Runit RealTime 2026: Benefits, Features & Pricing

Better Visibility to Inventory Ability to Grow

Wanting the best POS system for my company, I went with the most popular brand name out there being used by some of the largest chain stores in the nation. Worst mistake of my life. I spent $20,000 on purchasing the equipment, set-up, installation, training, tech-support and the like. It was a nightmare from the first week. The company was slow to respond, the set-up and training fees were unnecessary, and most importantly the software was nowhere near what I wanted. I realized that in the POS world, the popularity of a POS software company has NOTHING to do with how good the software is, or if it will handle your specific needs. Every business requiring a POS system has different industry needs. For our business at The Root Beer Store, we have a cross of retail sales and fast-casual food service. After our nightmare with the other POS company, we set up a spreadsheet with a list of 20-30 very specific things we needed. Everything from inventory transfer capabilities and invoicing, to quick menu features and free customer service. Even little things like a tally/count of items being rung up were important to us--something so simple, yet a feature our last service did not have. We then spent weeks researching, downloading trial-versions, talking to reps, and investigating which of the myriad companies out there had it all. We narrowed it down to 20 companies, then 10, 5, and then just the last 2 or 3. We ended up with Runit...and couldn't be happier. Wow. Runit has proven to be exactly what we needed, and is VERY versatile. Although it is specifically geared towards the shoe/textile industry, it still works perfectly for our needs. I wholeheartedly recommend this software to anyone who does not want to go through what was for me, the most costly business mistake I have ever made in my 26 years of running a business. As an FYI--I know this is a glowing review, but please know I don't work for the company, am not being compensated, and personally as the President of the company don't even have time to write such reviews being as busy as I am...but wanted to for the sole reason that they have saved my life vs. my experience with the "other guys."

The other night I was updating 4 different computer terminals. As is the case with many upgrades or updates sometimes issues will occur. I ran into a driver problem with one of my printers and I had been staring at the same problem for far too long at a very late hour. I was distressed to say the least. It was around 2 a.m. and I decided to call Runit. I did not believe that anyone would be there but I called anyway and after only a few rings I hung up in defeat. It was only after a few moments that my phone rang. Runit was actually calling me back and at 2 a.m. A very friendly and courteous technician named Derryck was able to help me refocus on the problem and together we solved the issue. Just having someone on my team was the boost I needed to get through my trouble so the next day our business could perform the way it should. This is just one instance of the help I've had from Runit. Their tier 3 staff is also exceptional. I can't spell that out enough. People like Betty, Mark, and Walter are impressively masterful. It's an utter relief to hear their voice on the other end of the line whenever a problem occurs. They make me feel so confident that an effective answer is on the way and quick. The best thing I love about Runit is their human touch. So many other companies I have had to deal with either have too much of a process just to get to a person to help or unattainable. I am very pleased with the fact that when I have a problem, day or night, I can actually reach a knowledgeable professional that is going to get me to the other side. I wish more companies were like this.

I liked RunIt alot. the store i managed before opening my store had it an i set it up for 4 stores. I would have used it for my own store, however it can be rather expensive for a start up.

We came to Runit a few years ago, interested in their integrated inventory and POS system. We spoke at length to 3 different POS companies. We were most impressed by how RUNIT's software could take our business to the next level. But in all fairness, they were at par with another company we spoke to (don't get me wrong, both were highly qualified), but what made them stand out was the overall helpfulness and willingness of their people to go out of their way for us. We've been exceptionally impressed with their people from the CEO (yes, he gets involved when there's a problem) down to the folks at the service desk. With any POS/inventory software company, there's going to be bumps in the road, so you need someone who'll fix it. We're a small company and technology is not our thing (in fact, it's the opposite of our thing). All the more reason, we need someone who'll be there to help us through all the confusion. And that's Runit.

Overall, Runit is easy to use and very user-friendly. This is my first experience with this type of program and I found it pretty easy to catch on to. The customer service has been excellent! There is never a long wait time and the people on the phone are always very knowledgeable about the product and helpful. The one con would be personalization of the system. If there were ways to set limits on what some users are able to do. For example, we consistently have issues with people printing tickets in the receiving process without hitting "OK" which results in items not being received in the system but still able to be rung up, thus creating negatives. This would be the number 1 thing I would love to be able to change about the current system.

We were a one single store business 4 years ago. We now have 8 retail stores in 5 states and an online site. We needed a POS solution that was easy to install, easy to learn and offered 5 star support so that our employees could focus on selling our Bluetique women's clothing and accessories and not on technology. The initial training that we received was absolutely top notch. Ongoing support when we have questions or need support for the hardware is exceptional. The RUNIT team takes responsibility for making sure we get the answers we need or that the issue is resolved in a timely manner. I highly recommend the RUNIT RealTime POS system.

Overall, Runit is an easy to use and very user-friendly POS. The customer service is excellent as the staff seems to be able to come up with solutions to our unique issues! This is important as all business has their own challenges, and an off the shelf software usually makes you run your operation based upon it. RunIT POS is flexible enough for us to operate how we need to for our market. Coming from an IT perspective, I would like a bit more granular security setting and a better connection to the database for reporting purposes, but that is just nitpicking. Overall, the POS is exactly what one wants from it at a very good price.