Storage Commander 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Storage Commander

4.1

(19)

Pricing

Pricing available upon request

About Storage Commander

Storage Commander | SC Navigator

All-in-One Cloud-Based Self-Storage Management Software

Self-storage operators today face new challenges—rising costs, disconnected systems, and growing customer expectations. Storage Commander’s SC Navigator was built to solve these challenges by combining everything operators need into one powerful, easy-to-use platform.

SC Navigator is a fully cloud-based management solution that helps operators streamline operations, improve cash flow, and deliver a better tenant experience. Designed for single-site owners and large portfolios alike, it integrates payments, tenant management, insurance, marketing, and reporting into one connected system.

Designed for Simplicity and Scale

SC Navigator eliminates manual work by automating everyday processes—rent collection, billing, and tenant communications—so operators can focus on growth instead of paperwork. Whether you manage one location or dozens, you’ll gain centralized visibility across every site, accessible from any device.

Built with scalability at its core, SC Navigator grows alongside your business, adapting to the unique needs of independent operators, multi-site groups, and enterprise storage...

brands. Key Features • Automated Billing & Payments (SC Pay) Handle credit card, ACH, and contactless transactions directly within the platform—no third-party processors required. With SC Pay, operators save an average of 17% on payment fees, reduce reconciliation time, and enjoy dedicated support from the same trusted Storage Commander team. • Tenant Management & Communication Easily manage move-ins, move-outs, and renewals. Track occupancy, send rent reminders, and manage customer communication from a unified dashboard. • Multi-Site Oversight Monitor performance, compare occupancy, and adjust pricing across multiple facilities. SC Navigator provides real-time insights for smarter business decisions. • Marketing & Lead Generation Tools Boost occupancy and brand visibility with integrated digital marketing support. Access SEO strategies, paid ads, and analytics built specifically for self-storage operators. • Tenant Insurance & Protection Plans Offer your customers extra peace of mind—and create new revenue streams—with built-in insurance options directly managed through the platform. • Compliance & Lien Management Stay compliant with automated notices, payment tracking, and regional lien law tools designed for storage facilities. • Real-Time Reporting & Analytics Make data-driven decisions with custom dashboards showing revenue, occupancy, and operational metrics in real time. Why Choose Storage Commander? For more than 25 years, Storage Commander has been a trusted partner to self-storage professionals. Unlike generic property management tools, SC Navigator was designed exclusively for the self-storage industry. Every feature—from billing automation to marketing integration—reflects a deep understanding of the daily challenges operators face. Storage Commander also offers unmatched support. Our U.S.-based team provides responsive assistance, onboarding guidance, and best-practice advice to help customers get the most value from their software investment. Key Benefits Automate billing, payments, and tenant workflows Increase occupancy with integrated marketing tools Reduce costs and complexity with built-in merchant processing Gain portfolio-wide insights through real-time dashboards Deliver secure, contactless payment experiences Improve compliance and reduce administrative burden Access your business anywhere with a cloud-based platform Scale effortlessly from one facility to many Built for the Future of Self-Storage Whether you’re opening your first facility or managing a national network, Storage Commander’s SC Navigator provides the technology foundation to simplify operations, strengthen revenue, and future-proof your business.

Storage Commander Screenshots

Storage Commander Pricing and Plans

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Storage Commander Features

Popular features found in Self Storage
Accounting
Billing & Invoicing
Client Portal
Customer Management
Document Management
Electronic Payments
Electronic Signature
Multi-Location
Pricing Management
Recurring/Subscription Billing
Reporting & Statistics
Security Gate Access Control
More features of Storage Commander
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Calendar Management
Communication Management
Contact Management
Credit Card Processing
Data Import/Export
Late Fee Calculation
Lead Management
Mobile Access
Payment Processing
PCI Compliance
Reminders
Rent Collection
Reservations Management
Revenue Management
Secure Data Storage
User Management

Storage Commander Integrations

QuickBooks Online Advanced

Twilio

Google Maps

Gmail

Storage Commander User Reviews

Overall Rating

4.1

Ratings Breakdown

63%

16%

11%

Secondary Ratings

Ease of Use

4.0

Value for money

3.8

Customer support

3.9

Functionality

3.9

Bruce J.

Verified reviewer

Banking

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed March 2021

Cloud BasedSoftware to provide data at a songle click.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If one has Storage Commander Cloud, then just ask to log in to that id and enjoy the benefits of this awesome cloud storage device. It provides the contacts, memos, messages, and everything you need with a single click. A strong multipurpose application that can be used in mobile as well as in the system. Like all cloud storage applications, its functions are not stopping one to explore the files and post where ever they want to partake. A big deal to pass a modest amount of money and time-saving software.

Cons:

It runs better on high internet speed, but the configuration is better when upgraded versions will be installed. There should be an option for sharing files in bulk for fasted data collaboration.

Wade S.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2024

Great Software

We have had a great experience both using the Storage Commander program and working with the support with Storage Commander.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and a robust software program. Great support and a pleasure to work with.

Cons:

I can't think of any at the moment. We have used multiple self storage software programs and each has their downfalls, but Storage Commander checks the most boxes.

Reasons for switching to Storage Commander

Termination of previous software support.

Vendor Response

Hi Wade! Thank you so much for taking a moment to review your experience with Storage Commander software and team. I look forward to sharing your comments with them and if there is anything I can do ever personally assist you, please feel free to reach out to me directly. Sincerely, Charlie S. VP of Operations

Replied October 2024

Joseph C.

Verified reviewer

Investment Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2025

Non responsive dont return Sales or Tech support Voicemail!

SC has left users of DoorSwap with no Tech Support and no answers on the migration path! Left messages at Storage Commander for help, no response!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software could be great, but they send you to voicemail when you inquire. Same for Tech Support!

Cons:

Use DoorSwap.com; a sister company, tech support is now nonexistent, have major issues, can not get anyone to speak with. Our customers can no longer use an iPhone or Android to change passwords or lease a unit. Very Disappointing!

Chris H.

Verified reviewer

Consumer Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed March 2019

Five Star for Storage Commander!

I was nervous to switch to the cloud because the stand alone had worked so well for me in the past. I have been with the cloud version for close to a year now and I am very happy I switched! It works great and give me more options and ease to use at different locations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use, It is laid out so the average person can understand how it works. It flows very nicely. This is a good product, but the best thing about this company is their customer service specifically, she has gone above and beyond to answer any question or concerns I have had and made me feel very comfortable in my transition from stand-alone to the cloud-based version. Their techs are all very knowledgeable and fairly quick getting back to me.

Cons:

There have been a few glitches, but they are quick to fix the problems and get things running smoothly again. In the past they were slow to get back to me, but in the past few months I have noticed a remarkable improvement!

Vendor Response

Hi Chris, thanks for your great review! I couldn't be happier to know that everything is working well for you after your transition to the Cloud! We're working on even more features that should be released this year so hopefully it just keeps getting better and better!

Replied March 2019

Dan G.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Reviewed April 2023

Expectations Exceeded

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Along with the ease of set-up the thing I like the most is the support given during the entire process. From selection of the product through the set-up and now after training there is always someone to answer any questions or help out.

Cons:

As with any change it takes a bit of getting used to things but I have not found anything that discounts the conversion.

Reasons for switching to Storage Commander

Other product was sun-setting

Vendor Response

Hi Dan! Thank you so much for taking the time to write a review on your experience with our software and our team. I look forward to sharing your wonderful comments with them and know they will beam with pride when I do. If there is anything we can do to ensure your continued success with Storage Commander, you've got a full team there to support you. Sincerely, The Storage Commander Team

Replied June 2023

Stacie B.

Verified reviewer

Warehousing

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Don't trust your business to this software

The experience has been a nightmare. I have lost clients. I have lost sleep. I highly recommend you stay away from this company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The facility map is useful. The rest of the software is extremely buggy and the company mismanaged. Support is not existent. They were just acquired by a payments company and forced us to switch payment processors without notice.

Cons:

The company doesn't provide support. The software doesn't work. They recently forced us to change payment processors, changed pricing for payments four times in two weeks, and then cancel this with zero notice so we have no way to accept payments.

Reasons for choosing Storage Commander

Storage commander was less expensive and we have a single facility. We were just opening our single small storage facility and couldn't get the larger software providers to give us any attention.

Vendor Response

[This is now 2025]. We appreciate your review and have made significant improvements to Storage Commander. We invite you to review our latest release SC Navigator https://www.storagecommander.com/SC-navigator It addresses your concerns and many other challenges faces to self-storage operators.

Replied November 2025

Duane S.

Verified reviewer

Consumer Services

Self-Employed

Used daily for less than 12 months

Review source

Reviewed August 2022

Software doesn't work. Can't even move customers in or take payments most of the time.

I have lost customers due to the software not working correctly and have many irate customers that the next due date or amounts are not calculated correctly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

At first I was attracted to the price as they don't charge per unit and they don't charge for tech support.

Cons:

In my experience the software is full of bugs. They have a cloud based version and a stand alone version. You have to use both to get anything done because so much stuff does not work. Can't even move customers in and take payments half the time. It will charge the customers credit card but not compete move in. You also have to take the exact calculated payment or software will not allow you to take a payment. The calculated paid through date is wrong half the time. "Engineering" has been supposedly fixing these issues for the past 3 months but it still doesn't work. Tech support is non existent. The simple stuff will get fixed in 3-8 days, but anything that goes to engineering seems like it never gets fixed.

Reasons for choosing Storage Commander

Sitemap

Vendor Response

Replied November 2025

J.P. M.

Consumer Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed December 2016

Customer Service Second to None!!!

I recently had a massive computer/server failure and the team at Storage Commander were the best that I have ever worked with. The tech department and the engineers were absolutely wonderful and handled everything quickly and efficiently. We were down a minimal amount of time and the problems that occurred while doing the re-installation were quickly handled by the engineers. I have never had such fast, friendly, and patient customer service from any company that I deal with on a regular basis. They put my mind at ease and handled everything extremely well, including me. I was a basket case trying to get us back up and running again but the team at Storage Commander made everything seamless and as worry free as humanly possible!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and the team of professionals

Vendor Response

Hi JP! Thanks for mentioning our customer service and technical support with such high regard! Being able to deliver our customers a quick response is very important to us because we know it's important to each and every one of our users! Thanks! Best Regards, Kevin Kerr

Replied December 2016

Jennifer B.

Verified reviewer

Consumer Services

51-200 employees

Used daily for less than 6 months

Review source

Reviewed October 2019

Software for the advanced user.

My overall experience using this software has been a learning process. I feel that it should only be used by those with experience in the industry. I have a great deal of knowledge in self storage, but feel overwhelmed just booting up the computer at the start of the day.

Ratings Breakdown

Ease of use

Functionality

Pros:

I do like the feature of this software that allows the user to seamlessly switch from one site to another from a drop down menu and process any transaction as if you were physically at that location.

Cons:

The areas I feel this software could use improvement would be in the way they have everything categorized. There are too many sub-menu processes that should be put in a category of their own. I also feel that the software itself, has a slow loading & refreshing time.

Reasons for switching to Storage Commander

Different facilities have different owners.

Vendor Response

Thanks for your feedback and review Jennifer! We're currently working on streamlining some of the fields for a future release and we'll be sure to let you know when that happens. I'm surprised to hear about slow loading times though; I would probably suggest following up with support to check your internet speeds and to see if there are any configurations we could possibly optimize for you. Thanks so much again for being a Storage Commander user!

Replied November 2019

Ken E.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Excellent customer service

Before we started with Storage Commander we were using excel spreadsheet to keep track of our tenants payments, late fees and prepaid. It was time consuming as you can imagine not to mention the mistakes. Once we switched to Storage Commander our life became so much easier. The customer service goes above and beyond to help with any and all questions, and I have had many. I would recommend this software service to anyone in the industry.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly, the constant updates, that I can actually speak to a human being and get the needed help.

Cons:

I have nothing negative to say about this program.

Vendor Response

Thanks so much for your kind review Ken! We look forward to helping Flying Saddle Storage for years to come!

Replied March 2019