ProShip 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ProShip

4.2

(26)

Pricing

Pricing available upon request

About ProShip

Making complex parcel shipping challenges simple & cost-effective.

ProShip is the most trusted provider of automated multi-carrier shipping software for parcel. With simple carrier connectivity and high flexibility, ProShip enables complex features & functions, such as maintaining compliance, executing multi-carrier rate shopping with unified business logic and empowering omnichannel fulfillment. Because ProShip integrates with multiple parts of your Enterprise Software Stack (ESS), our multi-carrier shipping solution can automate the supply chain workflow & turn your parcel shipping operation into an efficient powerhouse.

How enterprise retailers, manufacturers, healthcare companies and 3PL/distributors can achieve success with ProShip:

Leverage the fastest carrier engines in the world to automatically choose lowest-cost carrier service while meeting delivery promises.
Utilize more inventory sources through omnichannel fulfillment strategies, moving more product & increasing sales.
Easily handle chaotic peak season shipping & scale as your business grows, improving the customer experience & building brand loyalty.

Key benefits:

Decreased transportation/shipping spend...

ProShip Screenshots

ProShip Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Perpetual Software License

Pricing available upon request

Plan includes:

Up-front software purchase.
Lower cost of ownership over time.

Subscription-Based

Pricing available upon request

Plan includes:

36 month subscription term, billed annually.
Lower cost up-front.

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

ProShip Features

Popular features found in Transportation Management
Billing & Invoicing
Customer Management
Dispatch Management
Fleet Management
Live Driver Tracking
Order Management
Real-Time Monitoring
Routing
Scheduling
Shipping Management
More features of ProShip
Air Shipping
Alerts/Notifications
Barcode/Label Management
Batch Printing
Bills of Lading
Carrier Management
Communication Management
Customizable Branding
Delivery Management
Dropshipping Services
EDI
Freight Shipping
Ground Shipping
Import/Export Management
Inventory Management
Label Designer
Labeling
Label Printing
Label Templates
Multi-Channel Management
Multi-Location
Multiple File Format Support
Order Fulfillment
Order Tracking
Package Tracking
Parcel Shipping
Price Optimization
Process/Workflow Automation
QR Code Printing
Rate Management
Reporting/Analytics
Returns Management
Route Optimization
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Services Integration
Status Tracking
Third-Party Integrations
Transportation Management
Warehouse Management
Workflow Management

ProShip Integrations

Generix WMS

Blue Yonder Warehouse Management

Manhattan SCALE

SPS Commerce

ProShip User Reviews

Overall Rating

4.2

Ratings Breakdown

38%

50%

Secondary Ratings

Ease of Use

4.4

Value for money

3.9

Customer support

3.7

Functionality

4.4

Have you used ProShip and would like to share your experience with others?

Jeffrey S.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed May 2018

Ran across this software with a recommendation from SPS Commerce

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Functionality and ease of use, we use the office version. Integration is easy as it is PHP and you can go in and make you own mods. Makes returns for our customer service reps very easy. It also allows our warehouse to make the best decisions on the most economical way to ship for the customers.

Cons:

There is some more functionality that I could have but this is more unique to the gift-ware / housewares industry. There could be some standard links to software that would help and a better way to interface your negotiated rates to the software but that is just UPS.

Antonio E.

Verified reviewer

Chemicals

51-200 employees

Used daily for less than 6 months

Reviewed December 2024

IT Manager ProShip Review

My overall experience with ProShip felt custom and bespoke. Nothing about our environment is the exact same as any other organization and ProShip's team worked with us to make it work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I enjoyed working with the ProShip staff and being apart of the team during our software implementation.

Cons:

This one is out of my control and does not reflect ProShip's products; the price is hefty for a small business, but worth it nonetheless.

Reasons for choosing ProShip

I do not remember what alternative products we looked at.

Reasons for switching to ProShip

Clippership was starting to feel dated to us.

Josh D.

Verified reviewer

Wholesale

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Proship Is For Professionals

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fast system with ability to code in just about any business rule imaginable. Makes this a powerful and customizable shipping software when on-premises server is used.

Cons:

Lengthy development time. Support with on-premises server and coding is timely as not all techs are up to speed with the "older" code.

Mike K.

Verified reviewer

Wholesale

11-50 employees

Used daily for more than 2 years

Reviewed September 2024

Proship review

Overall, we are very happy with our overall experience with Proship.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Once integrated, Proship works extremely well and allows for complicated customization to suit our needs.

Cons:

The only real con is the initial cost and the renewal costs.

Reasons for choosing ProShip

The demonstration of Proship and it's capabilities sold us.

Reasons for switching to ProShip

We wanted a solution that was more user friendly and customizable.

Christopher C.

Verified reviewer

Industrial Automation

201-500 employees

Used daily for less than 12 months

Reviewed September 2024

Customer Serving!

I enjoy dealing with an important vendor who doesn't act like we need them and we will just have to put up will sorry service because of our dependency. Our previous vendor found out that it is possible for customers to leave. ProShip shows they value their customers and work to partner with them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system works well. The updates come regularly and implementing them is a breeze. Their support is actually supportive! That is a plus!

Cons:

I love the documentation, but it does seem like there are some docs out there that need some attention. At least they are out there, though. I am happy about that. :-)

Reasons for choosing ProShip

ProShip matched our requirements more completely than the others.

Reasons for switching to ProShip

Poor Poor Poor customer service. A call gets diverted to having to put in an email ticket that takes days to get a response.

Ron J.

Verified reviewer

Logistics and Supply Chain

201-500 employees

Used daily for more than 2 years

Reviewed September 2024

Stable Product but Support needs major improvement

The overall day-to-day experience with ProShip has been great. The product is reliable and "just works." The methods to add devices at stations (i.e. Scanners and Printers) is antiquated but is stable and works when the proper methods are applied. Support, however, has been far from great. Despite multiple calls with support management, we tend to always run into the same issue of a ticket taking days to get escalated to a higher level technician who can actually provide us with the answer/fix that is needed to resolve the root issue. The most frustrating part is spending days answering questions that were answered either in the initial ticket or follow-up replies. I do not feel I am being overly harsh in saying our support experience has typically not been adequate for our needs as a business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is reliable and works well day-to-day.

Cons:

Our experience with technical support has been consistently inadequate. Days go by answering basic questions that were answered in the initial ticket. Weeks can go by before resolution of a more complex issue.

Nick L.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used daily for more than 2 years

Reviewed August 2024

Our Experience as a Fulfillment Provider

Overall a great experience, support is always responsive and follows up on tickets. It does sometimes feel a bit expensive overall for our company but understandably the costs align with any other software in this space.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Highly customizable, which can be both a good and bad thing. However, the ProShip team is always very helpful and accommodating trying to find solutions to situations that come up with carriers or our clients.

Cons:

It is sometimes frustrating when major carriers have updates and it seems like ProShip is not prepared. This is not always directly at the fault of ProShip but rather on the shipping carriers themselves, however we really don't have a choice but to remain compliant with the carriers even if ProShip was not given ample time to prepare for the changes.

Vendor Response

Thank you for taking the time to submit a review! We appreciate your positive comments about our support team's responsiveness and your acknowledgment of the platform's high customization capabilities. We understand your concern about the occasional cost associated with ProShip. We strive to provide a balance between powerful features and competitive pricing. Regarding carrier updates, we acknowledge that these can sometimes present challenges. ProShip is committed to staying up-to-date with carrier regulations and implementing necessary changes as quickly as possible. We appreciate your understanding that while we strive to be proactive, unforeseen carrier updates can occasionally impact our ability to immediately adapt. If you have any specific concerns or suggestions for improving our platform, please don't hesitate to reach out to our support team.

Replied September 2024

Thomas W.

Verified reviewer

Wholesale

51-200 employees

Used daily for more than 2 years

Reviewed September 2024

Not a ringing endorsement

It started great. We had an awesome engineer who did all the custom programming and trained all our users. He had the support team setup in a way where they understood our setup and provided the proper support. At some point the support started to decline and in my estimation continues to do so. It is to a point where if I were younger and had many years left with the company I would start to look for another solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product seems to work well and suites our needs. It talks perfectly with our rather outdated ERP system.

Cons:

The support team leaves a lot to be desired. We struggle getting timely assistance and hear nothing but excuses. The engineers do not communicate with each other. We have to answer the same questions multiple times. Their expectations of our internal knowledge is unreasonable.

Chris V.

Verified reviewer

Retail

501-1000 employees

Used daily for more than 2 years

Reviewed August 2024

Doing well but we can do better.

I enjoy working with ProShip their engineers are always courteous and very knowledgeable and willing to jump in head first to find a solution to the problem at hand.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They are always willing to look into an issue and help their customers find a solution for their problem. Very knowledgeable staff, they all know their area which is important while attempting to resolve issues.

Cons:

They don't have many resources to help on weekends and there are some occasions that it's very hard to get support. There are also instances they don't respond to tickets.

Vendor Response

Thank you for taking the time to submit a review! It’s great to hear you’re happy with our knowledgeable staff and industry expertise. We understand your concerns about support delays and availability, we're implementing measures to improve our ticket response times and ensure that inquiries are addressed promptly. One of our recent improvements is a Customer Advocate Team. They are there to ensure you’re getting the best support. Please reach out to your Strategic Account Manager to find out more.

Replied September 2024

Shawn G.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used daily for more than 2 years

Reviewed August 2024

Proship, The good, the Bad, the Ugly

For day to day use it works well. I would like if the things we do in the script could be put into a UI.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That it works with so many carriers and is easy to use for my end useres.

Cons:

It seems you need to be able to wright code to make changes for anything.

Vendor Response

Thank you for taking the time to submit a review! It’s great to hear you are happy with our carrier library and ease of use. We understand you have a desire to make changes within an UI instead of through script. Please reach out to your Strategic Account Manager to discuss some of our newly released features to see if they are a fit for your needs.

Replied September 2024

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