SetMe 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

SetMe

4.7

(41)

Pricing

Starting at $33.00 per month

About SetMe

SetMe is a remote desktop powerhouse designed for securely accessing and controlling remote PCs and Mac computers from anywhere in the world. Built using the latest communication technologies, SetMe offers a powerful feature-set, which includes unattended access, multi-session handling, end-to-end encryption, two-factor authentication, user management, advanced reporting, remote system information, multiple screen scaling options, connection statuses, drag-and-drop and copy-paste file transfer, video recording, and much more.

SetMe Screenshots

SetMe Pricing and Plans

Starting price: $33.00 per month

Free Trial

Free Version

Solo

$33.00

flat rate, per month

Plan includes:

Single-user license
Unlimited concurrent sessions
Unlimited attended devices
200 unattended devices
Basic reporting functionality

Professional

$41.00

flat rate, per month

Plan includes:

Multi-seat license
Unlimited concurrent sessions
Unlimited attended devices
Unlimited unattended devices
Advanced team reporting with export capabilities

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SetMe Features

Popular features found in Remote Desktop
Access Controls/Permissions
Real-Time Chat
Remote Printing
Screen Recording
Screen Sharing
More features of SetMe
Activity Dashboard
Activity Tracking
Alerts/Notifications
Authentication
Chat/Messaging
Commenting/Notes
Customizable Reports
Drag & Drop
Employee Activity Monitoring
Encryption
File Sharing
File Transfer
Live Chat
Messaging
Multiple Monitor Access
Multiple User Accounts
Performance Metrics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Updates
Remote Access/Control
Remote Support
Remote Update/Installation
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Secure Data Storage
Secure Login
Self Service Portal
Session Recording
SSL Security
Summary Reports
Troubleshooting
Two-Factor Authentication
Unattended Access
User Management
Whiteboard

SetMe User Reviews

Overall Rating

4.7

Ratings Breakdown

73%

24%

Secondary Ratings

Ease of Use

4.8

Value for money

4.5

Customer support

4.8

Functionality

4.6

Quincy M.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Success on All Fronts

Previously 4

Working remotely would not be possible without SetMe. Having this tool in our team's toolbox has given us the flexibility to support from anywhere.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have fully transitioned to utilizing all that SetMe offers, and have thoroughly enjoyed the use of the standard client sessions, unattended access, and access history.

Cons:

Working predominantly on macOS devices, recent version upgrades have prevented SetMe Unattended from being available and needing other services like Screen Sharing to work. If Apple provides some flexibility to the business environment, this would no longer be an issue.

Reasons for switching to SetMe

We used the control permissions from Zoom and Teams for our macOS support when the pandemic hit and it was clunky at best. Being able to use an app that is built out for macOS remote support was an absolute game changer.

Vendor Response

Hi Quincy — thanks for the thoughtful review and for trusting SetMe for remote support. Regarding the recent macOS unattended issue after recent updates: we’re aware of it and actively working on a fix (including coordination with Apple's team and their requirements). We expect this to be resolved in the near term. Thanks again for your patience and continued business! — The SetMe team

Replied January 2026

Jonathan S.

Verified reviewer

Computer & Network Security

Self-Employed

Used daily for less than 12 months

Review source

Reviewed February 2025

Superb compared to other options ...

very nice I don't like that interruptions when i open setme console on another computer and i always get that another session was in session and i have to click and then close and then get going ... maybe add a MAC ADDRESS security option, so that any of these MAC addresses are allowed to use the set.me console. ?????

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

not sure ... but certainly improvements over fixme. I would like the downloads function to be a bit more obvious when i goto www.set.me :: like a login link on that page.. Support has been VERY RESPONSIVE and has implemented several of my "wonderful" suggestions. :-)

Cons:

improve: I think that little square to minimize the top ribbon should go on the far left or right side so it doesn't eat up screen real-estate. I typically keep it there, but that extra vertical space getting used by the little square is a tad annoying....also: the scroll bar at the bottom of hte screen for multiple monitors needs to be bigger and a bright color like GREEN on BLACK or somthing so it obvious that there are multiple monitors .... ALSO: on unattended, sometimes when i connect to clients, they still have things open, would be NICE if maybe: the TEXT window auto-appeared in teh middle of their screen maybe to alert them that remoting is now happening, or something like that: I think maybe instead of just opening their screen that the bar appears to either texxt or remote open or something just to cause a delay maybe.

Reasons for choosing SetMe

pricing, features, updates over fixme........................multiple other options, but pricing was just silly for my little business. teamviewer, and others

Reasons for switching to SetMe

better options, improvements over fixme .... but I waited a long time to do it.

Kurt R.

Verified reviewer

Construction

Self-Employed

Used weekly for free trial

Review source

Reviewed January 2026

A Great Choice for multiple, On Demand, remote connectivity for support

Very similar to my uses with another client who set me up to connect to some remotes for a year (FiXme.IT) and was very effective.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of setup and use. Zero learning time. Cool interface. Seems like it may fill the bill for what I need it to do.

Cons:

Only Windows OS to connect is a downfall, since I was able to review remotes from my phone or tablet (I even have a wireless keyboard them). Now, I would need a laptop in my pocket to go wirelessly and a hotspot on my phone.

Reasons for switching to SetMe

More constant connections was the primary reason

Vendor Response

Hi — thanks for the feedback. Just a quick clarification: SetMe supports macOS and Windows for the technician (Expert) app, and you can connect to both Mac and Windows remote computers — it’s not limited to Windows only. Thanks again — and feel free to reach out to our support team if you’d like help getting the most out of SetMe.

Replied February 2026

Robert V.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Reviewed October 2024

Network Technician

Meh, might hang on to fixme for a while yet till more issues are resolved.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

MFA authentication though smart phone apps. MAC remote support. Connects back to remote sessions after restarts (fixme would have problems with this).

Cons:

Top bar is annoying when in remote sessions. Scale it in to the window or allow it to be auto-hidden like in fixme. Admin rights to install setme as a service require the customer to click allow where fixme would just work. Still major clipboard issues just like with fixme if connected to more than one remote session. Less likely to connect back to remote session if joining a domain or changing any network or user profile settings than with fixme. Malware scan tools find SetMe as a threat. Some customers get stuck at connecting (after they have given us a the code) with SetMe and FixMe works fine.

Reasons for switching to SetMe

For app based MFA support...............

Vendor Response

Hi Robert, Thank you for taking the time to share your experience! Our goal is to make SetMe the best remote support solution for your needs, so we greatly appreciate your candid feedback. I've received a confirmation from our support team that there should be no connection issues at the remote end provided that the customer has a working internet connection. If you continue to experience the same issue, please reach out to support directly at support@set.me. They'd be happy to provide a solution! As for the clipboard problem that you mentioned, it's actually a security measure that prevents the accidental pasting of sensitive content, such as passwords, when connected to multiple sessions. However, we do understand the importance of being able to share the clipboard with multiple remote machines. Soon enough, we're going to introduce a new setting that will allow you to choose if you want to share clipboard content across all connected sessions. Best, Dan | Techinline

Replied November 2024

Dennis H.

Verified reviewer

Computer Networking

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Why I like SETME

Support gets back to you right away I have had all issues resolved I like this software more than some others I need to use for my clients again quick always connects easy interface

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is quick to load interface is easy to use I have control of what I need to do

Cons:

Had several issues after upgrading from Fix me to set me as far as installing remote client un attended access but not fixed Support starts with a canned reply

Reasons for choosing SetMe

cost and ease of maintenance I believe that set me will add more features like connect to MAC and Phones

Reasons for switching to SetMe

wanted more security and better features

Vendor Response

Hi Dennis, Thank you for sharing your SetMe experience and for being our valued customer! Please note that SetMe already supports macOS, allowing you to use the Expert app on your Mac and connect to both attended and unattended Mac computers. Best, Dan | Techinline

Replied March 2025

Keith H.

Verified reviewer

Electrical/ Electronic Manufacturing

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

A Great Remote Support Product with a great price.

Set Me has been a great experience an we use it company wide for our helpdesk and technicians to assist our members around the world.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that the product is constantly updated to keep on top of the security aspects. We also like the unattended features and the means to secure who can and cannot access certain workstations.

Cons:

The fact that they push updates at any particular time and there are times when you are in a hurry to access a workstation that you have to wait for the application to update.

Reasons for choosing SetMe

Pricing and available features. Best value for the buck.

Reasons for switching to SetMe

It was an upgrade of the other product and had more options so we made the switch.

Jason B.

Verified reviewer

Computer & Network Security

Self-Employed

Used daily for less than 2 years

Review source

Reviewed May 2025

Great price, better features

Great features, never need text support. I have been using them since the fix me days and never had any major issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Copy paste files. Easy to use dashboard with integrated text, screen recording, os version and even uptime.

Cons:

Will not run on IPad. This would be nice for quick screenviews when I’m away from my desk or otherwise need to do a simple task.

Reasons for choosing SetMe

Easier interface and an easier deployment

Reasons for switching to SetMe

Cost prohibitive. I was paying at least 10 times

William F.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Reviewed October 2024

Great Product - Huge Improvement upon FixMe.IT

A very good product and an important tool in my support services tool kit. It helps me to remotely manage servers and desktops for my clients all over the world with ease.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All the great featured of FixMe.IT but now with Mac support. Also, if you are a FixMe.IT customer they will migrate your connections to the new service. This includes all of the unattended account credentials, etc.

Cons:

I would love to see support for mobile devices. I think this is still lacking. Also, the price increased by about 33% on a monthly basis. But with the price increase over at FixMe.IT it is only a little more a month for all of the advanced features.

Reasons for choosing SetMe

A combination of pricing, features, and support made SetMe a more valuable option for us. The other products had lower endpoint limitations for the price or lacked solid support for when we are having issues.

Reasons for switching to SetMe

We switched because the SetMe product included Apple support but also because the pricing increases on the FixMe.IT product made it almost a wash.

Vendor Response

Hi William, Thank you for taking the time to leave us a five-star review and for being our valued customer! We're happy to know you've had a positive experience with SetMe. We'll continue adding new features and enhancements to provide you with the best possible experience. Of course, we understand the importance of mobile device support. This feature is in the pipeline and will be added to the Feature Roadmap on our website. Best, Dan | Techinline

Replied November 2024

Ryan J.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for less than 12 months

Reviewed October 2024

SetMe Review After Migrating from FixMe

Connection options are way better, and it's nice to be able to connect to multiple devices at once. I also like the tags feature so I can organize in a more logical way. I am looking forward to coming features like dark mode and auto-reconnect when switching to my expert console from another device.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The evolution of features from FixMe allow for more flexibility in how I connect and manage my remote computers and servers. Their support has been *very* accepting of feedback and incorporating ideas into new versions of the product.

Cons:

Some design UI leaves less room to see important information that I use when connecting to multiple machines at once, say during a maintenance window. I would like to see the connection information condensed so allow me to see all of my connections at a glance without scrolling.

Reasons for switching to SetMe

Mostly for multi-platform support, as I run both Windows and Mac systems.

Vendor Response

Hi Ryan, Thank you for sharing your experience with SetMe and for being our valued customer! A quick note regarding the UI improvement you suggested: soon enough we're going to introduce a new "compact mode" allowing you to see more connection information all at once without having to scroll up and down the client list. Best, Dan | Techinline

Replied October 2024

Liz M.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Very happy with SetMe