Oracle CRM On Demand 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Oracle CRM On Demand

4.4

(31)

Pricing

Pricing available upon request

About Oracle CRM On Demand

Oracle CRM On Demand is a cloud-based suite containing integrated, business applications that enable organizations to make decisions and manage costs of operations. The suite includes customer relationship management (CRM) solution designed to help sales, service and marketing departments make information-driven decisions and manage costs and performance. It helps streamline business processes and allows key divisions to draw references from the same source of data.

Sales applications include sales force automation, sales order management and channel management. Marketing applications include marketing automation, marketing resource management and tradeshow management. Service applications include customer service, field service, call center and self-service.

Oracle CRM On Demand also consists of applications for managing operations related to services, finance, human capital, project portfolio and supply chain.

Support is available through an online knowledge base and via phone.

Oracle CRM On Demand Screenshots

Oracle CRM On Demand Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Oracle CRM On Demand Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of Oracle CRM On Demand
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Audience Targeting
Campaign Analytics
Campaign Management
Channel Management
Configurable Workflow
Contact Database
Contact Management
CRM
Customer Engagement
Customer Social Profiles
Customer Support
Customizable Branding
Customizable Fields
Data Visualization
Email Marketing
Forecasting
For Insurance Industry
Lead Management
Lead Nurturing
Lead Qualification
Live Chat
Marketing Automation
Monitoring
Multi-Campaign
Multi-Channel Social Integration
Opportunity Management
Pipeline Management
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Reminders
Reporting & Statistics
Sales Forecasting
Search/Filter
Sentiment Analysis
Social Media Integration
Social Media Monitoring

Oracle CRM On Demand Integrations

Microsoft Outlook

Oracle CRM On Demand User Reviews

Overall Rating

4.4

Ratings Breakdown

55%

35%

10%

Secondary Ratings

Ease of Use

3.9

Value for money

4.2

Customer support

4.1

Functionality

4.3

Have you used Oracle CRM On Demand and would like to share your experience with others?

Verified

Reviewer

Computer Software

501-1000 employees

Used monthly for less than 6 months

Review source

Reviewed November 2018

A crm software you can depend upon

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A essential software to use in market research n handle customer n client n it user friendly n gives n handle all customer data

Cons:

It gives some warnings some times hangs but otherwise it's fine

Christopher L.

Verified reviewer

Education Management

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed July 2019

Great software, very efficient and have a very intricate UI

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Oracle CRM on demand is a great software and have a very friendly UI. It is fairly easy to setup and feels very smooth. It allowed me to track all orders from customers where the software will provide all details ranging from arrival of delivery to customer details. At first it was hard to understand the functions and interface of the software but once you familiarize yourself with the software and with additional training that could be provided, everything will make sense and will be easier to use. There are easier to use tools out there such as Salesforce if you don't want to go through all the customization process and learning process. Overall, Oracle CRM on demand is a great software that has hardly any faults.

Cons:

Takes time to familiarize yourself with the software in order to be efficient at using it.

Natasha S.

Electrical/ Electronic Manufacturing

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2018

Oracle

Ratings Breakdown

Ease of use

Functionality

Pros:

Oracle is a great tool for multiple people trying to on the same page. It makes it easy to see where a project is at in it's stage. You can also read multiple reports on a certain job.

Cons:

Oracle is a complex tool. Once you learn the system it works great, but learning is difficult. It is difficult because there are so many different things to do with the tools.

Felix F.

Primary/ Secondary Education

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2018

The definitive solution to solve many business problems, is able to provide a broad vision of the business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Is perfect for the management of multiple sales teams in multiple locations, there are no limits for integration with other platforms, especially with Ofice365. is totally intuitive and promotes collaboration and teamwork, superior generation of reports and reports (customization), agility in the search for information (Opportunities and budgets)

Cons:

Is a bit slow, it requires a great and experienced internal support for optimal results, it is very expensive for small companies, the user experience is not the best, the interface was not visually attractive, it is rigid. Workflows and mail notifications are deficient. The user experience on a mobile device was not the best.

Bradley B.

Verified reviewer

Farming

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

CRM is great for notes

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ability to find notes from any point in time

Cons:

The software at times can have its bugs and glitches

Matthew K.

Verified reviewer

Real Estate

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed September 2017

We use this as the back end of our software for marketing

Great product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that it will integrate with our cloud system. There is no issues at all between the two and is seemless

Cons:

I wish it was a little easier to use as we need to have our programer do any updates and make sure that we are trained

Marriah G.

Oil & Energy

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed August 2017

Efficient and Functional

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Oracle CRM has the capability to track multiple KPIs and customize the data your organization is interested in tracking.

Cons:

Oracle CRM is not as intuitive as I'd like. Certain functions aren't as simple to figure out as they should be, so user training is critical and users encounter some challenges trying to perform simple tasks.

Veronica M.

Verified reviewer

Management Consulting

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed January 2019

Amazing CRM Platform With Oracle!

Ratings Breakdown

Ease of use

Functionality

Pros:

It's no secret that Oracle has been the major player in the software space for decades at this point. Probably older than me haha! Still, they know what they are doing when it comes to creating a CRM that works. I've been super happy using Oracle CRM On Demand. My guess is you will be too!

Cons:

It did take me a bit of time transitioning into the larger enterprise type of software. However, I was able to make the transition smoothly with the support provided by Oracle!

Mark R.

Computer Software

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2018

Best CRM On Demand We Found!

Ratings Breakdown

Ease of use

Functionality

Pros:

Oracle CRM On Demand is the best we tried! It's been a continuous process to find a CRM that fits our needs as a growing organization. Oracle CRM provided so many solutions with their platform that we've found a winner!

Cons:

The integration to load our previous CRM's information in took a bit of time to transition in. Once this was done everything was smooth, this was the most time consuming part of the start up process.

Asad S.

Verified reviewer

Retail

10000+ employees

Used daily for less than 12 months

Review source

Reviewed December 2019

best system