Remote Support and Meetings 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Remote Support and Meetings

4.2

(13)

Pricing

Starting at $14.00 per month

About Remote Support and Meetings

Remote Support and Meetings is a cloud-based remote support platform that allows users to conduct online training, meetings and demonstrations.

Remote Support and Meetings’ key features include concurrent meetings, room chat, screenshot sharing, proxy and HTTP support, desktop and audio recording and 2 digit support. The platform also comes with easy access URLs for PC variants and help desk tools. Additionally, the platform allows users to customize the services they want.

Remote Support and Meetings offers a 'Reconnect on Reboot' functionality that helps users during support sessions. Pricing of the product is based on a monthly subscription and support is extended via phone, email, live chat and documentation.

Remote Support and Meetings Screenshots

Remote Support and Meetings Pricing and Plans

Starting price: $14.00 per month

Free Trial

Free Version

Premium

$14.00

flat rate, per month

No plan information available

Professional

$19.00

flat rate, per month

No plan information available

Business

$40.00

flat rate, per month

No plan information available

Enterprise

$50.00

flat rate, per month

No plan information available

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Remote Support and Meetings Features

Popular features found in Remote Desktop
Access Controls/Permissions
Real-Time Chat
Remote Printing
Screen Recording
Screen Sharing
More features of Remote Support and Meetings
Activity Tracking
Annotations
API
Authentication
Chat/Messaging
Collaboration Tools
Conferencing
Customizable Branding
Desktop/Browser Sharing
Diagnostic Tools
Document Storage
Event Logs
File Management
File Sharing
File Transfer
Live Chat
Meeting Management
Mobile Access
Mobile Screen Sharing
Monitoring
Multiple Monitor Access
Multiple User Accounts
On-Demand Recording
Performance Metrics
Presentation Streaming
Presenter Control Management
Real-Time Monitoring
Real Time Screen Sharing
Remote Access/Control
Remote Monitoring & Management
Remote Update/Installation
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Scheduling
Screen Capture
Secure Login
Self Service Portal
Session Recording
Session Transfer
SSL Security
Troubleshooting
Two-Factor Authentication
Two-Way Audio & Video
Unattended Access
User Management
Video Call Recording
Video Conferencing
Video Streaming
Video Support
Whiteboard

Remote Support and Meetings User Reviews

Overall Rating

4.2

Ratings Breakdown

46%

31%

23%

Secondary Ratings

Ease of Use

4.5

Value for money

4.1

Customer support

4.1

Functionality

4.0

Nathan R.

Verified reviewer

Used other for more than 2 years

Review source

Reviewed December 2017

it is a simple program to remote connect to another pc

This is a good software to remote connect to a pc, it is not bad and it gets the job done. It works when other non-popular solutions don't work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

this is a neat little program that works well but is not very popular. You can remote to any pc but it is not as easy or simple or others, I would not use it for large deployments.

Cons:

It doesn't feel like other do, you tend to feel it is not matured like other programs that do the same. Don't get me wrong, I have nothing negative to say about it, but it just doesnt feel as developed as others do.

Cristian M.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed October 2024

A Great Remote Support Solution For Business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With this amazing tool, managing remote access and support is easy It is solid secure and using the tool is straightforward.

Cons:

No any regrets as Remote Support and Meetings delivers.

Steven M.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed July 2019

Ok Program

Its ok

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

You can remote view an unattended PC without needing to have someone at the other end

Cons:

The system freezes frequently requiring to close the browser and reconnect

Reasons for switching to Remote Support and Meetings

Price

Anthony F.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2022

Easy to implement in a desktop software environment

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of deployment, and relatively easy to use by end users.

Cons:

Conflict with caps lock is annoying but easily solved.

Meghan S.

Verified reviewer

Accounting

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed June 2023

Remote Support

I like Remote Support and Meetings and would use it again. I have found better options for my particular needs, but I would use it again if I found it fit my needs.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I like that there is a free version clients can use.

Cons:

It can be difficult to help users get it set up on their end sometimes.

Verified

Reviewer

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed December 2017

Easy to use but slow in remote performance

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use and download and it's very quick to install, can be done by any non tech savy person

Cons:

It's a bit slow in performance, once I take remote control of the other computer it will show it like a slow connection, I know it's not because of that because I've tried other remote control softwares which work just fine.

Sam H.

Verified reviewer

Information Technology and Services

51-200 employees

Used other for less than 12 months

Review source

Reviewed February 2019

ShowMyPC is easy to use

This was easy for me and my client to use, the shared URL makes it very simple and fast to use. The client was happy because we were able to get connected so quickly.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like that you have other people connect to your PC with a specialized URL, that allows for immediate an on demand remote access.

Cons:

It's not a huge deal, but it will keep showing you options that aren't available unless you pay for it. I would think that if you are choosing to use the free version yo are not interested in the pay option. But if maybe just show that option once at the beginning or the end.

John S.

Verified reviewer

Telecommunications

2-10 employees

Used daily for free trial

Review source

Reviewed August 2020

Great and easy

Great experience highly recommended easy to use and user friendly tools and features that met any bussiness needs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the easy to use interface and user friendly design

Cons:

I didn’t like the lagging but maybe the internet connection issue

Donna J.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed March 2018

Show my PC is very easy to use but it is costly for small businesses or single users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Show my PC is easy to use and the HELP area is very detailed so that you fully understand what needs to happen so that you don't need to ask for HELP.

Chritina Z.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used monthly for less than 6 months

Review source

Reviewed February 2023

showmypc

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

A great tool for working and connecting your team. The team is interconnected, collaborative and productive. We can easily call a meeting or share files with each other and work on projects regardless of location. Easy to deploy, very user friendly interface. In my opinion, not a very popular tool, due to the partial functionality that is filled by the existing MS Teams from the Office 365 series. However, these do not allow you to connect to another computer in case of remote access.

Cons:

Occasional lagging, but nothing that couldn't be survived. Otherwise I was happy with the usage, user friendly, integration fine, recommend.

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