Funnel 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Funnel

4.8

(4)

Pricing

Starting at $1.00 per month

About Funnel

Funnel's leasing tools automate the entire leasing process, from awareness, engagement, and finally closing.

Awareness

To help prospects be aware of open units, Funnel syndicates listings to any ISL and provides one place to automatically update those listings across all sites. Funnel additionally integrates with PMS systems and calendar/email/tech stacks, offering a connected and best-in-class experience for leasing teams.

Engagement

Once a prospect is interested in a unit, Funnel helps future tenants receive answers to questions in real-time, with AI-Powered tools that auto-respond to routine questions. The platform enables click-to-dial calls from the browser, transcribes inbound and outbound calls, and even allows for self-scheduling of tours. Other engagement tools include Chatbot, Live-Chat, and Virtual Leasing Agent to communicate with prospects on their terms. Reporting and marketing attribution are also included in Funnel's Lead Management tools.

Closing

Funnel's online leasing product helps prospects apply for a lease in minutes, all from their phone. With automated income verification, applicants can then be approved in minutes with reduce...

Funnel Screenshots

Funnel Pricing and Plans

Starting price: $1.00 per month

Free Trial

Free Version

Basic

$1.00

per feature, per month

No plan information available

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Funnel Features

Popular features found in Real Estate CRM
Campaign Management
Client/Property Matching
Contact Database
Document Management
Email Marketing
Lead Capture
Lead Nurturing
Referral Tracking
Reporting/Analytics
Segmentation
Workflow Management
More features of Funnel
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Calendar Management
Client Management
Contact Management
Customer Database
Customizable Fields
Data Import/Export
Data Synchronization
Document Storage
Drag & Drop
Email Templates
Email Tracking
Lead Distribution
Lead Generation
Lead Management
Lead Qualification
Pipeline Management
Property Management
Reminders
Reporting & Statistics
Task Management
Template Management
Third-Party Integrations

Funnel Integrations

MRI ProLease

AppFolio Property Manager

Microsoft Outlook

MRI Property Management

RealPage

ResMan

See all 10 integrations

Funnel User Reviews

Overall Rating

4.8

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

4.5

Value for money

4.8

Customer support

4.8

Functionality

4.8

Have you used Funnel and would like to share your experience with others?

Ovi H.

Verified reviewer

Information Technology and Services

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed September 2022

Loved using funnel.

Funnel has embraced our requests for new product features, accepted our criticism and ideas, offered countless one-on-one and group training sessions, produced personalized training materials, and so forth. They clearly place a high priority on long-term customer relationships, seek to provide dependable workflows, solutions, and connections, and ultimately care about our success.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Compared to other CRM systems I've tested, it's more user-friendly and offers more user-specific settings. Prospect outreach and acquisition have never been more reliable thanks to automated email and SMS auto-marketing responses and insightful, significant, and prospect-converting discussions with Funnel's Virtual Leasing Agent and ChatBot. Funnel has communication covered, from encouraging prospects to self-schedule tours to telling potential residents that their application has been approved.

Cons:

The deployment of Funnel is a complicated procedure, but it can be successfully completed with the guidance and support of your account's designated Customer Success Manager, who is responsible for overseeing the whole implementation process, and Funnel's easily available Support Team.

Reasons for switching to Funnel

Better facilities.

Mikayla D.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2021

We Love Funnel!!

It's been fantastic! It was very easy to learn the platform and the reporting is top-notch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very user-friendly and allows for more user-specific settings compared to other CRM systems I've used.

Cons:

I haven't found anything I dislike about the software.

Reasons for switching to Funnel

RentCafe/Yardi CRM wasn't allowing the reporting options we were looking for. Plus we needed a solution for our phone management, which Funnel has proven to be the perfect solution.

Vendor Response

We're so pleased Funnel has given your leasing team the flexibility you've been looking for and improved your CRM experience. Thanks so much for your review!

Replied November 2021

David S.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2021

The Game-Changing CRM | Redefining the Standard

As technology is constantly expanding and evolving, your organization's usage scenarios will too. From my experience, Funnel is truly dedicated to its customers, anticipating future growth and development. Funnel has welcomed our product feature requests, feedback and suggestions, provided numerous one-on-one and group training sessions, created custom training documents, and the list goes on. It's clear they value long-term client partnerships, strive for resilient integrations, workflows, and solutions, and ultimately our success. Overall, Funnel has earned our trust and confidence through its product and partnership. Our experience has been personable, incredibly beneficial, and a blast!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Funnel's omnichannel communication platform enables agents to effectively and efficiently build prospect relationships, all from one central interface. All voice, email, and SMS communications are documented, organized, and easy to review. Funnel's slew of automation and A.I. features takes the CRM's level of productivity over the top. With automatic email and SMS auto-marketing replies and intelligent, meaningful, and prospect-converting conversations using Funnel's Virtual Leasing Agent and ChatBot, prospect coverage and conversion have never been so consistent. From inviting prospects to self-schedule tours to informing future residents of their application's approval, Funnel has communication covered. Agents have the tools to stay focused on closing and building meaningful rapport while tailoring each prospect's renter-centric experience.

Cons:

Implementation - to be expected. Funnel's implementation is a robust process but fully manageable with the direction and assistance from your account-designated Customer Success Manager, assigned to the lifecycle of your implementation, and Funnel's readily available Support Team. Depending on your company's fully-featured use case, your implementation timeframe will vary.

Margaret G.

Verified reviewer

Oil & Energy

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

Happy to be part of the winning team. Funnel is a catalyst to great marketing achievements.

Marketing enhanced under one roof. Extremely secure platform and very resourceful. I like it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Generally, Funnel has built the best picture for data connection all over the marketing fields. Data sharing with relevant market is a key achievement for me. I find Funnel quite impressive in enhancing marketing strategies. I would highly recommend Funnel.

Cons:

Good as new. I don't have any complaints so far. Funnel is impressive.

Showing 1 - 4 of 4 Reviews