Shippit 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Shippit

3.6

(17)

Pricing

Starting at $49.00 per month

About Shippit

Responsible for growing an eCommerce business? Our multi-carrier shipping technology helps you ship smarter, optimise your fulfilment and share better post-purchase experiences, so you can focus on what you do best.

Shipping and delivery
Our technology and smart carrier allocation make multi-carrier connectivity simple so you can offer more delivery options and sustainable, cost-effective shipments. And for when your shipping needs are complex, our expert shipping services takes care of your shipping operations so you can focus on growing your business.

Fulfilment and optimisation
Seamlessly connected with your existing eCommerce software, our platform takes care of shipping for your stores, brands and locations. It’s mission-critical shipping software, complete with the fulfilment automation and shipping analytics needed to help your business grow.

Post-purchases experiences
Our post-purchase experience solution automates tracking notifications for any carrier. Together with our in-house delivery support and self-serve returns portal, we help you share better customer experiences that scale with your business.

Shippit Screenshots

Shippit Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Growth

$49.00

flat rate, per month

Plan includes:

Automated Labels and Books
Delivery Support
Delivery Tracking
Email Support
Live Notifications
Multiple Carriers

Unleash

$149.00

flat rate, per month

Plan includes:

Automated Labels and Books
Delivery Support
Delivery Tracking
Email Support
Live Notifications
Multiple Carriers

Empower

$249.00

flat rate, per month

Plan includes:

Automated Labels and Books
Delivery Support
Delivery Tracking
Live Notifications
Multiple Carriers

Enterprise

Pricing available upon request

Plan includes:

Automated Labels and Books
Delivery Support
Delivery Tracking
Live Notifications
Multiple Carriers

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Shippit Features

Popular features found in Order Management
Backorder Management
Billing & Invoicing
Customer Management
eCommerce Management
Inventory Management
Multi-Location
Real-Time Data
Reporting/Analytics
Returns Management
Shipping Management
More features of Shippit
Alerts/Notifications
Carrier Invoice Auditing
Delivery Estimate
Fleet Management
For eCommerce
Order Management
Order Tracking
Route Optimization
Shipment Tracking
Shipping Cost Tracking
Shipping Optimization
Status Tracking
Warehouse Management
Website Integration

Shippit Integrations

BigCommerce

Shopify

WooCommerce

Shippit User Reviews

Overall Rating

3.6

Ratings Breakdown

59%

12%

29%

Secondary Ratings

Ease of Use

3.7

Value for money

3.4

Customer support

3.5

Functionality

3.6

Jon H.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed May 2021

Great for shipping

Over all, we could not be happier. It has made our shipping experiences easy and manageable while saving time and money

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That's easy! Shippit makes sending packages a breeze. We can do everything online, compare shipping methods, and even track packages on one site. Very useful

Cons:

It was a bit difficult getting used to. We formerly used UPS.com, FedEx.com, etc and this took some getting used to. But we did fine

Reasons for choosing Shippit

Heard from a colleague that Shippit was reliable and the best.

Vendor Response

Hi Jon, Thank you so much for taking the time to leave us a review! It's great to hear that you've had such a positive experience, and that we made your shipping experience easy and manageable, saving you time and money. We look forward to continue to work with you to grow you business. Best wishes, Sarah Shippit

Replied May 2021

Kate G.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2020

Switching to shippit Increased our online sales by over 100%

Couldn't be more happy with Shippit - they have done wonders for our small business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having multiple courier options and discounted rates through Shippit has lowered our shipping rates, decreasing our abandoned checkouts incredibly! As a small business, we can't afford free shipping, but Shippit makes our shipping rates reasonable for our customers in Australia. The support is always there and they really get things moving when there's any issues with the services (which is rare). The features are really nice to use, and the interface makes it easy to process and fulfil multiple orders at once.

Cons:

I would only wish for more international shipping options such as FedEx and USPS to be included so that we could take our products internationally with ease.

Reasons for switching to Shippit

Shippit offered much more competitive rates and multiple carriers to choose from - Shippit is easier to use, the support was local(!!) and we have also had less integration issues since switching.

Vendor Response

Hi Kate, Thank you so much for your review. We're delighted that we're delivering a product and service you love. Thank you for your feedback. We'll definitely be expanding our international shipping options.

Replied March 2020

TIM C.

Verified reviewer

Wholesale

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2021

Beware Additional Charges After Delivery

It was good but regular extra charges and a failure to deal with issues quickly are starting to sour the relationship. We will be using Aus Post more often from now on.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use and the shipping prices were competitive

Cons:

The fact that the quote provided can be incorrect with additional charges levied against your credit card a month or more later. Also failure to respond to emails quickly causes problems such as when we deliver a pallet to the TNT depot we message Shippit to cancel the TNT pick up only to find they fail to inform TNT who send a big truck only to find we have already delivered the pallet to the TNT depot. This happens more often than not.

Reasons for switching to Shippit

Price increases.

Kelli D.

Verified reviewer

Retail

201-500 employees

Used daily for less than 2 years

Review source

Reviewed March 2020

Amazing Platform for our business

Shippit has been a reliable and amazing platform for us to use for our business. It is extremely user friendly and their customer support is great. Our customers love the regular updates from the couriers. I would highly recommend them. Shippit often gets confused as a courier company, but Shippit is in fact the platform in which merchants use to ship their orders out to their customers. It has been a game changer for our DC staff for pick and pack and saves us a lot of time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and very reliable. We can easy identify parcels that are yet to be shipped and our customers love the accurate and frequent updates

Cons:

Sometimes the pricing is not 100% correct

Reasons for choosing Shippit

More user friendly, less complicated

Vendor Response

Thank you for the review Bevilles! We appreciate you taking the time to clarify Shippit's services and are glad that your customers love the shipping updates and that our platform is easy for you to use. If you are referring to incorrect pricing as a result of input errors, please contact us at hello@shippit.com so we can see what we can do to fix the issue. Have a great day!

Replied March 2020

Gareth C.

Verified reviewer

Medical Devices

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

Dynamic for all purposes

It's been perfect for us as we've scaled our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It pulls together so many different shippers to help us find the best option for every single case, while still staying automated enough to be low labour intensive.

Cons:

The support is sometimes delayed. Having a chat function or clear direct access to support staff would help a lot!

Vendor Response

Thank you for the review and your feedback. We're glad that our platform is helping your business automate orders. Sorry to hear that our support falls short of your expectations. We are working hard to improve. Chat functions are available for Grow, Unleash and Empower subscribers. Please let us know if you would like to upgrade your plan. Have a great day!

Replied March 2020

Amir F.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2023

Worst customer service.

By far the most careless company in terms of customer service I have dealt with. They're not willing to solve any problem when it comes to parcels being lost. If you're a small business and care about your reputation, time, and money stay away from Shippit.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They don't solve any problem. They'll create more problems for your business.

Cons:

No customer service to call. When you emailed them they never do anything to solve the issue. They just reply with the pre-written script.Packages have long delays in pick up and delivery. Customer service only replies with the pre-written script and never solve any issues.

Reasons for switching to Shippit

Worst customer service

Tony Z.

Verified reviewer

Wine and Spirits

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

DO NOT USE

If you want a service that constantly shrugs off any issues you are having, then use shippit. The freight carriers routinely lose and break parcels, and because we can't deal with them direclty and have to go through shippit, it means we can't fix any problems. Shippit just give us script responses and never actually help INCLUDING not refunding when an order has failed to be delivered.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing is good about this software. Plenty of alternatives around to use

Cons:

Terrible organisation, poor customer service and essentially stealing people’s money.

Paul M.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2019

Stay clear at all cost

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

No Pros, only cons with Shippit, and by Cons we mean they con you into thinking they will deliver on the job

Cons:

Totally useless app. Shippit is a total fraud and will take your money without delivering your parcels. Further to this, they will charge you a so-called subscription fee for this service. We currently have 15 disputes with our bank and reports with the local Police over parcel thefts from using Shippit. If I had my time again I would have never given this company a go. Australia Post is 100% more reliable.

Vendor Response

Thank you for the feedback Gladiator Fitness. Sorry that you did not experience the desired outcomes with us and that you ran into problems with some of the couriers. We have since improved and have transit protection for certain cases. You can also use Australia Post through our platform. The best way to maximise Shippit's use is to set your account up properly and refer to the reporting dashboard to select the best performing couriers for your business. We do believe Shippit can simplify your shipping and would love to show you if you would give us another go.

Replied March 2020

Becky H.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

So easy to use! Makes shipping so much easier.

Would highly recommend and pleased we found it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's simple to set up and use. It links to the black end of our website seamlessly so saves us time manually entering in addresses etc.

Cons:

The odd glitch but great customer service so is usually resolved quickly.

Reasons for switching to Shippit

Shippit linked to the back end of our website to sync orders.

Vendor Response

Thank you for the 5-star review Hutwoods! We're glad that Shippit has simplified your shipping and that you are happy with our platform and customer service. We are working hard every day to improve our platform so thank you for being patient and sticking with us.

Replied March 2020

Andrew C.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2020

Best logistics integration for Australia Post

It's made our lives so much easier

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to install, easy to use, fully integrated to Australia Post and Shopify

Cons:

It's quite expensive for small retailers

Reasons for switching to Shippit

The other wasn't fully integrated

Vendor Response

Thank you for taking the time to write us a review! We really appreciate your feedback as it helps us improve our platform. We're glad that Shippit has made your shipping lives easier and that it is easy to use and integrate right from the beginning. Thanks for sticking with us!

Replied March 2020

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