QuickMetrix 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

QuickMetrix

4.8

(6)

Pricing

Pricing available upon request

About QuickMetrix

QuickMetrix allows you to create a unified view of your consumers and listen and respond to their concerns and queries in real time all from a single platform. Become a consumer-centric brand by streamlining your operations from one multi-featured interface.

Features include -

Social Listening
Crisis Management
Competition Tracking
Campaign Analysis
Customer Service,
ORM and Ticketing System
Influencer Management

QuickMetrix Screenshots

QuickMetrix Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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QuickMetrix Features

Popular features found in Customer Experience
Customer Segmentation
Customizable Fields
Customizable Templates
Dashboard
Data Visualization
Engagement Tracking
Negative Feedback Management
Real-Time Notifications
Reporting/Analytics
Survey/Poll Management
More features of QuickMetrix
Benchmarking
Brand Tracking
Campaign Analytics
Campaign Management
Campaign Scheduling
CRM
Customer Engagement
Customer Experience Management
Customizable Reports
Hashtag Tracking
Keyword Tracking
Media Monitoring
Monitoring
Post Scheduling
Real-Time Monitoring
Reputation Management
Response Management
Review Monitoring
Search/Filter
Sentiment Analysis
Social Listening
Social Media Integration
Social Media Monitoring
Third-Party Integrations
Visual Analytics

QuickMetrix User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

17%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

5.0

Functionality

4.8

Have you used QuickMetrix and would like to share your experience with others?

Shivram T.

Verified reviewer

Marketing and Advertising

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Quickmetrix social listening tool

Overall, I would strongly recommend Quickmetrix to anyone searching for a high-quality social listening tool. It is a good alternative for organizations of all sizes due to its tremendous features, user-friendly interface, and excellent customer support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The reports are also very customisable, which allows me to personalize the data to my unique requirements and their customer service is exceptional

Cons:

This tool has a plethora of useful functions. They must effectively market this product.

Panthip T.

Verified reviewer

Insurance

201-500 employees

Used daily for less than 2 years

Review source

Reviewed March 2023

Service features

Ratings Breakdown

Ease of use

Functionality

Pros:

QuickMetrix helps us to reduce time spending for searching brand's mention on social media and online channel by notifying us real time via e-mail then we can response to customer just in time through QuickMetrix in place. This is also able to prevent crisis and complain because we can take the action right away we have received negative comments. There are more report formats that available for us to analyze customer and also track social media administrative performance. I appreciate the CS team for always supporting.

Cons:

Some sort of its feature is only available for crawling and alerts in new topics/subjects that include the relevant keywords in public blogs. However, it would be more beneficial to incorporate crawling in the comments section as well.

Vendor Response

Thank you so much for your valueable feedback

Replied March 2023

Saikrupa N.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 12 months

Review source

Reviewed March 2023

QuickMetrix is very useful ORM tool as compared with others. Customer support team is very quick.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mentions listening abilityEmail ticketing systemQuick customer support team

Cons:

Need more scope for product customization.

Reasons for switching to QuickMetrix

Poor customer support

Vendor Response

Thank you for taking the time to write such a positive review! We are thrilled to hear that you enjoyed your experience with us and that we were able to meet your expectations. We are always evolving and would be soon introducing a newer version of QuickMetrix Software with new features.

Replied March 2023

Saad S.

Verified reviewer

Food & Beverages

201-500 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Great

Very nice

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support from the staff was great. Always resolved concerns

Cons:

N/A - Everything was great including the staff support

Vendor Response

We are delighted to hear that you enjoyed your experience with us! Thank you for taking the time to leave a positive review and we hope to see you again soon.

Replied March 2023

Damodharan G.

Verified reviewer

Banking

201-500 employees

Used daily for less than 2 years

Review source

Reviewed March 2023

Customer Engagement Made Easy!