HubStar Connect 2026: Benefits, Features & Pricing

My overall experience with Smartway2 has been positive. The platform’s user-friendly interface makes managing and booking resources straightforward. Its real-time booking capabilities are convenient and enhance productivity. However, occasional glitches and limited customization options can be frustrating. Overall, it's a solid tool for improving resource management and space utilization.

My overall experience with HubStar Connect was a journey of high expectations met with significant operational friction, as the platform proved to be a mismatch for my specific team structure. While it successfully centralized our work streams into a data-driven ecosystem, the enterprise-level complexity and prohibitive per-seat pricing became a major hurdle for a non-profit utilizing a rotating group of interns. The tool felt over-engineered for our needs, creating administrative friction that forced my team to spend more time "managing the software" than executing our core mission, ultimately proving that it was not the right fit for an agile, lean organization like mine.

Smartway2 has good reporting features which helps us view the usage of our office spaces which will help shape the future of our offices,

As stated above this was required for desk booking, however we have since rolled out VR, EV and other functionality across multiple sites. We have very little support calls come through from users and overall positive feedback since the service was bedded in.

Smartway2 has reduced our no show rate by over 70% do to email reminders and signage outside of each meeting room which requires employees to check in via their security badge. We have received great value from this solution since we installed in 10 months again.

Overall, I'm happy with the system, and look forward to new functions in the system that may help our business.I must say, Raj is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. Raj always has the answer and helps make the changes we need and want. Having this type of customer service really makes a difference.

We've been able to be proactive and intentional about making our office space work for staff who are not able to work from home due to space or other issues. The mobile app has the same experience as the desktop app, so our team have been able to identify a safe space to work in, book it out, and understand the rules of the building. We've also been able to use SW2 for our own 'track and trace' efforts to support the safety of anyone coming into our building.

Support response and attention to detail is exceptional. Highly recommend as very good value for the investment.

We received very good support from [SENSITIVE CONTENT], [SENSITIVE CONTENT] and [SENSITIVE CONTENT] to get the system up and running at short notice.

Fewer people are coming to our Admin Team for help with reserving space.