TextPeak 2026: Benefits, Features & Pricing

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Overview

TextPeak

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Pricing

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About TextPeak

TextPeak helps businesses manage messaging at scale, bringing campaigns, conversations, and customer engagement together in one platform. A shared team inbox keeps communication organized, while AI strengthens campaign content, improves response speed, and ensures consistent message quality.

Why Choose TextPeak:
One Platform for Every Type of Business Message
TextPeak provides a single platform to manage every type of business message. Instead of switching between systems, teams can send OTPs, run two-way conversations, and manage transactional or promotional updates in one platform. With support for WhatsApp Business and Telegram Bot messaging, businesses can connect with customers via multiple channels.

AI-Assisted Campaign Creation and Messaging
AI support helps refine every step of messaging. Teams can generate polished campaign content, and use AI to adjust tone and phrasing. In the inbox, AI suggestions guide faster replies and keep a consistent tone across conversations. Integration with ChatGPT or Gemini gives more flexibility to use your preferred AI engine.

Shared Inbox for Organized Communication
All customer conversations are managed from one shared inbox, where mess...

ages can be routed by team, department or brand. The inbox provides full visibility into every interaction, clarifies reply ownership, and ensures no message is overlooked. User roles and access controls protect data, while team leaders can track activity and monitor inbox performance in real time. Campaigns That Connect and Convert TextPeak’s campaign engine helps teams create impactful messaging strategies. Run targeted campaigns with segmentation, scheduling, and localized sending hours. Track delivery rates, costs, and engagement in real time through detailed dashboards and analytics. The platform provides insight into message performance, allowing you to identify trends and refine campaign strategies. Global Delivery and High-Volume Capability Deliver messages quickly and at scale with optimized routing and carrier coverage. TextPeak supports high-volume campaigns, helping businesses reach more customers and keep delivery performance high as message volume grows. Manager dashboards and inbox insights highlight delivery performance, spend, and response times. Spaces and role-based permissions bring order and visibility, giving managers and teams clear oversight of performance. Developer-Friendly Flexibility Choose how to connect TextPeak to your systems. Use the API to automate sends and receive delivery updates, or integrate with your CRM for centralized campaign management. Developers can also use webhooks and campaign test mode to validate message flows before going live. Ideal For: Businesses running SMS, WhatsApp, or Telegram campaigns Teams managing high-volume or multi-brand messaging Contact centers seeking organized conversation management Companies delivering OTP, transactional, or promotional messages Developers integrating automated messaging into existing systems Key Features OTP Streams – Sends OTPs through preconfigured delivery logic to ensure on-time authentication. Two-Way Messaging – Supports both inbound and outbound communication Shared Team Inbox – SMS, WhatsApp, and Telegram conversations in one workspace Inbox Routing Rules – Directs messages to the right agent for more organized communication. Segmentation and Scheduling – Targets the right audience and delivers messages at the most effective times Templates and Word Variation Sets – Speeds up campaign creation and minimizes spam filtering Duplicate and Contact Blocking – Reduce unnecessary spend and improve delivery accuracy. Access Control and Role Permissions – Protect sensitive data and control who can view or manage specific data. Manager Dashboards – Real-time insight into delivery performance, response times, spend, and campaign outcomes. AI-Messaging Tools ChatGPT & Gemini Integration Multi-Team and Brand Oversight API & CRM Integration

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TextPeak Pricing and Plans

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TextPeak Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of TextPeak
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Auto-Dialer
Automated Responses
Caller ID
Campaign Management
Collaboration Tools
Compliance Management
Contact Database
CRM
CRM Integration
Customer Segmentation
Customizable Branding
Customizable Reports
Customizable Templates
For Sales Teams/Organizations
Interaction Tracking
Mass Texting
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Language
Open Rate Tracking
Performance Management
Personalization
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reporting & Statistics
Reputation Management
SMS Marketing
SMS Messaging
Third-Party Integrations
Unified Communications
Workflow Management