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UpMenu

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Overview

UpMenu 2026: Benefits, Features & Pricing

Wondering if UpMenu is right for your organization?

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

UpMenu
UpMenu
4.9
(12)

Pricing

Starting at $49.00 per month

About UpMenu

UpMenu is an online ordering system that allows restaurant customers to order food directly from the website. In addition, each restaurant can run its own mobile application, which allows the customer to order food at any time.

The system includes additional marketing functions. UpMenu customers can use the loyalty program operating both online and offline, the promotion engine, and marketing automation. Each restaurant also automatically builds its newsletter base and has the option of sending email, SMS and push campaigns.

Each restaurant can independently configure online ordering, draw the delivery areas on the map, enter the menu and choose payment methods. UpMenu allows you to have online payments. An additional option is to build a restaurant website using free templates.

There is one out of three subscription options to choose from. Customers do not pay commission based on the value of the order.

UpMenu Screenshots

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UpMenu Pricing and Plans

Starting price: $49.00 per month
Free Trial
Free Version

Basic

$49.00

per feature, per month

No plan information available

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    UpMenu Features

    • Popular features found in Food Delivery
      Delivery Tracking
      Dispatch Management
      Inventory Management
      Kitchen/Menu Management
      Loyalty Program
      Mobile Access
      Order Management
      Reporting/Analytics
      Routing
    • More features of UpMenu
      Alerts/Notifications
      API
      Billing & Invoicing
      Built-in Accounting
      Campaign Management
      Customizable Branding
      Customizable Reports
      Customizable Templates
      Delivery Management
      Discount Management
      Email Marketing
      Employee Management
      For Restaurants
      Live Tracking
      Marketing Automation
      Online Ordering
      Online Payments
      Order Processing
      Order Tracking
      Payment Processing
      Point of Sale (POS)
      Promotions Management
      Reporting & Statistics
      Reservations Management
      Restaurant POS
      SMS Marketing
      Surveys & Feedback
      Table Management
      Third-Party Integrations
      Wait List Management

    UpMenu Integrations

    Squarespace
    Squarespace
    WordPress
    WordPress
    Meta for Business
    Meta for Business
    PayPal
    PayPal
    Stripe
    Stripe
    Adobe Commerce
    Adobe Commerce

    See all 8 integrations

    UpMenu User Reviews

    Overall Rating

    4.9

    Ratings Breakdown

    5

    92%

    4

    8%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.8

    Value for money

    4.9

    Customer support

    4.8

    Functionality

    4.8

    Have you used UpMenu and would like to share your experience with others?

    GD

    Grzegorz D.

    Verified reviewer

    Restaurants

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2025

    Great value for money with online ordering on my own website

    5

    My overall experience has been very positive. UpMenu made it simple to move more orders to my own website and stop overpaying commission fees. The system is easy to use, reliable, and it helps me run promotions that bring customers back. The pricing model feels fair, and the savings have been real for my business.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I like that UpMenu helped me build my own restaurant website with online ordering and take control of my sales. I used to pay around 30% commission to delivery portals, and now I pay a fixed monthly fee, which is much easier to plan and much better for margins. Thanks to that change, I reduced my costs by 19%.
    Cons:
    So far, I honestly do not have anything I dislike. Everything works smoothly, and the platform meets my needs.

    Read More

    KK

    Krzysztof K.

    Verified reviewer

    Restaurants

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed December 2025

    A powerful and easy to use online ordering system for restaurants

    5

    Overall my experience with UpMenu has been excellent. The system is reliable, fast, and easy to operate once you learn the basics. It supports my online orders, delivery workflow, and POS integration in one place, which saves time for my team. The automation tools help me re-engage customers consistently, and I have seen a clear increase in repeat orders. After more than a year of using UpMenu I can say it has improved my daily operations and helped me grow my business.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    UpMenu has been a huge help in managing my online orders and deliveries. Orders from both my website and the mobile app come in fast and without errors, and customers really like the experience. Running my own delivery service through UpMenu lets me avoid paying high commissions to third-party platforms, which makes a big difference for my margins. The integration with POSBistro is seamless and keeps everything synchronized. I am also a big fan of the built-in marketing automations because they let me re-engage customers automatically based on their last order. It is simple to set up and brings real results.
    Cons:
    In the beginning it took me a little time to get used to all the features because the system is very comprehensive. After a short learning curve it became easy to navigate and now I can manage everything without any issues. This is more about initial familiarization rather than a real downside.

    Read More

    AC

    Aleksandra C.

    Verified reviewer

    Marketing and Advertising

    Self-Employed

    Used daily for less than 12 months

    Review source

    Reviewed March 2023

    Hard in using, but the one in market

    4

    Ratings Breakdown

    2
    Ease of use
    5
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    UpMenu has all the options it should - it's quite clear, allows you to enter products on the site. Great for operating in the HORECA market.
    Cons:
    Difficult to use when it comes to making changes. The only solution of its kind on the market.

    Read More

    CW

    Chad W.

    Verified reviewer

    Food & Beverages

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed November 2025

    UpMenu keeps my catering locations organized and running smoothly

    5

    UpMenu has made running two locations of my healthy and diet meal catering business much easier. All online orders flow straight into our system so the kitchen and drivers know exactly what to prepare and deliver. Integrating with our POS means every order is in one place which keeps the team calm even on busy days. Customers like the simple ordering process and we see more repeat orders since using UpMenu. Overall it saves me time keeps things organised and helps us give a better experience to our clients.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I love that I can manage online orders from both of my catering locations in one place and not worry about anything getting lost. Our website and app look clean and are very simple for customers to use so they can order their healthy meals in just a few clicks. Payments go through without issues and I always know what has been paid and what is still open. The support team is also very responsive and friendly which gives me a lot of confidence in the system.
    Cons:
    So far there is nothing serious I dislike. From setup to daily use everything has been smooth and if I have a question support clears it up quickly so I do not feel any real downside.

    Read More

    TB

    Tomasz B.

    Verified reviewer

    Restaurants

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed November 2025

    Excellent value and the best way to grow direct online orders

    5

    We’ve been using UpMenu since 2018, and it has been one of the best decisions for our restaurant’s online operations. It helped us grow our direct online orders, reduce what we spend on delivery commissions, and build stronger relationships with our regular guests. The system is flexible, easy to manage, and packed with features that genuinely support restaurant businesses.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    What I like most about UpMenu is how much value it delivers for the price. The system gives us a fully functional online ordering platform directly on our website, so we can drive more direct orders and avoid the high commissions from third-party apps. It’s easy for my team to use, the support is responsive, and having the option to set customer discounts or run promos whenever we need is extremely helpful. The API is also a huge plus because it lets us connect UpMenu with other tools in our workflow.
    Cons:
    There isn’t much to complain about. When new features come out, the learning curve is short and everything is well documented. Overall, the platform works smoothly and reliably for us.

    Read More

    KC

    Krzysztof C.

    Verified reviewer

    Restaurants

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed October 2025

    Flat fee, great support, and more direct sushi orders

    5

    I run a restaurant and use UpMenu for our website and online ordering. Most takeout now comes straight through our own domain. Instead of paying a percentage on every order to Uber Eats, I pay one flat monthly fee, which reduced our costs by 17%. We have full control over the menu, photos, and upsells. The system is reliable, easy for staff to manage, and support has been excellent whenever I needed help.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    My website built with UpMenu and the online ordering are very easy to use. Guests can browse our sushi menu, customize rolls, and pay in a few clicks. Taking orders directly from our site enables us to skip marketplace commissions. The support team is fantastic with quick, helpful replies.
    Cons:
    Creating the menu took me a while at first, but support guided me through everything, and it went smoothly.

    Read More

    BW

    Bartosz W.

    Verified reviewer

    Restaurants

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed November 2025

    UpMenu helped our two pizzerias grow sales and simplify online ordering

    5

    Overall my experience with UpMenu has been excellent. It allowed us to move customers from third party portals to our own ordering channels, which improved our profit and made our work more organized. Managing menus, prices, promos and orders for two locations from one place saves a lot of time and reduces mistakes.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I run two pizzerias and UpMenu made online ordering very simple for both locations. Since we launched our own website and mobile app through the system our sales have grown by 27%. The panel is easy to understand and staff learned it quickly. I also really value the quick and helpful customer support and the fact that we keep full control over our customer data.
    Cons:
    So far I have not found any real cons. The system does everything we need and has been very stable for daily use.

    Read More

    DB

    Dawid B.

    Verified reviewer

    Restaurants

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed October 2025

    Direct orders that save us Uber Eats fees

    5

    UpMenu helped us move customers to our own ordering system. We save on commissions, get more repeat orders through the loyalty program, and manage everything in one place.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I run a sushi restaurant and use UpMenu for online ordering with a built-in loyalty program. The biggest benefit is direct orders because customers order on our website instead of Uber Eats. It helps us save money and build stronger relationships with our guests. The system is easy to use and works reliably.
    Cons:
    I have not found any real downsides. The system works smoothly every day, support responds fast, and our team is comfortable using it.

    Read More

    RM

    Rafał M.

    Verified reviewer

    Restaurants

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed November 2025

    Grows direct orders and streamlines delivery

    5

    UpMenu helped us shift customers from marketplaces to our own channels, which improved margins and repeat business. We control the menu, data, and promotions, and delivery management is smoother with fewer mistakes. Setup was straightforward, the system is stable day to day, and support has been consistently helpful.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Everything runs from one dashboard. Our own website with online ordering brings in direct orders, so we spend less on third-party fees and keep the customer relationship. The delivery side is strong too: the driver app and dispatch tools keep routes organized and help us send orders out on time. Editing the menu and prices is quick.
    Cons:
    Finding some advanced settings in the admin took a little getting used to, but I adapted very quickly.

    Read More

    WZ

    Wassim Z.

    Verified reviewer

    Restaurants

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed September 2022

    Value for mo

    5

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The best thing to say about UpMenu is the Excellent support through their friendly agents, not to forget the easy to use setup and rich functionalities, a great product that needs a bit of integration flexibility but overall, it's a must have
    Cons:
    - No API to for custom integration - Client needs to create a new order if credit card payment failed, doesn't give an option to change payment method, nor give the merchant the option to cancel the order. - No integration with any email sending or SMS providers - Clients cannot modify their accounts from the Mobile App

    Reasons for switching to UpMenu

    More features, better mobile app

    Read More

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