Nexus Service Manager 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Nexus Service Manager

5.0

(4)

Pricing

Starting at A$440.00 per month

About Nexus Service Manager

This system is designed to collect all information and activities for your business. By integrating and centralizing all business information, it allows for efficient and more accurate storage and reporting of information.
Unlike many other high level field service software, Nexus Service Manger is completely Australian. So you can be assured that our software is backed up by local Australian support.

Nexus Service Manager Screenshots

Nexus Service Manager Pricing and Plans

Starting price: A$440.00 per month

Free Trial

Free Version

Basic

A$440.00

per month

No plan information available

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Nexus Service Manager Features

Popular features found in Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Sync
Customer Database
Group Scheduling
Mobile Access
Reminders
Self Service Portal
Timesheet Management
More features of Nexus Service Manager
Accounting Integration
Activity Tracking
API
Billing & Invoicing
Calendar Management
Client Portal
Contact Database
CRM
Customer History
Customizable Forms
Customizable Reports
Customizable Templates
Dispatch Management
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Employee Management
Employee Scheduling
Facility Scheduling
File Storage
Fleet Management
For Pest Control Companies
GPS
Historical Reporting
Inventory Control
Inventory Management
Job Management
Job Scheduling
Job Tracking
Maintenance Scheduling
Mobile Signature Capture
Multi-Location
Online Time Clock
Payment Collection in the Field
Pest Activity Tracking
Pesticide Usage Tracking
QuickBooks Integration
Quotes/Estimates
Real-Time Data
Real-Time Reporting
Real-Time Updates
Reporting & Statistics
Routing
Scheduling
Service History
SMS Messaging
Task Scheduling
Technician Management
Third-Party Integrations
Workflow Management
Work Order Management

Nexus Service Manager Integrations

MYOB Business

Webfleet

Xero

Reckon One

Nexus Service Manager User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

4.7

Customer support

5.0

Functionality

5.0

Have you used Nexus Service Manager and would like to share your experience with others?

Kodie S.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 2 years

Reviewed June 2023

Responsive & Reliable

We have been impressed since day one on the responsiveness to any help we need or queries we call with. [sensitive content hidden] happily and easily talked us through implementing the program, patiently assisted with any trouble and has been straight onto any issue we've ever had. Service is 10 out of 10!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love the customization aspect of the program, and that [sensitive content hidden] has worked with us to accommodate changes we needed, requests of things we wanted and is happy to review and update the program with suggestions that we put forward. It feels like a partnership, and we appreciate the flexibility that has given us and how it will continue to allow us to grow.

Cons:

We can't use the program offline. If we are in areas with low or weak internet, loading images and filling out reports can become sluggish. It we are working remotely, with no internet, we can't access the program.

Reasons for choosing Nexus Service Manager

It ticked the most boxes when it came to what we needed and wanted in a program. [sensitive content hidden] jumped onto a suggested customisation for the program before we signed up, which showed us he was someone who we wanted to partner with.

Reasons for switching to Nexus Service Manager

There was a lack of responsiveness and customer service when there were glitches or issues. The frustration became high when issues with reports and figures were taking too long to fix or even look at.

Leah E.

Verified reviewer

Facilities Services

2-10 employees

Used daily for more than 2 years

Reviewed June 2023

Nexus

Having contact with the developer direct is the strongest feature of Nexus, if we have an issue the problem is rectified or explained within under 24 hrs.If we have an idea for a feature the developer works with us to create and implement an option.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nexus scheduling, invoicing, reports are easy to use and fulfils all of our needs

Cons:

Form design and integration is not as easy as other programs and I look forward to seeing the upcoming improvments

Reasons for switching to Nexus Service Manager

Lack of communication with developer or willingness to listen to issues with program as we grew.

Luisa C.

Verified reviewer

Outsourcing/ Offshoring

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2023

Revolutionizing Field Service with Real-Time Data: Our Experience with Nexus

My overall experience with Nexus Service Manager has been outstanding. The software has streamlined all of our field service operations, making it much easier for our team to manage customer appointments, track service completion, and maintain accurate records. The real-time data feature has been especially useful, allowing us to make informed decisions in real-time, while the referral program has been a great incentive for our team to bring in new business. The user-friendly interface and excellent customer support have made the transition to Nexus Service Manager seamless. We highly recommend this software to other field service businesses looking for a comprehensive and efficient solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Efficiency Boost: Real-time Data Management

Cons:

If there is one thing that could be improved in Nexus Service Manager, it would be to offer even more customization options for the software.

Vendor Response

Thank you Luisa.

Replied February 2023

Ron W.

Used unspecified for unspecified

Review source

Reviewed November 2013

Nexus Service Manager

As we work in a niche industry, customised templates are an integral requirement to meet our business needs. Nexus Service Manager has provided us with the exact customisable templates that we require. As the company's operation has expanded & evolved Nexus Service Manager has been able to customise the system to meet our ever changing requirements such as the remote connection of jobs via smart phones direct from Nexus Service Manager. The customer support received from Nexus has been outstanding, particularly when our server failed; Nicholas was at our premises within 1 hour of us requesting emergency service response. Nexus Service Manager has been the most utilisable tool along with exceptional customer Service. We would not hesitate in recommending Nexus Service Manager for all Service Based Companies. Ron Watkins Service Manager Fire Evolution Pty Ltd

Ratings Breakdown

Ease of use

Customer support

Showing 1 - 4 of 4 Reviews