PACK & SEND Live 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Pricing available upon request
About PACK & SEND Live
PACK & SEND Live is a freight management solution that helps eCommerce businesses streamline operations related to inventory management, label printing, and shipment tracking, among other operations. It lets staff members consolidate and manage customer orders from multiple internal and external sources from within a unified platform.
PACK & SEND Live enables administrators to send SMS and email order status updates and build a custom branded shipment tracking page, optimizing customer communication processes. It lets staff members create picking slips, generate consolidated invoices, and book courier pick-ups on a centralized platform. Additionally, team members can manage multiple carriers, handle bulk dispatch, create consignment documents, generate manifests, and more on a centralized platform.
PACK & SEND Live allows organizations to integrate the platform with several third-party marketplaces, such as eBay, WooCommerce, Shopify, and Magento. Pricing is available on request and support is extended via FAQs, email, phone, and other online measures.
PACK & SEND Live Screenshots
PACK & SEND Live Pricing and Plans
Basic
Pricing available upon request
No plan information available
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PACK & SEND Live Features
- Popular features found in Freight3PL ManagementAccountingCustomer ManagementDocument ManagementQuotes/EstimatesRate ManagementRoute OptimizationShipping ManagementTransportation ManagementTruckload Management
- More features of PACK & SEND LiveAir ShippingCustomer PortalDispatch ManagementEDIFreight ShippingGround ShippingImport/Export ManagementInventory ManagementLabel PrintingParcel ShippingShipment Price CalculationShipment TrackingShipping LabelsShipping Services IntegrationStatus TrackingWaybills
PACK & SEND Live Integrations
PACK & SEND Live User Reviews
Overall Rating
4.8
Ratings Breakdown
5
80%
4
20%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.2
Value for money
4.6
Customer support
4.8
Functionality
4.1
Have you used PACK & SEND Live and would like to share your experience with others?
Maddison D.
Verified reviewer
Health, Wellness and Fitness
11-50 employees
Used daily for less than 12 months
Reviewed May 2020
Great Support Services
4
My Experience with Pack & Send has been a relatively smooth and supported experience. The Support Team are extremely helpful with all sorts of quires, tracking and re-booking and are extremely reasonable when it comes to waiving re-booking or any additional fees caused by delivery issues steaming from the courier company. In consideration that we there are no lock in contracts, start up fees or additional software fees each month (other than the shipment fees that are booked each month), the Support Team go the extra mile to assist and create a very professional yet personalised experience and are always extremely helpful and informative when it comes to updates on quires/investigations that we lodge. Could ask for better support.
Ratings Breakdown
Reasons for choosing PACK & SEND Live
There were a number that I can't recall, however we moved forward with Pack & Send as the services and software was the best match, we found, to work with our current WooCommerce with no lock in contract or additional fees than the shipment fees booked each month.
Reasons for switching to PACK & SEND Live
Temando shut down, however if i had of know about Pack & Send earlier, or been able to have a test portal available to trial (not a live site) before committing to changing over it would have converted me over to Pack & Send earlier due to the high level of Support Services.
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Margaret S.
Verified reviewer
Individual & Family Services
2-10 employees
Used weekly for less than 2 years
Reviewed September 2020
Great service
5
I've been able to get my packages to their address with a one hundred percent delivery outcome despite different couriers being used for different orders I have not had one problem with the delivery. The portal can bit fussy and non-intuitive but once you get used to it there are no problems. I haven't used it for website integration yet so I am keen to see how that works in practice in the future.
Ratings Breakdown
Reasons for choosing PACK & SEND Live
One company to support me with my business, professional, attentive can't beat that. Also the option to go to the local store if I had any major problems, and the staff there were also extremely helpful. In all using pack and send was the best decision I made for my business and I'm very pleased that I chose them from the start and saved myself a lot of work. My customers all receive their items in record time, no items have ever been lost or misplaced with the couriers chosen by pack and send either.
Vendor Response
Hi Margaret, thanks for your kind review, we're really happy that you are having such a good experience with the system. With regards to the issues you've had, we can happily look at those. Whilst we make the best efforts to update the tracking status in the portal sometimes the information coming from the courier doesn't get sent through - however you can always click the tracking link to see where your shipment is. Some older shipments are automatically removed (those older than 3 months) from the system to help save space and to prevent the system from running slowly. We are always trying to improve the system, and have added a function now where you can view your own package sent reports to see your historical shipments. Or you can always contact Pack & Send and we can happily provide a report for you.
Replied September 2020
Read More
Emma L.
Verified reviewer
Retail
2-10 employees
Used daily for less than 12 months
Reviewed August 2020
Review of Pack Send
5
Ratings Breakdown
Read More
emanuel B.
Verified reviewer
Sporting Goods
2-10 employees
Used daily for less than 12 months
Reviewed May 2020
Good overall
5
very good
Ratings Breakdown
Reasons for choosing PACK & SEND Live
cost
Reasons for switching to PACK & SEND Live
better rates on international shipments
Read More
Cahit M.
Verified reviewer
Furniture
11-50 employees
Used daily for less than 12 months
Reviewed August 2020
Pack and send and a human response
5
Very good. low hassle
Ratings Breakdown
Read More
Daniel I.
Verified reviewer
Retail
2-10 employees
Used weekly for less than 12 months
Reviewed May 2020
Very easy to setup and automates many processes
4
Great automated shipping service at great rates
Ratings Breakdown
Vendor Response
Thanks for the review. We really appreciate the feedback.
Replied May 2020
Read More
Shanil W.
Verified reviewer
Retail
51-200 employees
Used daily for less than 6 months
Reviewed May 2020
Pack & Send - Tipple
5
The overall experience has been great. [SENSITIVE CONTENT HIDDEN] have been really helpful & sorted out all the issues we faced so far
Ratings Breakdown
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Inese E.
Verified reviewer
Health, Wellness and Fitness
Self-Employed
Used daily for less than 6 months
Reviewed May 2020
Very reliable
5
Ease of sending. Not having to leave the premises to send. Very reliable.
Ratings Breakdown
Read More
Mika C.
Verified reviewer
Retail
Self-Employed
Used other for less than 6 months
Reviewed May 2020
Great Customer Service
5
Ratings Breakdown
Reasons for choosing PACK & SEND Live
Pack & Send was the most reasonable option among all the available options at the moment.
Reasons for switching to PACK & SEND Live
Australia Post currently doesn't accept international parcels.
Read More
Reece Ing Chau Y.
Verified reviewer
Alternative Medicine
Self-Employed
Used weekly for less than 6 months
Reviewed May 2020
Great value and great service
5
Been very satisfied with the delivery service and the customer service
Ratings Breakdown
Read More
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