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Mira

Mira 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

Mira
Mira
4.8
(30)

Pricing

Starting at A$45.00 per month

About Mira

Mira is an Australian-built and supported all-in-one business management system for field-based service businesses. It includes:

  • customer relationship management system
  • smart scheduling with customizable reminders and re-occurring appointments
  • form templates for each industry
  • easy to use drawing tool
  • one-touch invoicing and integrations into Xero, MYOB, Quickbooks, Stripe, and Square

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Mira User Interface

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Mira Pricing and Plans

Starting price: A$45.00 per month
Free Trial
Free Version

Basic

A$45.00

per user, per month

No plan information available

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    Mira Features

    • Popular features found in Pest Control
      Billing & Invoicing
      Calendar Management
      Customer Database
      Dispatch Management
      Electronic Signature
      Fleet Management
      Job Scheduling
      Pest Activity Tracking
      Pesticide Usage Tracking
      Quotes/Estimates
      Routing
    • More features of Mira
      Access Controls/Permissions
      Accounting Integration
      Activity Dashboard
      Alerts/Notifications
      Appointment Scheduling
      Automated Scheduling
      Availability Management
      Booking Management
      Calendar Sync
      Client Management
      Client Portal
      Confirmations/Reminders
      Credit Card Processing
      CRM
      Customer History
      Customizable Branding
      Customizable Fields
      Customizable Forms
      Customizable Reports
      Customizable Templates
      Document Management
      Drag & Drop
      Electronic Payments
      Email Management
      Employee Management
      Employee Scheduling
      For Pest Control Companies
      Inspection Management
      Job Management
      Job Tracking
      Maintenance Scheduling
      Mobile Access
      Mobile Alerts
      Mobile Signature Capture
      Multi-Location
      Online Booking
      Real-Time Notifications
      Real-time Scheduling
      Recurring Appointments
      Reminders
      Reporting/Analytics
      Reporting & Statistics
      Scheduling
      Self Service Portal
      SMS Messaging
      Status Tracking
      Task Scheduling
      Technician Management
      Templates
      Third-Party Integrations
      Workflow Management

    Mira Integrations

    MYOB Business
    MYOB Business
    Stripe
    Stripe
    Xero
    Xero

    Mira User Reviews

    Overall Rating

    4.8

    Ratings Breakdown

    5

    87%

    4

    10%

    3

    3%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.8

    Value for money

    4.8

    Customer support

    4.8

    Functionality

    4.5

    BW
    Brent W.

    Verified reviewer

    Chemicals

    Self-Employed

    Used daily for less than 12 months

    Reviewed March 2024

    Great service and great support

    5

    Very helpful, when I have a issue they are ready to help

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    These guys really help with slow learners and make sure you get the most out of the app
    Cons:
    There could be larger photos on the inspection reports for when using phone but not a issue

    Reasons for switching to Mira

    Poor customer support , took ages to get any help

    Vendor Response

    Thanks Brent, glad we are able to help you become successful.

    Replied March 2024

    Read More

    RT
    Rhys T.

    Verified reviewer

    Chemicals

    Self-Employed

    Used daily for less than 2 years

    Reviewed March 2024

    Amazing app

    5

    10/10 have zero complains at all, amazing

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Perfect for pest control business just like myself
    Cons:
    Its not free, little silly but its the only answer

    Vendor Response

    Thanks Rhys

    Replied April 2024

    Read More

    KF
    Kevin F.

    Verified reviewer

    Construction

    2-10 employees

    Used daily for less than 2 years

    Reviewed March 2024

    The complete crm for inspectors (almost)

    5

    Overall it’s pretty good, just misses out on those things stated above 7/10

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    The scheduling and ease of creating jobs and making invoices and reports of them.
    Cons:
    I don’t like how you take multiple photos at once when reporting. I also don’t like how there’s not offline mode for it either.

    Reasons for switching to Mira

    I’m still using Mia but want to make the full switch. I can’t because of the photos and no offline mode

    Vendor Response

    Thanks Kevin, You can upload multiple photos at once but you need to take the all the photos first and then select all of them in the Select files dialog box. Call us if you need assistance. Offline mode is a future enhancement which will provide you some functionality, but all SaaS systems cannot operate fully without a internet connection. Regards Brad

    Replied March 2024

    Read More

    RF
    Ron F.

    Verified reviewer

    Facilities Services

    2-10 employees

    Used daily for less than 12 months

    Reviewed April 2024

    Mira is a great product for Pest Management business

    5

    Great Fantastic So happy I am using the Mira productq

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ease of use Everything at your fingertips Assistance from company when required
    Cons:
    Was little bit difficult to have XERO and Stripe set up but was able to do with assistance from accountant

    Vendor Response

    Thanks Ron for the positive review. We aim to support our customers to save time and have opportunities for growth.

    Replied April 2024

    Read More

    JR
    Jenny R.

    Verified reviewer

    Chemicals

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed February 2024

    Receptionist’s dream

    5

    Love the program, it’s so user friendly. The customer service has been amazing and very quick response

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    For someone who is new to admin and pest control I love this program. So easy to use and keeps all the information together and easily accessible. Love the pre fills for appointments and invoicing
    Cons:
    It’s not a bad thing but I wish the customer base was set up to be alphabetical to surname as that is how I have set up all of our records. The technicians don’t like the quote form so it would be good if we could change that

    Reasons for choosing Mira

    Mira had all the reports already so we didn’t have to bring them in

    Vendor Response

    Thanks Jenny. I will look at the cons you have listed and check out what we can do to assist you.

    Replied February 2024

    Read More

    AA
    Angela A.

    Verified reviewer

    Consumer Services

    2-10 employees

    Used daily for more than 2 years

    Reviewed February 2024

    "Simply the Best"

    5

    Mira is a bloody awesome product. The best CRM Ive used. I know it will be beneficial for not only us pesties, but also sparkys, plumbers, cleaners etc It's such a malleable platform. They are based in Melbourne too and if ever I have questions I can reach out and get a quick answer. Very responsive team who care about us users. I always recommend Mira to my friends and peers.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Mira has all the tools, (scheduling/recurring work/invoicing/reporting), that I required to start the business quickly. It's been integral to our success. Without Mira I would be having to use several platforms with an increased cost and lost time. We love Mira!
    Cons:
    The only thing I will mention is the lack of a drawing tool withing the reporting function. I know this has been rectified and will be happening - The Mira team really listen to us users on how to improve which is amazing.

    Reasons for switching to Mira

    Gorilla Desk wasn't Australian owned and operated and seemed over complicated after a trial. Glad I did!

    Vendor Response

    Thanks Angela, You have been a great customer and provided us with lots of really useful feedback. First iteration of the Drawing tool is coming in March. It looks really good. Your success will lead to our success.

    Replied February 2024

    Read More

    KJ
    Kristopher J.

    Verified reviewer

    Consumer Services

    2-10 employees

    Used daily for more than 2 years

    Reviewed February 2024

    Review by Tasman Pest Management

    5

    GREAT! Can't recommend enough. Used since establishing the brand back in 2020. Has helped us grown as a company.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use. Professional format. Quick response from support team.
    Cons:
    Would like to see yearly training on the system? Maybe virtual group sessions

    Vendor Response

    Thanks Kristopher, Glad that you have been able to grow your company as this is one of our goals. If you are successful then we will be successful. I will follow up on the virtual group sessions idea and let you know

    Replied February 2024

    Read More

    CP
    Chrissy P.

    Verified reviewer

    Chemicals

    2-10 employees

    Used daily for less than 12 months

    Reviewed March 2024

    Necessity to our business

    5

    Overall, we are extremely happy with Mira and the team behind Mira, the support that they offer is second to none.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We love that there is ample amounts of different types of reports relevant to our industry and great for commercial contracts. Perfect for a business starting out or even a business that’s been established for quite awhile.
    Cons:
    I don’t like the fact that we have to manually sync to our accounting software rather than an automatic syncing.

    Reasons for choosing Mira

    We chose Mira because of the support that they offer after being contacted by their reps to educate us on what their product has to offer. We like that it’s been specifically developed by people from our industry.

    Vendor Response

    Thanks Chrissy, Glad you like the system and its helping you be successful. You dont have to manually sync the accounting software! The system automatically syncs after creating a new client or doing a invoice, quotation or payment. We only do manual syncs if we are fault finding specific transactions. If it is slow to sync it is usually the internet connection speed responsible. Regards Brad

    Replied March 2024

    Read More

    MS
    Michael S.

    Verified reviewer

    Farming

    2-10 employees

    Used daily for less than 2 years

    Reviewed March 2024

    MIRA - Value for money

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We have been using MIRA for over a year now. We had trialed three different systems before giving Mira a test drive. There are many good systems out there but none that we noticed had genuine focus on the pest control industry. MIRA attracted our attention because of their pest industry focus. Here is what we discovered what was important to us when we tested MIRA : * A versatile and functional user interface. * Multi user functionality * Customizable product items. * Support which is based in Australia * Seamless interface to our accounting system. * An active pest control industry social media presence. * Value for money. * A technology roadmap influenced by user needs. With over a year of use behind us, we continue to view MIRA as an integral part of our success.
    Cons:
    There are no major issues which we could classify as a "con".

    Reasons for switching to Mira

    Not industry focused for our requirements.

    Vendor Response

    Thanks Michael. Hope you are getting real time savings in your business from the system.

    Replied March 2024

    Read More

    VG
    Vanessa G.

    Verified reviewer

    Consumer Goods

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed February 2024

    Bloody Awesome

    5

    "Our experience with Mira has been nothing short of exceptional. Over the past couple of years, we have relied on Mira's robust platform for our business operations. Although it initially appeared daunting, the Mira team provided us with outstanding support every step of the way. Despite being based in WA, we consistently receive prompt assistance, even accounting for the time zone differences. With Mira, we have streamlined our schedules, reports, invoicing, and client records, all in one convenient location accessible from anywhere with an internet connection. It couldn't be simpler, and our insurers like it. We highly recommend Mira to any business seeking a powerful and user-friendly solution."

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We have streamlined our schedules, reports, invoicing, and client records, all in one convenient location accessible from anywhere with an internet connection. It couldn't be simpler, and our insurers like it!
    Cons:
    it initially appeared daunting, the Mira team provided us with outstanding support every step of the way. Despite being based in WA, we consistently receive prompt assistance, even accounting for the time zone differences

    Vendor Response

    Thanks Vanessa, for the great review. We hope you have been able to reduce your administration time so you can either grow or achieve a better life work balance.

    Replied March 2024

    Read More

    Showing 1 - 10 of 30 Reviews

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