ControlHippo 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ControlHippo

4.5

(13)

Pricing

Pricing available upon request

About ControlHippo

ControlHippo is the ultimate WhatsApp shared inbox for sales and support Teams. Effortlessly manage multiple WhatsApp accounts, integrate with CRM systems, and gain valuable insights through actionable analytics. Experience ControlHippo now and streamline your team's communication & customer support.

ControlHippo Screenshots

ControlHippo Pricing and Plans

Starting price: $20.00

Free Trial

Free Version

Bronze

$20.00

Plan includes:

Multi-number Shared Inbox
WhatsApp QR Scan
WhatsApp Buisness API
Unlimited contact sync
One-click WhatsApp <> CRM Integrations
Chrome Extension
24*7 Support

Silver

$35.00

Plan includes:

Additional Privacy
Verified Green Tick Number
Advanced CRM Integration
Automatic lead Creation in CRM
Quick Replies
Assign Chat
Analytics Report
Canned Message

Gold

$50.00

Plan includes:

Complimentary Price Adjustment
Broadcast Messages
Auto Reply
Chat Support
Drip
ChatGPT Integration
On-demand Features

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ControlHippo Features

Popular features found in Customer Communications Management
Batch Communications
Chat/Messaging
Customer Database
Interaction Tracking
Multi-Channel Communication
More features of ControlHippo
Activity Dashboard
Alerts/Escalation
Alerts/Notifications
Chatbot
CRM
Customer Communication
Customer History
Dashboard
Inbox Management
Knowledge Base Management
Live Chat
On-Demand Communications
Real-Time Chat
Real-Time Notifications
Reporting/Analytics
Reporting & Statistics
SMS Messaging
Social Media Integration
Third-Party Integrations
Ticket Management

ControlHippo Integrations

WooCommerce

Pipedrive

Slack

monday.com

HubSpot CRM

Shopify

ControlHippo User Reviews

Overall Rating

4.5

Ratings Breakdown

77%

Secondary Ratings

Ease of Use

4.5

Value for money

4.2

Customer support

4.2

Functionality

4.3

Harsh D.

Verified reviewer

Insurance

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed January 2024

Perfect choice for Customer Communication

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ControlHippo stands out for its incredible integration options, a feature I truly appreciate. The software's versatility in seamlessly integrating with various applications enhances its utility, making it an indispensable tool for optimizing my workflow. This capability allows me to effortlessly connect and navigate between different software, streamlining my tasks and contributing to a more efficient and cohesive computing experience.

Cons:

While there's not much to dislike about ControlHippo, it could benefit from enhanced features, particularly in the analytics department. A more detailed analytics capability would be valuable for users seeking deeper insights into their usage patterns and system performance. Despite this, the software's overall performance remains commendable, with room for potential growth in providing more comprehensive analytical tools.

Sudhanshu K.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 6 months

Review source

Reviewed January 2025

ControlHippo Solution

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The app is good and very user-friendly. It allows us to easily manage multiple WhatsApp accounts in one centralized platform, streamlining the process without any hassle. Customer service is responsive and helpful.

Cons:

Occasionally, the number get disconnect from the account randomly, requiring us to reconnect it.

Satish D.

Verified reviewer

Accounting

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Customer Support Responsiveness

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Omnichannel Messaging: ControlHippo consolidates communications from platforms like WhatsApp, Telegram, Instagram, and email into a unified inbox, enabling teams to manage customer interactions from a single interface.

Cons:

Several users have reported delays in customer support response times. For instance, a marketing manager noted that while the platform is user-friendly, "customer support response time can be improved

SÜ

Serdar Ü.

Verified reviewer

Computer Games

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2025

Great Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Helpful support. Fast answers

Cons:

There are not that much to least like about

Becca G.

Verified reviewer

Law Practice

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2024

ControlHippo

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

love being able to use one whatsapp number for multiple team members so clients know it is our office texting them

Cons:

sometimes it will randomly disconnect the number from the account and we have to reconnect it

Ronald P.

Verified reviewer

E-Learning

201-500 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

ContolHippo

It is great to connect to the leads quickly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is quick and effective , really amazing to chat

Cons:

Nothing as such, never faced any issues yet

Abhishek S.

Verified reviewer

Telecommunications

Self-Employed

Used daily for less than 6 months

Review source

Reviewed February 2024

Streamlined Project Management with ControlHippo

Overall, my experience with ControlHippo has been positive. It has significantly improved our team's efficiency and collaboration, allowing us to stay organized and on track with our projects. While there are some areas for improvement, such as performance optimization and customer support responsiveness, the benefits outweigh the drawbacks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ControlHippo offers a comprehensive suite of project management tools that are incredibly easy to use. I particularly appreciate its intuitive interface, which allows me to quickly organize tasks, track progress, and collaborate with my team members. The customizable features and templates make it easy to adapt ControlHippo to our specific workflow requirements. Additionally, the customer support team is responsive and helpful whenever I have questions or need assistance.

Cons:

Occasional lags in page loading and delays in customer support response times have been minor issues.

Javier A.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for free trial

Review source

Reviewed May 2024

Beware of Hidden Charges - No Refunds on Trial!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Here's your review translated into English: "They charge you for the trial and when you cancel, they won’t issue a refund. They do not respond to emails, and support says they can’t do anything. Don’t give them your credit card, it’s a scam."

Cons:

Nothing worked as advertised; features that were listed on the website did not function in the app.

Atit S.

Verified reviewer

Marketing and Advertising

11-50 employees

Used weekly for free trial

Review source

Reviewed March 2024

Extensive integration options

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about ControlHippo is its extensive integration options, which significantly streamline tasks and save me valuable time. The platform's user-friendly interface and reasonable pricing further enhance its appeal, making it a top choice for efficient communication management.

Cons:

To be honest, there's currently nothing to find fault with regarding ControlHippo.

Mayank M.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed April 2024

Unified Platform for WhatsApp Business Needs

The experience with ControlHippo has been fantastic. Previously, our company struggled to maintain regular communication with clients, which left them feeling dissatisfied. ControlHippo has effectively resolved this issue, enabling our company to operate more efficiently and productively.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ControlHippo offers excellent value with their package. Messaging is rapid and highly effective compared to competitors, who typically charge much higher prices.

Cons:

Using ControlHippo initially required significant effort to set up the WhatsApp integration.

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