SetMe 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

SetMe

4.7

(41)

Pricing

Starting at $8.25 per month

About SetMe

SetMe is a remote desktop powerhouse designed for securely accessing and controlling remote PCs and Mac computers from anywhere in the world. Built using the latest communication technologies, SetMe offers a powerful feature-set, which includes unattended access, multi-session handling, end-to-end encryption, two-factor authentication, user management, advanced reporting, remote system information, multiple screen scaling options, connection statuses, drag-and-drop and copy-paste file transfer, video recording, and much more.

SetMe Screenshots

SetMe Pricing and Plans

Starting price: $8.25 per month

Free Trial

Free Version

Core

$8.25

flat rate, per month

Plan includes:

Single-user license
10 unattended devices
10 concurrent sessions
All-in-one remote desktop toolkit
File transfer and clipboard sync
Remote restart with auto-reconnect
Session recording and more

Solo

$33.00

flat rate, per month

Plan includes:

Single-user license
Unlimited concurrent sessions
Unlimited attended devices
200 unattended devices
Basic reporting functionality
All-in-one remote desktop toolkit
File transfer and clipboard sync
Remote restart with auto-reconnect

Professional

$41.00

flat rate, per month

Plan includes:

Multi-seat license
Unlimited concurrent sessions
500 unattended devices
Unlimited attended devices
Unlimited unattended devices
Advanced team reporting with export capabilities
All-in-one remote desktop toolkit
File transfer and clipboard sync
Remote restart with auto-reconnect

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SetMe Features

Popular features found in Remote Desktop
Access Controls/Permissions
Real-Time Chat
Remote Printing
Screen Recording
Screen Sharing
More features of SetMe
Activity Dashboard
Activity Tracking
Alerts/Notifications
Authentication
Chat/Messaging
Commenting/Notes
Customizable Reports
Drag & Drop
Employee Activity Monitoring
Encryption
File Sharing
File Transfer
Live Chat
Messaging
Multiple Monitor Access
Multiple User Accounts
Performance Metrics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Updates
Remote Access/Control
Remote Support
Remote Update/Installation
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Secure Data Storage
Secure Login
Self Service Portal
Session Recording
SSL Security
Summary Reports
Troubleshooting
Two-Factor Authentication
Unattended Access
User Management
Whiteboard

SetMe User Reviews

Overall Rating

4.7

Ratings Breakdown

73%

24%

Secondary Ratings

Ease of Use

4.8

Value for money

4.5

Customer support

4.8

Functionality

4.6

Quincy M.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Success on All Fronts

Previously 4

Working remotely would not be possible without SetMe. Having this tool in our team's toolbox has given us the flexibility to support from anywhere.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have fully transitioned to utilizing all that SetMe offers, and have thoroughly enjoyed the use of the standard client sessions, unattended access, and access history.

Cons:

Working predominantly on macOS devices, recent version upgrades have prevented SetMe Unattended from being available and needing other services like Screen Sharing to work. If Apple provides some flexibility to the business environment, this would no longer be an issue.

Reasons for switching to SetMe

We used the control permissions from Zoom and Teams for our macOS support when the pandemic hit and it was clunky at best. Being able to use an app that is built out for macOS remote support was an absolute game changer.

Vendor Response

Hi Quincy — thanks for the thoughtful review and for trusting SetMe for remote support. Regarding the recent macOS unattended issue after recent updates: we’re aware of it and actively working on a fix (including coordination with Apple's team and their requirements). We expect this to be resolved in the near term. Thanks again for your patience and continued business! — The SetMe team

Replied January 2026

Luke W.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Reviewed December 2024

Simplest and Easiest Remote Software Ever

Easily one of the best remote software out there for the sake of simplicity . We have tried all of the big name brands and none are as straight forward and easy as SetMe.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extremely easy to use! End users only need to provide a 6 digit code which couldn't be much more simpler.

Cons:

Getting onto Mac OS can be sometimes a challenge as it needs extra requirements to run but that more of Mac thing really.

Reasons for choosing SetMe

Far far cheaper and easier than any of the other choices.

Reasons for switching to SetMe

Early access and loyalty discount for trying it out before it released fully.

Eugene W.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 12 months

Reviewed July 2024

Great alternative remote assistant tool!

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It's easy and straightforward to set up a remote assist session, the client is lightweight and does not cause a lot of performance impact on the host's PC.

Cons:

The clipboard might break sometimes during the support session.

Reasons for switching to SetMe

It now supports Mac, compared to FixMe.

Vendor Response

Hi Eugene, Thank you for taking the time to leave SetMe a review and for being our valued customer! Sorry to hear that you've experienced sporadic problems with the clipboard. I assure you that there have been no clipboard transfer issues detected on our end. If you're still experiencing the issue you described, don't hesitate to contact our support team: support@set.me They'd be happy to help! Thanks, Dan | Techinline

Replied October 2024

Liz M.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Very happy with SetMe

Excellent product, very easy to use, simple for my remote clients to set up and unattended access is stable and secure.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Stable and secure connection to my remote clients is imperative and SetMe provides this in abundance.

Cons:

Navigation in the 'unattended' list can feel a little awkward at times and moving of clients into correct folders could be more intuitive.

Reasons for switching to SetMe

SetMe has the ability to access Mac OS, which FixMe.IT did not.

Tom T.

Verified reviewer

Hospitality

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed March 2025

Great product still needs a little work

For the most part SetMe does everything I need it to, it is by far the best remote application I have used.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that I can connect to both windows and MAC is a plus. Also not having to deal with windows user account control is very nice

Cons:

Still not sure about the unattended install and not allowing user to uninstall. The stored password creds have yet to work for me, when you click on sign in nothing happens

Reasons for choosing SetMe

We used FixMe.IT for several years but with SetMe having the ability to connect to MAC pc's as well it made the choice easy

Reasons for switching to SetMe

Ease of use, not having issues with access control

Vendor Response

Hi Tom, Thank you for sharing your experience and for being our valued customer! Could you share more details about the auto sign-in issue you've been experiencing? Don't hesitate to reach out to our support team with your feedback, I'm sure they will be able to find a solution: support@set.me Best, Dan | Techinline

Replied March 2025

Logan S.

Verified reviewer

Primary/ Secondary Education

201-500 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

Great remote control software!

It's been great to use - so much better than my previous remote control software. Unattended access works like a dream!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, speed is great, install is easy, pricing is good - just a great product!

Cons:

Most of my "issues" are already on their feature roadmap, but my 2 biggest requests would be better multi-monitor support, and a mobile app!

Reasons for switching to SetMe

Pricing was ridiculous and the features were starting to lack.

Derek V.

Verified reviewer

Consumer Goods

51-200 employees

Used daily for less than 2 years

Reviewed February 2025

SetMe - The best choice for remote support

Very nice - not overwhelmed with excess features that "clunk up" the menus. It just gets me where I need to go quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, quick to operate. Nice that it works cross-platform. Also the price is right.

Cons:

Program itself updates all the time. Seems like a couple times per week it's going through an update.

Reasons for choosing SetMe

Cost, usability, cross-platform support.

Vendor Response

Hi Derek, Thank you for taking the time to share your experience and for being our valued customer! We're constantly working to introduce new features, enhancements, and bug fixes in order to improve your experience with SetMe. Please note that only essential updates that contain new features and important performance improvements require installing the newest version of the Expert console: 1) the orange icon in the Expert app's top bar signals that a major update has arrived and you won't be able to start a new session unless you upgrade to the newest version, 2) the green icon means that a minor update is available and you can upgrade the app to its latest version whenever you're ready. Hope this helps! Thanks, Dan | Techinline

Replied March 2025

Ceiron J.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Reviewed January 2025

Almost perfect bit of software

Excellent. I use it heavily every day and I would gladly recommend it to anyone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Really easy to use software for both client and support users, great UI, excellent support. Love that you can now see system info and paste clipboard data as keyboard strokes.

Cons:

The ctrl+alt+del button is too easy to click when trying to select the sub-menu the enters clipboard data as keystrokes. I've had numerous instances where Windows UAC pops up, I misclick on the tiny button to open the sub-menu that contains the function to enter clipboard data as keyboard strokes, accidentally click ctrl+alt+del and it closes the UAC. I've also accidentally clicked the windows+L option above which equally should be in a separate area. If you accidentally click the Windows+L button while you're working on a users machine while they are away, it can be very frustrating if you don't have their password to log back in.

Vendor Response

Hi Ceiron, Thank you for sharing your experience with SetMe and for being our valued customer! Based on your feedback regarding the toolbar UX issue, we've made enhancements to the dropdown menu functionality. You can now access the menu by clicking the entire menu button, rather than having to click the tiny arrow. Please let us know if this resolves the issue for you. Best, Dan | Techinline

Replied January 2025

Jim T.

Verified reviewer

Machinery

51-200 employees

Used daily for more than 2 years

Reviewed October 2024

SetMe -TopNotch Remote Software

Overall, excellent experience. I've used FixMe and then SetMe for many years - this new program has more bells/whistles, but keeps the simplicity and functionality that I've grown to appreciate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simplicity of use. Management and Connection is straightforward and quick.

Cons:

UPDATES - I know they're still developing, but seems like there is an update every couple of days - Each update requires the new software to download, update, and often log back in. Once it's finished and you're logged in, everything is quick but it's become a bit annoying at the frequency.

Reasons for choosing SetMe

Price, easy of use, Rapid support response.

Vendor Response

Hi Jim, Thank you for taking the time to share your experience and for your valued long-term business with both SetMe and FixMe.IT. With SetMe, we strive to create the most reliable remote support tool on the market, which is why we're continually improving our app by introducing new features, improvements, and bug fixes. However, we've scaled back on frequent updates recently. Moreover, there are different notifications displayed in the topbar of your Expert console which can help you see whether you need to update right away or postpone the update: 1) the orange icon signals that a major update has arrived and you won't be able to start a new session unless you upgrade to the newest version of SetMe, 2) the green icon means that a minor update is available and you can upgrade the app to its latest version whenever you're ready. I hope this helps! Thanks, Dan | Techinline

Replied October 2024

Fernando M.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

easy to use