Process Shipper 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Process Shipper

3.7

(37)

Pricing

Starting at $125.00 per month

About Process Shipper

ePS Process Shipper is a cloud-based shipping software designed to help businesses automate and streamline freight management processes. Professionals can track the status of shipments, access carrier information and improve cash flows.

ePS Process Shipper allows organizations to automatically update tracking numbers, freight charges and other shipment information in the required integrated system. The platform supports integration with other in-house ePS applications.

ePS Process Shipper enables businesses to integrate the platform with various third-party MIS and ERP applications. Pricing is available on request and support is extended via live chat, email and other online measures.

Process Shipper Screenshots

Process Shipper Pricing and Plans

Starting price: $125.00 per month

Free Trial

Free Version

Basic

$125.00

flat rate, per month

No plan information available

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Process Shipper Features

Popular features found in Shipping
Alerts/Notifications
Bills of Lading
Delivery Tracking
eCommerce Management
Import/Export Management
Inventory Management
Label Printing
Parcel Shipping
Quotes/Estimates
Reporting/Analytics
Shipping Management
More features of Process Shipper
Air Shipping
Container Shipping
Freight Shipping
Ground Shipping
Multi-Location
Ocean Shipping
Reporting & Statistics
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Services Integration
Status Tracking
Third-Party Integrations
Transportation Management
Workflow Management

Process Shipper Integrations

Sage 300

ePS Pace

Sage X3

Sage 500

Sage 100

Process Shipper User Reviews

Overall Rating

3.7

Ratings Breakdown

27%

35%

27%

Secondary Ratings

Ease of Use

3.5

Value for money

3.7

Customer support

3.2

Functionality

3.5

Amie M.

Verified reviewer

Printing

11-50 employees

Used daily for less than 12 months

Reviewed October 2020

Process Shipper was the solution

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software make it very convenient to ship with all the platforms we were already using. You no longer have to use several different software's to perform the same function. Process Shipper also integrates with our ERP system and makes it easy for getting information to our customers in real time.

Cons:

The integration to our ERP system has had some hiccups and we are still trying to master these issues.

Reasons for choosing Process Shipper

This is the one that would integrate with our current system most effectively and it is also owned by the same company... One stop shop.

Shelly M.

Verified reviewer

Printing

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2020

ProcessShipper Support needs Improvement

The product as a whole is good. With integration back to MIS we save time in capturing costs. Support needs improved--see above.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that ProcessShipper is integrated to MIS and with small package carriers. Our previous software required annual updates of small page rates. We did not get to the volume discounts flow into our cost system.

Cons:

The lack of full integration is frustrating. With the MIS and ProcessShipper there is so much redundant building. The support for ProcessShipper is not good and seems to be getting worse. EFI has made improvements in getting their Monarch support teamed trained somewhat in ProccessShipper and the integration. It seems when they have to get the ProcessShipper development team involved the support stalls. I actually have a ticket that has been open since February of 2018. After numerous webexes, delays and lack of results, my team dug into it and discovered that there is problem with the a multiplier in the ProcessShipper code. Even after finding the issue, I cannot get this fixed. We have a second issue where XMLS are not generated. This has been ongoing for a long time. With no feedback from EFI other than, no the XML isn't created and we don't know why, I believe my team is on to a reason. We are still investigating. It seems we pay a lot of money for support to have to dig ourselves for the root cause of software shortfalls.

Reasons for choosing Process Shipper

ProcessShipper was "integrated" with my MIS. At the time I purchased ProcessShipper the UI was much better than ClipperShip.

Reasons for switching to Process Shipper

ProcessShipper was "integrated" with my MIS.

shawn w.

Verified reviewer

Printing

51-200 employees

Used daily for more than 2 years

Reviewed October 2020

Process Shipper

For the most part it works and I try to have all of our shipments use it as it is simpler to mange one interface but I have had to bring back in UPS worldship and FedEx ship manager now for other services that Process Shipper does not support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Multi Carrier integration did most of what we needed at the time of Purchase and it intergrated wtih Monarch and we were able to create the Order selector that is now used in the product by default as this makes the most sense but our terminology with color coding appears to still be in the code.....

Cons:

The software has not kept up with carrier integrations from either UPS or FedEx the interface is dated and basic things are missing. Not enough updates through out the year to make the software better compared to some other software we use for our ware house management system they are constanlty making updates and improving the UI. Unable to customize packing lists based on customer, Unable to customize email or the subject line of the emails these are basic things today from other companies. Shipping software is now being advertised on TV with more features and I am being asked why are we suing this outdated software. I have a list of things that we would like to have done. Other software packages on the market are way ahead in features and functionality. Like using custom UPS or FedEx labels that might have additional information on them.

Reasons for switching to Process Shipper

Developer was leaving and the software was getting old.

Jeff L.

Verified reviewer

Publishing

11-50 employees

Used daily for more than 2 years

Reviewed October 2020

Works with Sage 300

Our overall experience with has been relatively good. Technical response time is getting better and they are addressing more of our issues with certain types of shipments. You may have to follow up a few times to get an issue addressed, but the product has mostly allowed us to ship in the ways we needed to.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very nice to have one software product to use to ship daily for packages - whether shipping USPS, FedEx, or UPS. And it is nice to ship internationally and have the paperwork printed - that was a great time saver. It is also very nice to be able to set up how you want to pass along the shipping costs to your customers - either at listed rates, or at your discounted cost, or at some other determined calculation.

Cons:

It would be nice to be able to pass along the selling cost of shipping and the actual cost of shipping back to Sage 300 for storage with each order. It would also be nice to know how many packages per order were sent out - with all the tracking numbers (yes, it is usually possible to see the other packages once you have the master tracking number - well except for USPS). Support documentation is old and not too detailed and it is also not easy to access.

Reasons for switching to Process Shipper

The product did not perform as we were told and the support staff was horrible - we do not recommend even trying Freight Plus we had such a horrible experience and they kept our annual support fee after only 2 months of the year.

Brent H.

Verified reviewer

Printing

201-500 employees

Used daily for less than 2 years

Reviewed October 2020

Brent's Process Shipper Review

This has improved our process of shipping UPS small package. The freight shipments are now more difficult overall to process as noted above in the cons. There are a few positives with the freight such as the billing, but the negatives outweigh the positives.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The ability to select multiple jobs for a shipment from the Order Selector screen. The tie-in with UPS for small package shipments saves time processing. There is a lot of data available in the report section. The billing for the freight shipments is faster for us because the shipping cost are included right on the BOL screen.

Cons:

Since it is all web based we cannot make any edits to a shipment, if something is wrong or missed you have to delete the entire shipment and start over. Being web based also makes it impossible to work on building a shipment, saving it and coming back to it - this would be helpful in staying ahead on work. Once you make job selections for a shipment you cannot add or remove any jobs. The set up screens in the Administration area are difficult to navigate to find what you need whenever any changes are necessary in the programming. The "J" number is used on the BOL screen to set up the packing and not the job number, this makes it very confusing knowing which job we are working on. The BOL combines papercover and hardcover jobs into one item. There is no report available to see the cost and the sell price of the shipments so we cannot be sure the mark up is being applied correctly.

Reasons for switching to Process Shipper

We had to when making the switch from our AS400 system to EFI.

Gabe M.

Verified reviewer

Printing

201-500 employees

Used daily for less than 2 years

Reviewed October 2020

not time efficient or user friendly

In our company, Process shipper doesn't get much attention. Issues I have raised seem trivial because it still functions. It is quirky but seems to be a low priority.

Ratings Breakdown

Ease of use

Functionality

Pros:

Once you figure out how to use the features, it seems to provide a wealth of information

Cons:

The issues outweigh the Pros significantly.... If you make a mistake while packing the items or then fast packing, you must restart from the beginning. When you tried to delete a skid after it is packed, a bunch of random skids appear in the packing area. Lots of wasted paper as we often time send out 30 skids and if it all the same product, the first two pages of your packing list are blank. With Multiple shipments of the same job, Monarch doesn't really keep track of how much is shipped.

Reasons for switching to Process Shipper

management wanted more trackability of everything. and Prism could not do that for us.

Tim D.

Verified reviewer

Printing

11-50 employees

Used daily for more than 2 years

Reviewed October 2020

Process shipper

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

process shipper provides effective intergration with federal express and ups

Cons:

Packing slips and BOL is not customizable and using the Pace version with process shipper is a bit clumsy

Reasons for switching to Process Shipper

EFI Pace discontinued support and forced Process Shipper as its replacement

Daniel H.

Verified reviewer

Printing

51-200 employees

Used daily for more than 2 years

Reviewed October 2020

Find another solution

Overall Process Shipper is the worst piece of software in our entire organization. There are much better options out there and I can't wait to switch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The only redeeming quality of this software is that it integrates with out MIS EFI Pace.

Cons:

It is slow. It is buggy. The install/upgrade process is very clunky. They never proactively tell you about updates. Did I mention it is slow. When doing bulk shipments the import will fail and you will get a completely unhelpful generic error so it is hard to troubleshoot what the error is. International shipments generally don't work. Adding special services like insurance or Saturday delivery is hidden where an occasional user couldn't find it. You have to have a seperate login than other EFI products. It doesn't play nice/the same with all browsers. It doesn't print to network printers well.

Reasons for choosing Process Shipper

Integration into Pace and assurance that there would be ongoing development to make it better.

Reasons for switching to Process Shipper

EFI forced us to by discontinuing the old software.

John Z.

Verified reviewer

Printing

51-200 employees

Used daily for more than 2 years

Reviewed October 2020

Process Shipper Adds Real Value

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexibility of the software is very good. Instead of having to deal with individual shipping software and packages for different shipping vendors, we are able to have one standard package that not only benefits us from having a "common interface" as it pertains to user training, but also fully integrates with our MIS (PACE) so we're able to utilize multiple departments helping in submitting shipments and receiving feedback on their jobs via the MIS and lessen the burden of our shipping personnel.

Cons:

I think one of the worst features is the setting up of scales in the system. Since scales are connected via USB along with a host of other USB devices which are connected to the same workstation, it becomes a "hunt'n peck" method for trying to isolate which device belongs to the scale in the Windows OS. You can waste an exorbitant amount of time trying to find the scale if for example, you have a half dozen or more peripherals connected via USB.

Verified

Reviewer

Printing

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2018

Keep pace shipping

it adds up the shipping charge so accounting doesn't have to

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I guess process shipper was a stand alone product, then EFI bought it and tried to incorporate it, without allot of success in my opinion. Works pretty good, but the interface with Pace (The estimating system we use is extremely bulky.

Cons:

It doesn't do a third of what it's supposed to do, and you pretty much need a computer geek in shipping. I wouldn't waste my money on it

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