Renter Insight 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Renter Insight

4.8

(13)

Pricing

Starting at $16.60 per month

About Renter Insight

Our all inclusive platform includes all the products needed to run your mobile home
or property management business including:
Accounting
Property Management
Rent Payments with Auto Late Fees
Resident Screening,
Communication Center
Maintenance Work Orders
Vendor Management
Resident Portals
Renters Insurance
Property Listings
And more.

Renter Insight offers Phone, Chat and Email customer service for all plans at no extra cost. We have the most competitive pricing with no hidden fees for service, communications or reporting.

Renter Insight Screenshots

Renter Insight Pricing and Plans

Starting price: $16.60 per month

Free Trial

Free Version

Basic

$16.60

per month

No plan information available

Starter Plan

$0.00

No plan information available

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Renter Insight Features

Popular features found in Property Management
Commercial Properties
Communication Management
Contact Management
Document Management
For Residential
Listing Management
Online Payments
Rent Collection
Rent Tracking
Tax Management
Tenant Tracking
Work Order Management
More features of Renter Insight
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audit Management
Audit Trail
Background Screening
Billing & Invoicing
Channel Management
Client Portal
Contact Database
Contract/License Management
Credit Check
Customer Database
Dashboard
Data Import/Export
Digital Signature
Document Storage
Electronic Payments
Electronic Signature
Email Alerts
Expense Tracking
Financial Management
For Brokers
For Property Managers
General Ledger
Guest Tracking
Insurance Management
Invoice Management
Late Fee Calculation
Lead Management
Lease Management
Lease Origination
Lease Tracking
Maintenance Management
Maintenance Scheduling
Marketing Management
Mobile Access
Mobile App
Multi-Location
Occupancy Management
Overdue Payments
Owner Portal
Payment Processing
Portfolio Management
Property Database
Property Management
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Residential Leases
Residential Properties
Role-Based Permissions
Search/Filter
Self Service Portal
Service Request Management
Task Management
Template Management
Tenant Management
Tenant Portal
Tenant Screening
Third-Party Integrations
Transaction History
User Management
Utility Billing
Vacancy Management
Vendor Management

Renter Insight Integrations

Zego

Dash

Renter Insight User Reviews

Overall Rating

4.8

Ratings Breakdown

85%

15%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

4.9

Functionality

4.8

Have you used Renter Insight and would like to share your experience with others?

Verified

Reviewer

Insurance

1001-5000 employees

Used daily for less than 12 months

Reviewed February 2023

Simplified My Business

Good program and happy with the service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy for my whole team to use. We switched from using spreadsheets, so it's helped a ton.

Cons:

No issues beyond just learning a new system. The training team helped make this pretty easy.

Reasons for switching to Renter Insight

Price

Giuseppina M.

Verified reviewer

Real Estate

2-10 employees

Used weekly for less than 2 years

Reviewed September 2024

Best software for your rentals!

This software makes my job much easier, I am happy about what they offer and their responsiviness' to every question I asked.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am the owner of a management company with a small portfolio of rental properties (average between 10-15) This software is easy to set up and it makes it simple to manage rentals. It has all you need to run a smooth rentals business, starting from accepting applications to managing move in/move out processes, to keep track of the rent payments. In addition, their chat is very helpful to solve any issue you might have. I was really worried about managing the rentals considering the expensive software in the market but then I discovered Renter Insight. Definitely recommend Renter Insight for medium and smaller landlords! Pricing is quite low compared to the big boys like Buildium, AppFolio, DoordLoop, etc. who have high minimum buy ins.

Cons:

None. I really do not have anything bad to say about the software and the company’s customers service department. Renter insight is a software easy to manage and it is affordable for small businesses.

Reasons for choosing Renter Insight

Affordability and easiness to manage rentals.

Vendor Response

Giuseppina, Thank you for your review, we are happy Renter Insight is working out so well for you. Thanks, Team Renter Insight

Replied September 2024

Branson C.

Verified reviewer

Real Estate

2-10 employees

Used weekly for less than 12 months

Reviewed February 2025

Renter Insight

Overall I have had a good experience! I only use some of the functions right now, but it's very helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It helps me keep properties, maintenance, and leases organized. I like that it tells me ahead of time when i will have leases expire.

Cons:

I sometimes have trouble moving tenants out in the system. I notice this most in non-standard situations such as when not all roommates move out.

Tina M.

Verified reviewer

Real Estate

Self-Employed

Used weekly for less than 6 months

Reviewed February 2025

From The Frog

The support is the biggest thing to me. Nice to have all the help you need to learn how to use the program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Still learning but I like the displays for each tenant. The ledger is my favorite display. The rent reminders for the tenants is a great idea.

Cons:

So far nothing. Still in the learning phase.

Reasons for choosing Renter Insight

I think price was the first reason. The application process I liked also.

Reasons for switching to Renter Insight

Not a user friendly program. Help was not easy to get.

Vendor Response

We are so happy Renter Insight is working well for you.

Replied February 2025

Lindsey S.

Verified reviewer

Individual & Family Services

2-10 employees

Used weekly for less than 12 months

Reviewed September 2024

Great for Collecting Rent, Recommend Updates for User-Friendly Interface

Overall the experience has been worthwhile but we would benefit from additional features and a more user-friendly interface.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of collecting rent payments, having a support person dedicated to our account, additional ability to report maintenance issues (but this feature could be expanded).

Cons:

The platform is still not as user-friendly as it could be, there are a lot of features that are difficult to find/use.

Reasons for choosing Renter Insight

Zego doesn't support smaller properties and Renter Insight does.

Vendor Response

Hi Lindsey, Thanks for your feedback. We strive to add the best products and support it with world class service. Could you please contact us directly with more details of where you find the user interface difficult? Please send more details to support@renterinsight.com. Thanks again.

Replied September 2024

Kate H.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Reviewed February 2024

Secret weapon for investor bottom lines

Our experience with Renter Insight has been overwhelmingly positive. The company is responsive, helpful, and offers tremendous value to landlords.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Renter Insight has cut our annual management costs by $50,000/year. The software enables us to do all of the tasks (credit applications, screening, security deposits, payments, maintenance requests, billing, credits, accounting, etc) that we previously hired a reputable management company to do. After working with the previous management company for five years, we have realized that we were paying fees for analogue services that can easily be managed by Renter Insight. Our rental units were profitable, but Renter Insight has generated value that has gone directly to our bottom line. The team at Renter Insight is knowledgable, responsive, and helpful. All of my questions are responded to within the same business day.

Cons:

There is nothing I dislike about Renter Insight. I feel so grateful to have found this software.

Reasons for choosing Renter Insight

We initially were looking at options that were much more expensive but didn't offer anything more than Renter Insight offers.

Reasons for switching to Renter Insight

We used OWA Rent Manager through our other property management company. Overall it was not a streamlined software. It is hard to tell if it was due to the management company entries (not enough detail around maintenance and fees), or if it was in the Software itself.

Vendor Response

Hi Kate, Thank you for the kind review, we are so happy you love using Renter Insight. We are always here to listen, improve and help you focus on your business. Thank you, Team Renter Insight

Replied February 2024

Steve S.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Reviewed January 2024

Highly Recommend

Overall, the experience has been great. I would highly recommend this software solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I enjoy how "simple" the system is while not loosing functionality/features. The system seems to be intelligently designed to meet the needs we have/typical rental companies have. Also, service has been beyond impressive. Anytime we had questions, the response time is immediate.

Cons:

No real cons. I would just recommend have everyone involved in the initial training that will be using the system.

Vendor Response

It's great to hear your positive feedback, we love when our clients are happy!

Replied January 2024

Natalee M.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Reviewed February 2024

Helpful tool

Working with renter insight has been overall a great experience. Their team is very helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that the tenants can also access the portal in order to view what they owe, make payment online, and submit maintenance request. This simplifies the management process to have everything located in one place.

Cons:

The lease tracking is a bit confusing. I would prefer a tenants ledger to be continuous instead of separated by leases. It makes the renewal process difficult.

Vendor Response

Thanks for your feedback! We have linked the prior lease charges to give you visibility within the ledger. We do separate the lease terms as they are two separate agreements and want to ensure there is clarity if any outstanding balances are pending prior to renewal. We are always happy to give you free training to walk you through this.

Replied February 2024

Verified

Reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Reviewed February 2023

Great Product for the Price