but I’m having to create my own hard copy tenant notices each time to mail. Also, it would be helpful to search a tenant by their phone number and/or unit number.

Reasons for switching to CCStorage

Lower software management costs and credit card fees.

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